Welcome to DU! The truly grassroots left-of-center political community where regular people, not algorithms, drive the discussions and set the standards. Join the community: Create a free account Support DU (and get rid of ads!): Become a Star Member Latest Breaking News General Discussion The DU Lounge All Forums Issue Forums Culture Forums Alliance Forums Region Forums Support Forums Help & Search

Tripper11

(4,338 posts)
Wed Jul 11, 2012, 10:57 AM Jul 2012

New Computer/Win 7 Blue Screen

Just fired up the new computer yesterday, all was fine until I tried to connect my old computer to the new one to transfer files, using the Windows Easy Transfer Wiazard.
It started a transfer then I got the blue screen. I disconnected and managed to do a workaround whereby I will tansfer old files to my external drive, then transfer to new computer.

I have run malware malbytes and a virus scan.

Here's the error message after reboot and windows checks for solution:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: 1e
BCP1: 0000000000000000
BCP2: 0000000000000000
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\071212-21481-01.dmp
C:\Users\keith and jen\AppData\Local\Temp\WER-26925-0.sysdata.xml
Read our privacy statement online:
http://go.microsoft....88&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\windows\system32\en-US\erofflps.txt

5 replies = new reply since forum marked as read
Highlight: NoneDon't highlight anything 5 newestHighlight 5 most recent replies
New Computer/Win 7 Blue Screen (Original Post) Tripper11 Jul 2012 OP
Off the top of my head I would suspect the file systems are too different . BlueJazz Jul 2012 #1
I would concur grok Jul 2012 #2
Still getting blue screen... Tripper11 Jul 2012 #3
I've never had a Win7 blue screen. They're common on Vista. HopeHoops Jul 2012 #4
Maybe the hard drive is faulty Rosa Luxemburg Jul 2012 #5
 

grok

(550 posts)
2. I would concur
Wed Jul 11, 2012, 07:46 PM
Jul 2012

Or rather there is something wrong with your old computer that is preventing it from communicating seamlessly with you new win7 computer.

The error *seems* to indicate the Windows explorer can't deal with some problem on your old computer and cant recover. Perhaps the file transfer wizard is too simple to deal with problems like (example only) a bad sector on the old computer's hard drive.

Before you try again i might do a a complete check of the old hard drive on your old computer. If it checks out. I might consider enabling file sharing on both and plug both(using NORMAL ethernet cables) into spare connectors on your router. and transfer that way.

Tripper11

(4,338 posts)
3. Still getting blue screen...
Fri Jul 13, 2012, 06:48 AM
Jul 2012

Since the first blue screen, and the one time connection to the old commputer I have stopped trying to transfer files that way.

I found this with google regarding my errror message

http://forums.techguy.org/windows-7/1000897-windows-7-problem-signature.html

Does this make sense? In other words, if I follow the advice of poster AlX3371 could that solve my problem?

Rosa Luxemburg

(28,627 posts)
5. Maybe the hard drive is faulty
Sat Jul 21, 2012, 10:08 PM
Jul 2012

otherwise wipe off the operating system - reformat hard drive and reinstall win 7. If not return computer to its maker!

Latest Discussions»Help & Search»Computer Help and Support»New Computer/Win 7 Blue S...