General Discussion
In reply to the discussion: Should Ally Bank Penalize Me for 6 Months over a $1.63 Mistake? [View all]Holly_Hobby
(3,033 posts)this was in 2009 after the collapse and auto leases were difficult to get. I initially didn't want to sign the contract because I'd never heard of Ally Bank, but my husband told me to check my paranoia and I signed. He has learned to trust my "paranoia".
We got phone call after phone call as payment reminders - 4 or 5 the week before it was due. I asked to be removed from the call list, they refused. I couldn't make on-line payments like you would normally do for other banks - I had to go through a 3rd party that cost $3.50 extra each time. At the time, I didn't have on-line banking to avoid this extra cost, which totaled $105 for 30 payments. We had 6 payments left, but traded it in to stop the excessive phone calls and payment charges.
Within a month of signing the contract and forking over our phone number, address and email, the junk mail, email and phone calls soliciting for every kind of auto insurance imaginable started, and continues to this day. Their privacy policy states we've given permission, but we weren't furnished that until it was a done deal.