What is the best webinar hosting company ?
My spouse is using onstreamedia.com
He tested the ability to hold a webinar a week ago - having just one or two friends listen in.
Everything worked well, so he felt confidant that tomorrow, Sunday, he could produce and play his webinar at One PM our time.
Well yesterday he played around and discovered that he was getting error messages, including this one:
The audio connection could not be established. Please contact support.
If you just want to listen to the conference without speaking, you don't have to dial in from your telephone. Simply make sure that your computer speakers are on and that the volume is turned up.
If you want to actively participate in the conference, please dial the number below and follow the instructions you hear on the telephone. You will also need to click here to mute the built-in audio.
By the time he tried to figure out that he could not figure things out, as far as the above issue, it was 3Pm here in Calif, and the support team for onstreamedia.com had gone home for the weekend.
So now he has to tell paying subscribers that he has no ability to offer them the program they had paid for.
We use Windows XP with Mozilla as the browser. But get this: He also tried his brand new HP laptop with Windows Seven, and that didn't work either.
He feels like the settings on the webinar company's end of things have been changed, but the earliest he will have that confirmed would be Monday.
Any thoughts or suggestions? (At least it is a free trial, so he is not paying for the crappy product.) He would really like to switch to a different company!
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