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UTUSN

(70,721 posts)
Sun Jan 21, 2024, 03:56 PM Jan 2024

Repeat problem with Windows Spotlight, after fix from last year doesn't fix anymore. UPDATE *FIXED*!

Last edited Sun Jan 21, 2024, 08:14 PM - Edit history (1)

*** ON EDIT: *FIXED*, Spotlight is back. See Post #4 below. ***


Well, last year I didn't even know the name of the program (Spotlight) to get fixed. Now I do but this time the problem is worse.

I've learned some really basic things - like the difference between the Login screen and the Lock screen Background/Desktop screen.

*** So the 3-4 years with this laptop, there has been this nice feature, now I know as "Spotlight", that upon Powering On puts beautiful pictures of whatever (landscapes, architecture, animals) with the option to Like/or Not, and if Not, immediate replacement with something else. That's on the Login screen, then at logging in sent to the Desktop where you have a SEPARATE option of your own personal Picture choice permanently Background.

*** So the problem last year and now: The Spotlight beautiful picture feature is gone. The fix was to go to Settings, selecting Personalization, then setting both (separately) the Lock Screen (Log in) and the Background (desktop) visuals. Last year this fix worked, getting Spotlight in the Log in screen and the personal picture in the Background screen. Can do this - keeping each separately. But the CHANGING Spotlight doesn't CHANGE, and shows not a beautiful visual, but rather a screen-saver type frozen abstract image.

*** Last time discovering all those options, via Google, worked. This time I did all those things and couldn't achieve the working Spotlight. And this time went through the Windows Chat for two hours, with the chat-ER tech going through (for himself) all of those things I had already done, then finally in exasperation getting into those Advanced little black box typing formulas including some kind of Advanced scanof the System that resulted in finding and fixing some Corrupt files. And the result was THE SAME non-working screens for Spotlight. So the Tech went to a Download page to (re-)install Windows 11 and said my internet connection is slow and will take a couple of hours that he's not allowed to sit through, and signed out just telling me to leave the computer On and when done, get back to them if needed.

I could see ZERO downloading activity going on but left it on all night. FEARING that my documents and pictures and programs would be gone. When it was all over there was ZERO downloading activity evident, my stuff is still there sort-of with some re-Opening needed, but the Spotlight still not working.

Anybody's insight will be appreciated.




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Repeat problem with Windows Spotlight, after fix from last year doesn't fix anymore. UPDATE *FIXED*! (Original Post) UTUSN Jan 2024 OP
I'm not sure I can be of any help canetoad Jan 2024 #1
No "silence" about it - I *heard* you cursing me! HAH! - First, sincere thanks for understanding what UTUSN Jan 2024 #2
Here's something the Tech sent: How to Repair Windows without losing data" UTUSN Jan 2024 #3
UPDATE: Fearfully followed the steps in the video (notes here), and download seems to work. UTUSN Jan 2024 #4
Back in the day canetoad Jan 2024 #5

canetoad

(17,175 posts)
1. I'm not sure I can be of any help
Sun Jan 21, 2024, 05:29 PM
Jan 2024

But I think a very recent Windows update is responsible for this strange behaviour.

Suspecting as much when I read your post, I went to Personalization and changed from my normal, neutral grey background to Spotlight and it seemed to work OK. I noticed that I could alter the destop picture from the Settings home screen - no need to go into Personalization. This is new.

Fun and games when I tried to change it back. I have a dark bluish grey accent colour for taskbar and windows. Taskbar text should be white. All of a sudden the taskbar and window text was half white, half black (and almost unreadable). I silently cursed you.

Anyhow, after fifteen minutes of trying various combinations I restored my neutral, easy-on-the-eyes colour scheme and made a restore point.

So I guess, the only thing I can suggest is play around with it. You can chose to combine elements of various Schemes for the look you want. But I can attest that Spotlight is still working, at least on my machine.

UTUSN

(70,721 posts)
2. No "silence" about it - I *heard* you cursing me! HAH! - First, sincere thanks for understanding what
Sun Jan 21, 2024, 05:54 PM
Jan 2024

am talking about, even more clearly than I do! Nobody did last year. As for Spotlight working for you and out-there everywhere, no doubt just not for me/meaning there is some file corruption going on in my machine. Seems like it would help to have some Uninstall/Re-install specifically for Spotlight but I don't see any separate niche for it in Microsoft, and the Tech seems to have done something to want to download a whole Windows 11.

The only clue I can add is that the onset of the problem started after I had Not-Liked in a row 2-3 of the profferred pictures from Spotlight, then it just froze into a generic abstract screensaver type thing.

And I did notice after all the rolling around that the top/handle edge was a gray color instead of blue, but for now it's back to blue.

But really *thanks* very much for delving into my mess. I've messed around about enough with this and am leaning against contacting back the microsoft help/chat. I should focus on Saving my documents and things into thumb drives.




UTUSN

(70,721 posts)
3. Here's something the Tech sent: How to Repair Windows without losing data"
Sun Jan 21, 2024, 06:17 PM
Jan 2024

Haven't tried it yet. There are several vids like this, search YouTube.




UTUSN

(70,721 posts)
4. UPDATE: Fearfully followed the steps in the video (notes here), and download seems to work.
Sun Jan 21, 2024, 07:52 PM
Jan 2024

That is, installed the Win11 and all files and apps seem to be preserved. UPDATE: Fixed, Spotlight is back!

*** The steps in the video:
• Click Download. Click “Mount”
• Locate DVD drive, go inside there. Click Setup.
• Click Yes, confirmation prompt.
• Windows 11 Setup/Preparing to Install.
• Install Windows 11.
• Check how download updates.
• Click on Not Right Now.
• Uncheck “I want to help make installation better”. Next.
• Checking your PC.
• We’re getting a few things ready.
• Applicable notices and license terms. Click Accept.
• Making sure you’re ready to install.
• Making sure your PC has enough space.
• Ready to install. Click on Keep personal files and apps.
• Choose what to keep. Click What to change. Click on Keep personal files and apps.
• Back to Making sure ready to install & enough space.
• Next.
• Click Install.
• Installing Windows 11
• Your PC will restart several times.
• After restart,
• Working on updates.
• Login screen.




canetoad

(17,175 posts)
5. Back in the day
Sun Jan 21, 2024, 08:41 PM
Jan 2024

When Windows didn't have such an option, I decided to always keep my files on a seperate drive and the Operating system and programs on another. This served me extremely well over the years and I have never lost a file.

It also makes is pretty easy to quickly reinstall windows and start afresh with a clean registry and uncorrupted Windows folder. I'm really glad that this option is now available to users - it used to be such a drama to reinstall windows but sometimes it was the only option.

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