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frogmarch

(12,153 posts)
Sun May 11, 2014, 12:12 PM May 2014

Error 0x800488EB

I have Windows Live Mail, and this morning I can't use my email. I get Error 0x800488EB. I Googled for fix info and was told to run System Restore. I did. (I had to disable my virus protection for SR to successfully run.) My email still wouldn't work.

I didn't think it would help to run Disk Cleanup and Defrag, but I ran those too. Same result. No email.

Any suggestions would be appreciated. Thanks!

6 replies = new reply since forum marked as read
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Error 0x800488EB (Original Post) frogmarch May 2014 OP
Just a thought discntnt_irny_srcsm May 2014 #1
Thanks. I had nothing frogmarch May 2014 #2
Have you had any updates? discntnt_irny_srcsm May 2014 #3
Yes, I have. I thought that frogmarch May 2014 #4
try this glenmarth May 2014 #5
Thanks. I haven't been able frogmarch May 2014 #6

frogmarch

(12,153 posts)
2. Thanks. I had nothing
Sun May 11, 2014, 12:21 PM
May 2014

stuck in my Outbox.

I read the info at the link a while ago, but I want to avoid changing providers and all that, so I didn't do that. Maybe I don't understand what I read. I'll read it again.

discntnt_irny_srcsm

(18,479 posts)
3. Have you had any updates?
Sun May 11, 2014, 01:06 PM
May 2014

Anti-virus, windows, MS-Office (if you're using outlook for email)...

Some of these can change settings in your in either the windows firewall or a custom firewall like Norton.

Best of luck.

frogmarch

(12,153 posts)
4. Yes, I have. I thought that
Sun May 11, 2014, 01:54 PM
May 2014

running System Restore would change everything back to where it was before the updates.

I'll do some checking. Thanks!

glenmarth

(6 posts)
5. try this
Sun May 11, 2014, 03:33 PM
May 2014

Nothing to do with anti-virus checks or restoring, you will still end up with this error.

Issue is that it is connecting over HTTPS to retrieve e-mails which is having issues itself.

Therefore, you will need to reconfigure the account manually by setting it up as either IMAP. After you reconfigure it, Sent Messages will need to be dragged to the new Sent Items folder.

See settings here:
[url]http://appuals.com/fix-0x800488eb-error-windows-live-mail/[/url]

frogmarch

(12,153 posts)
6. Thanks. I haven't been able
Tue May 13, 2014, 11:37 AM
May 2014

to access DU for a few days, but for now it's working. It's been almost impossible to get on DU for the past several days.

My WLM started working last night. Yay! Now I am OK until the next Error attack.

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