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DU no longer works in Google Chrome (Original Post) Saoirse9 Dec 2023 OP
I'm using Chrome and DU is working fine for me (MacBook Pro). Ocelot II Dec 2023 #1
Me as well, but on Windows 11 CanonRay Dec 2023 #28
I am on my work system and thus on Chrome Lithos Dec 2023 #2
+2 I tried it on two computers - both fine ...nt Jarqui Dec 2023 #5
Just switched to Chrome on an old IPad. It works for me. Freethinker65 Dec 2023 #3
No Chrome issues here. TheKentuckian Dec 2023 #4
Use Chrome all the time montanacowboy Dec 2023 #6
Clear your browser's cache/history/cookies. That should take care of the formatting problem I'm highplainsdem Dec 2023 #7
Pinned post in this forum: TwilightZone Dec 2023 #8
OMG that worked! Thank you!! Saoirse9 Dec 2023 #10
Glad that worked! TwilightZone Dec 2023 #15
Thank you for spotting it Saoirse9 Dec 2023 #16
It no longer works in safari. Blown up to pieces. Irish_Dem Dec 2023 #9
Safari works as well for me (OSX) Lithos Dec 2023 #13
I did, but no luck. Irish_Dem Dec 2023 #14
For Safari Lithos Dec 2023 #17
I have been trying this and it doesn't work. Irish_Dem Dec 2023 #18
Hmmm Lithos Dec 2023 #19
MacOS 15.6.1 Laptop Irish_Dem Dec 2023 #21
Not quite Lithos Dec 2023 #23
macOS Catalina 10.15.7 Irish_Dem Dec 2023 #25
Other thoughts... Lithos Dec 2023 #20
Yes if I open a private window, DU opens fine. Irish_Dem Dec 2023 #22
Yeah, that is a cache issue Lithos Dec 2023 #24
Ok. I will try it. Irish_Dem Dec 2023 #26
What highplainsdem and TwilightZone said. ThreeNoSeep Dec 2023 #11
thank you but it is actually fine now! Saoirse9 Dec 2023 #12
I Love Happy Endings IA8IT Dec 2023 #27
Me too Saoirse9 Dec 2023 #29

highplainsdem

(48,993 posts)
7. Clear your browser's cache/history/cookies. That should take care of the formatting problem I'm
Wed Dec 20, 2023, 08:03 PM
Dec 2023

guessing you mean by "wrecked."

Irish_Dem

(47,115 posts)
9. It no longer works in safari. Blown up to pieces.
Wed Dec 20, 2023, 08:14 PM
Dec 2023

But works in chrome.
All torn up and truncated in safari.
None of the fixes work.

Lithos

(26,403 posts)
17. For Safari
Thu Dec 21, 2023, 11:44 AM
Dec 2023

Command + R: Reloads the current page.
Command + Shift + R: Reloads the current page and ignores cached data.

Try the last one.

Lithos

(26,403 posts)
19. Hmmm
Thu Dec 21, 2023, 11:52 AM
Dec 2023

Assume you are using OSx - if so, what version and what platform (x64 or Mx)? Or is this on your phone and/or iPad?

Lithos

(26,403 posts)
23. Not quite
Thu Dec 21, 2023, 12:30 PM
Dec 2023

15.6.1 is a Safari update that was meant for older OS versions (ex: Big Sur or Catalina). This leads me to think you are running one of those. I am also guessing you are running an Intel based laptop and not one of the newer M1, M2, or M3 chips. 15.6.1 was released over a year ago (Aug 2022 time frame).

You can confirm the hardware version, OS version and the Chipset by clicking the Apple on the menu bar and then "About This Mac" - a simple window will open up.

Mine says:

MacBook pro 16 inch 2021
Chip: Apple M1 Pro
Serial Number:
macOS: Sonoma 14.2 (which means I'm one small patch behind).

I would defer to EarlG to what version of Safari is supported, but I will say that you might try and upgrade to a newer version of macOS if your laptop will support it.

Lithos

(26,403 posts)
20. Other thoughts...
Thu Dec 21, 2023, 12:02 PM
Dec 2023

Have you opened up a "private" window and see if that works? If so, then it's some sort of residual issue - cache, cookies, etc. which are impacting things.

Do you have an ad-blocker or some sort of firewall/proxy in place? If so, then that might be impacting how things get loaded.

Are you up to date in your patches and software components?

Irish_Dem

(47,115 posts)
22. Yes if I open a private window, DU opens fine.
Thu Dec 21, 2023, 12:24 PM
Dec 2023

So does that mean I need to clear cache?

Yes it looks like I am up to date.

ThreeNoSeep

(85 posts)
11. What highplainsdem and TwilightZone said.
Wed Dec 20, 2023, 08:53 PM
Dec 2023

Here's how to clear your cache in Google Chrome:
Open Chrome
Click More in the top right corner
Click More tools
Select Clear browsing data
Choose a time range
Select All time to delete everything
Check the boxes next to Cookies and other site data and Cached images and files
Click Clear data

You can also clear your cache by:
Pressing F5 or Ctrl + R to reload the current page
Or
Pressing Ctrl + F5 (Shift + F5) or Ctrl + Shift + R to reload the current page while ignoring cached content
Or
Right-clicking the Reload button in the upper-left corner, and selecting Empty Cache and Hard Reload

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