Star Membership issue
Living on a fixed income has restricted my ability to donate. For the first time I unintentionally set up automatic $10 monthly donation. I was trying to purchase 10 hearts for a dollar each.
I can't find a way to cancel. I tried just buying 10 hearts again and got a message saying I could not complete the transaction. I've no idea why. I need help.
calimary
(81,383 posts)SleeplessinSoCal
(9,128 posts)EarlG
(21,958 posts)Go to this page:
https://www.paypal.com/myaccount/autopay
You'll have to log in to your PayPal account on the way. When you get there look on the left side of the page and you should see any automatic payments that you have set up. From there, you can find the one for DU and cancel it.
Cancelling the automatic payment does not cancel the initial payment, so your Star Membership will last for one year from today and you should get 10 hearts to give out.
If you did not get your hearts to give out, please let me know.
Thanks
SleeplessinSoCal
(9,128 posts)https://www.democraticunderground.com/
I'm not sure what to do. I just wanted to purchase 10 hearts.
I will take a look at this. Im not in front of my computer right now but Ill be able to resolve this for you shortly. Sorry for the delay.
SleeplessinSoCal
(9,128 posts)This has never happened before.
EarlG
(21,958 posts)I've taken care of this -- the automatic payment has been canceled, but the initial payment still went through. So you get your star and hearts to give out, but the payment will NOT recur in future.
Please let me know if there any other issues with this, otherwise, thank you for being a Star Member!
SleeplessinSoCal
(9,128 posts)I've never had this happen before. Thought I purchased 10 hearts and then instantly saw 4 DU mail thanking me for recurring donations.
SleeplessinSoCal
(9,128 posts)And keep you posted.
SleeplessinSoCal
(9,128 posts)I need to cancel it here someplace.
Who can best help me do that?
SleeplessinSoCal
(9,128 posts)Maybe I can drop a subscription to something else.