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Susan Calvin

(1,649 posts)
Fri Apr 24, 2020, 04:03 PM Apr 2020

This is driving me nuts and it probably can't be fixed.

I have Googled and I have looked into every single possible setting I could find. This is my Hail Mary right here.

New Samsung j7 Crown phone. Love it except for something I guess I accidentally did and now I can't undo.

When I'm opening an email link from the Samsung mail program it has stopped asking me what browser I want to open it with and whether I want to do it just once or always. I don't know for sure Ithat I accidentally clicked on always, but I am making that assumption. It's either that or their mail program hijacked my preferences all by itself.

Cannot for the life of me see any way to undo this and make it go back to asking me every time.

10 replies = new reply since forum marked as read
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This is driving me nuts and it probably can't be fixed. (Original Post) Susan Calvin Apr 2020 OP
You could do a "factory reset" on the phone. TexasTowelie Apr 2020 #1
Oh no. Susan Calvin Apr 2020 #5
I think you can change it in Settings. morillon Apr 2020 #2
I found out how to change the default browser from another reply Susan Calvin Apr 2020 #8
See if this helps guide you JDC Apr 2020 #3
Oh that's hilarious, from my point of view. Susan Calvin Apr 2020 #7
Sorry, I thought you could reverse the process. JDC Apr 2020 #9
I actually did, sort of. Susan Calvin Apr 2020 #10
If you're on the same version of Android I am... morillon Apr 2020 #4
Thanks. Susan Calvin Apr 2020 #6

Susan Calvin

(1,649 posts)
5. Oh no.
Fri Apr 24, 2020, 06:00 PM
Apr 2020

I spent hours getting the thing to my satisfaction. I'm not going to undo that just because my mail app started acting stupid in one respect.

morillon

(1,185 posts)
2. I think you can change it in Settings.
Fri Apr 24, 2020, 04:10 PM
Apr 2020

There's a little gear icon on your Android somewhere. You may have to hunt for it. That's Settings.

Let me know if you can find it and I'll help from there.

Susan Calvin

(1,649 posts)
8. I found out how to change the default browser from another reply
Fri Apr 24, 2020, 06:05 PM
Apr 2020

What I didn't find out is how to make it no default, at least from the point of view of my mail program. I think I've done as much as can be done though.

JDC

(10,130 posts)
9. Sorry, I thought you could reverse the process.
Fri Apr 24, 2020, 06:29 PM
Apr 2020

If you know how to turn it on, it stands to reason you could go there and turn it off.

Good luck.

Susan Calvin

(1,649 posts)
10. I actually did, sort of.
Fri Apr 24, 2020, 08:20 PM
Apr 2020

I at least changed the default browser to a different one than either the phone chose for me all by itself or chose for me by me clicking something accidentally. I've given up on what I wanted, which was for the email app to go back to asking me which browser I wanted to use and if I wanted to do it one time or always.

A very very first world problem, of course. I just hate it when I can't make technology do what I want it to do.

morillon

(1,185 posts)
4. If you're on the same version of Android I am...
Fri Apr 24, 2020, 04:11 PM
Apr 2020

...there's an entry for Apps a screen or so down, within Settings. It's the 17th item on my Settings screen.

There's a 3-dot gadget in the upper right, and if you click it, you'll see a menu with several things, including Default apps on it.

Depending on your Android version, you should be able to change it in there. You can also Reset app preferences (same menu) and remove all your preferences for default launch apps.

Susan Calvin

(1,649 posts)
6. Thanks.
Fri Apr 24, 2020, 06:03 PM
Apr 2020

That didn't let me get it back to asking every time but at least it let me set another browser as the default. That stupid browser seems to have set itself as the default for all my apps, not just mail. Heck of a thing when you have a little slip of a finger and you can't undo it. Although the browser that became the default was Samsung browser, and I wouldn't put it past them to make it the default and it wasn't my doing.

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