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JT99

(36 posts) Mon Oct 30, 2023, 11:51 AM Oct 2023

Star member autopay problem

For the last few years I've been paying my star membership using PayPal on autopay. I just realized I have duplicate autopays, so I've been paying twice every year. I don't mind the extra payments and not looking for a refund. My problem is that I can't cancel one of the autopays. When I try to cancel, the DU cancel function sends me to PayPal, but then the PayPal cancel function sends me back to DU! After going around in circles a few times I haven't found any way to cancel one of the autopays. Can someone please help?!

2 replies

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Star member autopay problem (Original Post) JT99 Oct 2023 OP

Hello there EarlG Oct 2023 #1

Thank you! JT99 Oct 2023 #2

EarlG

(21,949 posts)

1. Hello there

Reply to JT99 (Original post)

Mon Oct 30, 2023, 11:55 AM

Oct 2023

I can help, but it would probably be better to do this via email. Let me know if I can email you at the address attached to your DU account -- otherwise, if you'd prefer to use a different address, just email me from it at earlg@democraticunderground.com and I'll get back to you.

JT99

(36 posts)

2. Thank you!

Reply to EarlG (Reply #1)

Mon Oct 30, 2023, 12:51 PM

Oct 2023

Please go ahead and use the email address attached to my DU account. Thanks for your help EarlG!

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