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csziggy

(34,137 posts)
Mon Jun 25, 2018, 10:05 PM Jun 2018

Way to go, Britbox! What a screw up.

About half the reason I subscribed to Britbox was to watch the Classic Doctor Who series. Yesterday I sat down to watch one of the William Hartnell series (The Web Planet) and most of the episodes for the First Doctor and all the others I checled were marked as "Last Chance." When I went to the web site Doctor Who was not listed on the Last Chance page though the recent movie about the creation of Doctor Who was, "An Adventure in Space and Time."

I called Britbox and the customer service lady told me she didn't know - they already had a LOT of tickets about this but Customer Service would not get word until today. So I called back today - Classic Doctor Who is NOT being taken off Britbox. Something messed up and they were accidentally marked wrongly.

I suspect that whoever was supposed to mark last chance options just put in Doctor Who and got them all mislabeled!

Latest Discussions»Culture Forums»Netflix, Streaming Videos & DVDs »Way to go, Britbox! What ...