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Phentex

(16,334 posts)
Thu Aug 4, 2016, 03:48 PM Aug 2016

Where do you buy your pet food?

I am trying to support a local place but they had some sort of ordering mix up and they were out of the food I've been feeding the pups. I checked around and not too many places carry it. Chewy.com offers a regular delivery but I am kinda leery of that too. Just had some packages disappear from UPS and I don't know if I want to chance it with puppy food.

I'm feeding two rottweiler puppies which have become small ponies and eat a lot!

28 replies = new reply since forum marked as read
Highlight: NoneDon't highlight anything 5 newestHighlight 5 most recent replies
Where do you buy your pet food? (Original Post) Phentex Aug 2016 OP
I have been using Chewy for a couple of years now. Very reliable. CurtEastPoint Aug 2016 #1
Good to know! Phentex Aug 2016 #2
I also use Chewy.com Sanity Claws Aug 2016 #3
That's 2 so far! Phentex Aug 2016 #4
Pet Food Express Auggie Aug 2016 #5
Thanks... Phentex Aug 2016 #15
I go to Pet Supplies Plus shenmue Aug 2016 #6
They woudn't be too far... Phentex Aug 2016 #16
Chewy was great Freddie Aug 2016 #7
I placed an order... Phentex Aug 2016 #17
Ask for a signature on delivery and make sure you are there, or pick it up at their jtuck004 Aug 2016 #8
I'm giving it a shot... Phentex Aug 2016 #18
I do rather a lot of shopping online, and we get scripts that way, so a fair number jtuck004 Aug 2016 #24
I too have begun using Chewy.com ginnyinWI Aug 2016 #9
It's $50 a bag so the shipping is free... Phentex Aug 2016 #19
We get our dog and cat dry food from Tractor Supply Co. I don't know japple Aug 2016 #10
We are starting to use their dry grain free cat food. hamsterjill Aug 2016 #12
Not one close by... Phentex Aug 2016 #20
Another Chewy.com fan here. hamsterjill Aug 2016 #11
I'm trying them... Phentex Aug 2016 #21
Yes, the Fed Ex guy just loves me!!! hamsterjill Aug 2016 #27
I have an animal food bank in my area meow2u3 Aug 2016 #13
Chewy does sell Friskies ginnyinWI Aug 2016 #14
I want to give them good food... Phentex Aug 2016 #22
I also live close to a Petco and a Petsmart meow2u3 Aug 2016 #23
Most farm supply stores carry dog food. The feed & seed store in my japple Aug 2016 #25
Chewy.com has fantastic customer service! Lisa0825 Aug 2016 #26
We've been using chewy's for a couple of years now. Stonepounder Aug 2016 #28

CurtEastPoint

(18,654 posts)
1. I have been using Chewy for a couple of years now. Very reliable.
Thu Aug 4, 2016, 03:56 PM
Aug 2016

In my zip they use Fedex, if that matters.

Sanity Claws

(21,850 posts)
3. I also use Chewy.com
Thu Aug 4, 2016, 04:02 PM
Aug 2016

I have found them reliable. I order when I need it. No autoship because I vary what I order.

Phentex

(16,334 posts)
16. They woudn't be too far...
Sun Aug 7, 2016, 02:01 PM
Aug 2016

but looks like they may not carry it. Still, it's worth calling them. I didn't know about this store so thanks!

Freddie

(9,269 posts)
7. Chewy was great
Thu Aug 4, 2016, 06:01 PM
Aug 2016

When my cat Jake was still with us he needed a prescription diet. You can vary the automatic delivery at any time or just order as needed. Way cheaper than buying the food at the vet.
When Jake went to the Bridge I had a 17-lb bag of the food, unopened and still in the box. I called Chewy to ask how to return it and they said keep the food and donate it to a shelter, AND they gave me the $$ back.
We now have 2 healthy kittens who eat Purina One Kitten and Sheba wet food which I get at the grocery store (Giant).

Phentex

(16,334 posts)
17. I placed an order...
Sun Aug 7, 2016, 02:02 PM
Aug 2016

I still hope to find something local. Or hell, I may switch their food. They are still puppies so they have a long way to go.

 

jtuck004

(15,882 posts)
8. Ask for a signature on delivery and make sure you are there, or pick it up at their
Thu Aug 4, 2016, 07:19 PM
Aug 2016

delivery facility, if you are having problems with theft at the porch.

 

jtuck004

(15,882 posts)
24. I do rather a lot of shopping online, and we get scripts that way, so a fair number
Sun Aug 7, 2016, 02:25 PM
Aug 2016

of deliveries, both to the door and to the porch. I have never had a problem, but I monitor it, schedule deliveries if I have to.

I work here, and we have several dogs, so it helps me limit my time away.

Most places have to be fairly efficient these days to survive, so your odds of a good experience are decent.

ginnyinWI

(17,276 posts)
9. I too have begun using Chewy.com
Thu Aug 4, 2016, 08:33 PM
Aug 2016

It's cheaper and easier. You do have to buy large amounts to get the free shipping (spend $49 or more) but I have three cats.

Delivery is very fast, and everything comes packaged very well.

Another feature I like is that on the site you can see all the ingredients and nutritional values. Beats squinting at the tiny lettering on the cans at the store!

Sheba is cheaper, Fancy Feast is cheaper, and even Friskies is cheaper than my local discount grocery.

Phentex

(16,334 posts)
19. It's $50 a bag so the shipping is free...
Sun Aug 7, 2016, 02:04 PM
Aug 2016

said it was one day shipping. If I can figure out how long they'll be on this and about how much they go through, I may set up auto ship.

japple

(9,834 posts)
10. We get our dog and cat dry food from Tractor Supply Co. I don't know
Fri Aug 5, 2016, 08:31 AM
Aug 2016

if they are in your area, but they carry a wide variety and are good about keeping their supplies stocked.
I also buy cat litter there. We use pine pellets for our 6 litter boxes. Their "equine bedding" comes in 40 lb. bags for $6.49 for the same thing we were buying as Feline Pine at $9.99 for 20 lbs.

hamsterjill

(15,223 posts)
12. We are starting to use their dry grain free cat food.
Fri Aug 5, 2016, 10:50 AM
Aug 2016

It seems to be a good middle-of-the-road product.

Contrary to your experience, however, I find that my local stores don't carry enough inventory. I order it online and have it shipped to the store for pickup. Shipping is free for that.

Phentex

(16,334 posts)
20. Not one close by...
Sun Aug 7, 2016, 02:05 PM
Aug 2016

but then again, I had NO idea they sold pet products. Thanks for the tip! If I see one, I will stop in.

hamsterjill

(15,223 posts)
11. Another Chewy.com fan here.
Fri Aug 5, 2016, 10:49 AM
Aug 2016

I order the majority of the canned food for our cat rescue through Chewy. I don't do autoship, but I like their function of being able to do "quick reorders" because we basically use the same amount/type per month. Love the free shipping.

I had one issue with a shipment with them when they were using UPS (they use Fed Ex now). The cans of food arrived damaged. Chewy immediately replaced them.

I find some things cheaper occasionally, but overall, their prices are comparable.

hamsterjill

(15,223 posts)
27. Yes, the Fed Ex guy just loves me!!!
Sun Aug 7, 2016, 06:02 PM
Aug 2016

Not!!

He complains every time. Always comments about that "dog food again". (It's actually cat food, but he doesn't need to know). I have a feeling he doesn't like animals.

But, oh well. I'm going to order what I'm going to order, and he will just have to deal.

meow2u3

(24,766 posts)
13. I have an animal food bank in my area
Fri Aug 5, 2016, 03:40 PM
Aug 2016

where I go to pick up my cat food once a month. It's designed to provide 2 weeks of cat food.

Otherwise, I go to my local grocery store because my cats like only Friskies.

ginnyinWI

(17,276 posts)
14. Chewy does sell Friskies
Fri Aug 5, 2016, 08:12 PM
Aug 2016

Until recently I have been feeding it to my cats. I still do, every other can. But am adding some brands now that list some real meat (poultry, beef) as their first ingredient. It has helped my 13 year old look and act healthier. By-products are okay but they should also get muscle meat some of the time. In other words, the whole animal.

http://www.littlebigcat.com/nutrition/selecting-a-good-commercial-pet-food/

Phentex

(16,334 posts)
22. I want to give them good food...
Sun Aug 7, 2016, 02:15 PM
Aug 2016

but dang it! With our first dog, I bought from the vet. Well, they had odd hours and odd buying practices. And when your 120 pound dog needs food, you can't just wait until the food is in stock.

This little local store told me they kept the food in stock but apparently they aren't going to be reliable. When the pups get older, I may switch to a more readily available food.

Glad you have some options.

meow2u3

(24,766 posts)
23. I also live close to a Petco and a Petsmart
Sun Aug 7, 2016, 02:22 PM
Aug 2016

They sell premium food like Royal Canin, Nutro Max, Science Diet, Blue Wilderness, and the like. All those foods are beyond my price range.
They also sell decent commercial food like Purina ONE, Fancy Feast (my cats like that, but I only get it for them either for a treat or from the animal food bank), even the Purely Fancy Feast--with real meat!

I don't need to buy my cat food online, except if I'm snowed in during the winter, which is highly improbable.

japple

(9,834 posts)
25. Most farm supply stores carry dog food. The feed & seed store in my
Sun Aug 7, 2016, 05:09 PM
Aug 2016

town carries all kinds of pet supplies including good brands of pet foods.

Lisa0825

(14,487 posts)
26. Chewy.com has fantastic customer service!
Sun Aug 7, 2016, 05:15 PM
Aug 2016

I have called for help with an order twice, and both times, the rep was so nice, asking how my kitty was, what his name is, etc. When I said he was sick, and that was why I was ordering the special food, the rep truly sounded concerned. I swear I felt like I was speaking with an old friend! It is so refreshing to to get such great service in this day and age!

Stonepounder

(4,033 posts)
28. We've been using chewy's for a couple of years now.
Mon Aug 22, 2016, 09:34 PM
Aug 2016

We LOVE them! Super fast shipping, competitive prices. Never, ever have had a problem with them. They give you a small discount if you sign up for their scheduled shipment - that is, you say 'send me this order every 'x' days. (We have 5 dogs so figuring how often to ship just doesn't work for us, but does for lots of people).

I've never had a problem with them, but have heard anecdotal stories of their Customer Service being fantastic. An on-line friend had to call them and change her auto-ship order after losing one of her dogs. The rep was very sympathetic and a few days later a sympathy bouquet showed up, along with a card signed by most of the staff. I've have also heard a couple of stories that, on the extremely rare occasions when they don't ship the correct order, their response is to immediately ship a corrected order, but tell the customer to not bother trying to return the incorrect shipment, but to try and find someone who can use it.

Give them a shot.

P.S. I'm just a very satisfied customer. I have NO affiliation or other connection with Chewy.

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