Welcome to DU! The truly grassroots left-of-center political community where regular people, not algorithms, drive the discussions and set the standards. Join the community: Create a free account Support DU (and get rid of ads!): Become a Star Member Latest Breaking News General Discussion The DU Lounge All Forums Issue Forums Culture Forums Alliance Forums Region Forums Support Forums Help & Search

NJCher

(35,681 posts)
Sat Jun 20, 2015, 11:25 AM Jun 2015

Sources for Powerful Motherboards (attn: gamer types)

I have just been notified by the Microsoft techs that my desktop computer's motherboard is failing and a replacement is likely to cost $700. That is a bit pricey for me, and I wanted to see what others who have a computer similar to mine can tell me about what my options might be. I don't have the specs for the motherboard yet, as Microsoft is shopping around for me. I am assuming I'm not going to like what they tell me.

Here's the background with my computer. A few years ago, a student who had once been in one of my classes told me he was building a new computer for himself, despite the fact that he had just built one the previous year. Since my computer at the time was getting old, I asked him about purchasing the one he had built the previous year. This student was an avid gamer and spares no expense in pursuit of his hobby.

At first he wanted a lot of money for it, but after a few months of trying to sell it for a high price, couldn't do so, and eventually decided to sell it to me for a much more reasonable price. I compared the specs at the time and if I were to buy it retail, it would been around a $3000 computer.

I've had a good experience with the computer and don't really want to replace it, so my question is about sources for motherboards.



Cher

13 replies = new reply since forum marked as read
Highlight: NoneDon't highlight anything 5 newestHighlight 5 most recent replies
Sources for Powerful Motherboards (attn: gamer types) (Original Post) NJCher Jun 2015 OP
Microsoft techs? hobbit709 Jun 2015 #1
answers NJCher Jun 2015 #2
I'm willing to bet there's nothing wrong with the motherboard for starters. hobbit709 Jun 2015 #6
helpful NJCher Jun 2015 #11
If you are on Win7 gvstn Jun 2015 #3
I don't have the computer NJCher Jun 2015 #5
also wanted to mention NJCher Jun 2015 #4
Microsoft doesn't call anyone. gvstn Jun 2015 #7
not a scam NJCher Jun 2015 #8
In addition to the good advice you've been given, $700 is totally outrageous for a consumer mobo steve2470 Jun 2015 #9
This sounds like something that would be right for you. You have the hard drive .. BlueJazz Jun 2015 #10
had forgotten about those NJCher Jun 2015 #12
Also check barebones systems at NewEgg.com csziggy Jun 2015 #13

hobbit709

(41,694 posts)
1. Microsoft techs?
Sat Jun 20, 2015, 11:31 AM
Jun 2015

What cpu, type RAM, who made the motherboard?
That$700 is outrageous on several levels.

What problems are you having?

NJCher

(35,681 posts)
2. answers
Sat Jun 20, 2015, 01:16 PM
Jun 2015

CPU: 3.20 gigahertz AMD Phenom II X6 1090T

RAM: 4096 megabytes usable installed memory

the four DIMM slots are all empty except for one, which has 4096 MB

Motherboard: ASUS TeK Computer INC. Crosshair IV Formula Rev 1.xx

I checked Amazon on the motherboard and the Crosshair V is going for $219.

I guess I will have to wait until Mon. and call ASUS, you think?

You asked what problems I am having. I had Windows 7 running fine on this computer, but I couldn't find my product key code after I installed a new hard drive. Microsoft suggested upgrading to 8.0, and then I upgraded to 8.1.

The problems were boot-ups. It would always boot up, but after going to sleep, it would sometimes fail to revive and it would tell me I needed to repair. Repairs never worked, so I went to booting up from a USB. After booting up fine with the USB, it started telling me that it wasn't detecting an OS.

I researched this and found that others seemed to think it had to do with UEFI and Legacy BIOS. Now we're talking firmware adjustments, and I have little knowledge about that, so that's why I took it to the new Microsoft retail store at a mall around 20" from where I live. I purchased a one-year service contract for what seemed to be a fairly reasonable price.

I had backup of the data, so I'm fine there.

I'll greatly appreciate your input.


Cher





hobbit709

(41,694 posts)
6. I'm willing to bet there's nothing wrong with the motherboard for starters.
Sat Jun 20, 2015, 01:38 PM
Jun 2015

Do you still have the original hard drive? Was it working when you replaced it?
If it was take out the new drive and put it in. If it boots up OK, download https://www.magicaljellybean.com/keyfinder/ it will give you the original product key.
The problem is Windoze. I've never seen an "upgrade" that didn't screw something up-especially going to 8. It's always best to do a clean install of a newer OS.

Basically the store was only interested in making a big profit by selling you a service contract and an unneeded upgrade.
Too bad you're not closer to Austin.

NJCher

(35,681 posts)
11. helpful
Sat Jun 20, 2015, 11:38 PM
Jun 2015

The magical jelly bean site is a real find. Thank you so much!!

Unfortunately the old HD wasn't working when I removed it, however, I do still have it somewhere. I would like to test it. Even though I only changed it out back in January, my human memory is not recalling how it went bad.

Re the service contract, it wasn't too high of a price and the labor they'e already put in on it has been worth it to me. I don't know if they'd make any money on the new motherboard. I'll find out Monday. When I asked them about ordering the new motherboard, they said they'd have to wait until Mon. to talk to anyone. They seemed unfamiliar with even how they would do that! Weird.


Cher

gvstn

(2,805 posts)
3. If you are on Win7
Sat Jun 20, 2015, 01:22 PM
Jun 2015

Perhaps you could do a Start>type in dxdiag and the save the results to a text file. Then copy/paste those results to a post here at DU. That would give us information about your current computer configuration and help us figure out what you need.

I'm not a gaming enthusiast but $700 does sound high for a motherboard.

NJCher

(35,681 posts)
5. I don't have the computer
Sat Jun 20, 2015, 01:27 PM
Jun 2015

And it's running 8.1. But I was able to get the specs and posted them.

I don't think the motherboard is going to cost me 700. I checked the price for the version after mine and it's only $219.

Now I'm wondering why they would tell me such a thing--that a new motherboard would cost me that much.

Thanks for your suggestion, though, gvstn.


Cher

NJCher

(35,681 posts)
4. also wanted to mention
Sat Jun 20, 2015, 01:24 PM
Jun 2015

Much to my surprise, the Microsoft techs didn't seem to know about the Belarc Adviser. When I called out to get the above specs, they said they'd have to open up the computer. I laughed. I asked don't you know about the Belarc Adviser and they didn't. I told them it was pretty slick and they should give it a try. That's how I got the above info--they ran it on my computer and then sent me a couple screen captures.


Cher

gvstn

(2,805 posts)
7. Microsoft doesn't call anyone.
Sat Jun 20, 2015, 01:46 PM
Jun 2015

This might be some type of scam. Anytime someone calls you randomly saying they are MS, it is a scam.

So, can you repeat exactly what the problems with your computer are, forgetting about the MS phone call?

Does it boot up? Does it load Windows?

I am not familiar with Win8. But it does have some feature like System Restore but calls it something else like Refresh. I don't want you to lose your personal files so I can't tell you how to do a System Restore but this sounds like a software/malware problem rather than a hardware problem.

NJCher

(35,681 posts)
8. not a scam
Sat Jun 20, 2015, 02:59 PM
Jun 2015

I physically took the computer to the Microsoft retail store in the mall.

I had my files backed up, but Microsoft also backed them up for me.


Cher

steve2470

(37,457 posts)
9. In addition to the good advice you've been given, $700 is totally outrageous for a consumer mobo
Sat Jun 20, 2015, 03:23 PM
Jun 2015

Last edited Sat Jun 20, 2015, 03:55 PM - Edit history (1)

The BEST rated motherboard on Newegg.com is $84.99 plus $2 shipping, minus a $10 rebate.

http://www.newegg.com/Product/Product.aspx?Item=N82E16813157521

Granted, that motherboard may not be exactly what you need, but you get my point.

Yes, at newegg there ARE motherboards near that price, but don't ever pay that price in the foreseeable future. It's not necessary unless you are a gamer with tons of money or you have a specialized need of some sort.

csziggy

(34,136 posts)
13. Also check barebones systems at NewEgg.com
Tue Jun 23, 2015, 10:42 PM
Jun 2015

I've had very good service and parts from them for a decade and a half and generally found their prices lower than TigerDirect.

What they will NOT do is give technical advice. A place to look for recommendations on top of the line systems (with parts lists) is Maximum PC magazine. For instance, they have an article on "Maximum PC's Budget Gamer Build, Spring 2015" with a parts list - the total cost is $861 which includes everything. (http://www.maximumpc.com/maximum-pcs-budget-gamer-build-for-may-2015/)

They have reviews of the "Best of the Best" - their top rated motherboard, ASUS Rampage V Extreme, is $428.99 from NewEgg. http://www.maximumpc.com/best-motherboards/

Latest Discussions»Help & Search»Computer Help and Support»Sources for Powerful Moth...