General Discussion
In reply to the discussion: Why are computers so stupidly difficult to operate? UPDATE! [View all]DonaldsRump
(7,715 posts)Last edited Mon Aug 17, 2020, 03:43 PM - Edit history (2)
Anyways, try this:
* can you flip your new keyboard and take out the battery?
*can you unplug the nano-receiver on the computer (this is the "dongle" ) that's plugged into the computer's USB port?
*Once you do that, try restarting the computer.
IF (and it's a BIG IF, I admit) it works, put the batteries back into the keyboard and make sure it's turned on, and then re-plug the dongle into another USB port on your computer. It might be a bad USB port etc.
Edited to add: Please also check some other basic things:
*Are you sure the monitor is on? Trust me: I've had computers since I was a kid in the 1970s, and, even now, I still sometimes can't tell if a computer is on or off because I'm not getting a visual cue from the monitor.
*Can you hear any sound at all coming from your computer? If it is on, often times you will hearing the whirring of the fan.
*Check the outlet. Is it getting power? If not, go to your breaker box to see if something tripped.
* I still don't understand the issue with the modem. What is the relevancy of the modem being on? What kind of internet service do you have? Cable? ADSL? Satellite? Dial-up?
*You said your computer is new. Have you called the manufacturer for help?
*Worst case, you can also try Logitech.
* Like you have been saying, maybe the easiest thing is to wait for the Geek Squad!
If your computer has a hardware issue, I would think it's related to spilling the liquid, as it seems too coincidental that something on your computer died at the same time you spilled the wine. However, you seem very clear that no liquid got into the computer itself or one of the ports. If that's the case, your issue is almost assuredly a software issue that should be relatively easy to fix, which is good news. However, I've done the liquid damage things to laptops, and it's often caused huge issues beyond the keyboard, where it's easier and cheaper just to get a new system. Of course, that's the case with a laptop, where a keyboard is integrated into the system. So, hopefully, this doesn't apply to you.