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Computer Help and Support

douglas9

(4,359 posts)

3. Cleared Cache Cookes

Reply to BootinUp (Reply #2)

Mon Dec 8, 2014, 09:46 AM

Dec 2014

Have done all that already...Cant even get to the login page for login/register

Just spitballing here...but they were hacked in May....Think perhaps since i'm using mobile broadband isp connection they are blocking me...From "Start Page" search engine get "security error".....i'm clueless otherwise.....

Get to Completed request to id.avast.com. Then get either "can't connect to remote server" or "security error". Both registration or login from about link. Will not take me to actual login screen.

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9 replies

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Avast Users/Avast Forums/Can't login [View all] douglas9 Dec 2014 OP

I just created an account BootinUp Dec 2014 #1

I'm guessing that your browser(s) have something stored cookies BootinUp Dec 2014 #2

Cleared Cache Cookes douglas9 Dec 2014 #3

Doesn't seem likely to me BootinUp Dec 2014 #4

Connections timed out/Can't connect to remote server douglas9 Dec 2014 #6

Try this URL and reload a few times if necessary BootinUp Dec 2014 #5

Tried Multipule Refreshes douglas9 Dec 2014 #7

If not ISP it could be malware... Earth Bound Misfit Dec 2014 #8

Had to use Proxy to login/create account/Avast Forums douglas9 Dec 2014 #9