Avast Users/Avast Forums/Can't login

[douglas9]

For the last few weeks have tried to login to Avast forums. Can't not get to login in screen, nor have been able to register for new account. Have tried three different browsers all to no avail. Can't post question on their forum since login is required. Get error message "page can't be displayed" or similar message. Any suggestions appreciated. TIA

https://forum.avast.com/index.php

[BootinUp]

1. I just created an account

with a yahoo email address then confirmed it from that email account and was immediately logged in.

[BootinUp]

2. I'm guessing that your browser(s) have something stored cookies

or login credentials that need to be cleared.

[douglas9]

3. Cleared Cache Cookes

Have done all that already...Cant even get to the login page for login/register

Just spitballing here...but they were hacked in May....Think perhaps since i'm using mobile broadband isp connection they are blocking me...From "Start Page" search engine get "security error".....i'm clueless otherwise.....

Get to Completed request to id.avast.com. Then get either "can't connect to remote server" or "security error". Both registration or login from about link. Will not take me to actual login screen.

[BootinUp]

4. Doesn't seem likely to me

have you cleared the browser history too? The security error might be related to the url, perhaps the browser is putting something in there that is stored in history.

[douglas9]

6. Connections timed out/Can't connect to remote server

Multifple refresh with the same results.

Tried login/register with unused IE, i.e. no cookies or cache no go....

Will try again another day...thank you for your time

[BootinUp]

5. Try this URL and reload a few times if necessary

https://id.avast.com/login?target=https%3A%2F%2Fforum.avast.com

it does seem to be a sluggish.

[douglas9]

7. Tried Multipule Refreshes

Tried multiple refreshes negative results.

Have tried another computer, still connection timed out. Can never get to the point to enter user email/pw.

To me it is the isp......the only common denominator that i can think off....

[Earth Bound Misfit]

8. If not ISP it could be malware...

Last edited Mon Dec 8, 2014, 09:02 PM - Edit history (1)

Is your AV/ security software/ firewall/ windoze updates etc. operational? Many of today's malware will disable security software and blacklist access to security related websites.

Just throwin' stuff at the wall to see if it sticks...

ETA: I can log in no problem...

[douglas9]

9. Had to use Proxy to login/create account/Avast Forums

Forced to use proxy to create account....Will post my question now in the avast forums....will post back here when the puzzle is solved.....

Thanks to those who replied.