How I got rid of my nasty browser hijacker...3 programs.
In a way I am writing this in support of one program. I was told in one post it was not a real program, and there was much criticism of it.
Trojan Killer paid version was about 40 dollars plus 10 for support online. Trust me when your computer is as infected as mine was so quickly, you need a paid program. The free ones find the problems but it takes the paid ones to correct them. Trojan Killer support stuck with me all day and mostly all night. By the end of a day and a half, the hijacker was gone. However I could tell something remained on my computer that attracted Malware. Scanned again they got it.
I forgot to leave it running in protection mode for several hours, and a few other things got installed.
I found very good reviews despite what was said to me in this forum. Links.
http://download.cnet.com/Trojan-Killer/3000-8022_4-10755236.html
http://trojan-killer.en.softonic.com/comments
And it is listed at Major Geeks as well. No reviews yet that I can see.
They really stuck with me until it was done.
I wanted another opinion, so downloaded free version of Malwarebytes. It found 4 items.
Still felt like something was there.
Got the $24 dollar paid for version of Trojan Remover, which I remember from when the UK developer Nigel Thomas was trying to get a foothold here. Super support back then, maybe 2000. He personally took interest in his customers, we emailed for several years.
It is a great program, simple to use. I chose to have it scan files that were malware and/or not found...such as a file that had no program connected to it. It found one more dangerous one.
I think fair is fair when programs are condemned roundly online without considering they have worked well for others. Trojan Killer saved my computer. There was not a lot of time to make decisions as there was a lot of phone home stuff. I got lucky.
I leave Trojan Killer in protection mode along with Norton Internet Security. It is a good program but NIS doesn't do Trojans well.
I think we should be careful telling people they made the wrong decision on programs without indisputable proof.
madfloridian
(88,117 posts)steve2470
Not telling me what to do, just giving suggestions. It was helpful. First malware like that I have ever had, and it was scary stuff.
steve2470
(37,457 posts)I'm a veteran of malware invasions. Hopefully I've learned how to cure them and try to avoid them if at all possible.
ElboRuum
(4,717 posts)madfloridian
(88,117 posts)Both were infected by the hijacker. I probably use them half and half. I am using Firefox less because I can't log in to my gmail using it. Seems to be a universal problem, page after page of complaints about it at Firefox forums. No one seems to have the answer.
ElboRuum
(4,717 posts)Neither is Chrome or IE (especially not IE).
The reason for this is that most sites today use AJAX (Asynchronous Javascript And XML) intrinsically to their design. The primary benefit to it is that with AJAX you can design a site which only refreshes specific content in the pages, rather than reloading the whole thing. Also, client-side execution of Javascript allows pages to operate with a smoother character than would otherwise be possible. Without SOME script execution, most sites these days are practically inoperable or at least seriously hobbled.
Browsers deal with this through script blocking capability, but it's often all or nothing for any given page. Problem is, cross-site scripting (XSS) is a very common method of getting around this. By injecting a bad script into a linking page from another site, most browsers will let this through when the page you are trying to load is whitelisted.
Firefox has an add-on developed for it called NoScript. It allows you to selectively allow you to whitelist scripting for each domain being accessed on a page. It takes a bit of time to get used to using it, but I haven't had anything infect my machine since I started using it. Even with this I still run an AV, just to be on the safe side. I believe Chrome has similar add-ons.
I don't know if extensions are even possible with IE (except for toolbars, of course ), but the security and extensibility model for it is still broken, and I'd just give up using that if you can. If you can't, don't use it to browse blind, always see if you can use FF or Chrome before resorting to it.
nadinbrzezinski
(154,021 posts)In fact, just finished doing the IT. Hubby games, so it is what it is. And at one time I enjoyed the "challenge." Not anymore...
madfloridian
(88,117 posts)I really did not think anything suspicious, because programs like CCleaner usually have downloads elsewhere as well. I trusted both sites.
But apparently I was already hijacked. It was terrible.
nadinbrzezinski
(154,021 posts)I downloaded Spybot from not their site. Their site was hijacked. Of course the phishing letter from "aol" in the morning was all kinds of cute.
Make7
(8,543 posts)I can't think of a reason that they would be linking to a third party download site.
madfloridian
(88,117 posts)it is not logical when a browser is hijacked.
I was here
http://www.videolan.org/vlc/
when I clicked the link to download. I have used it before. I then saw the Cnet site which seemed to be totally legit.. I have used it many times.
I take great care and have never had infections that were not caught before they did harm. It has been many years since I had any problems at all.
I doubt videolan.org had anything at all to do with it.
Make7
(8,543 posts)I always try to make sure I am downloading stuff from the developer's own website [font style="font-size:0.9231em;"](unless it's from a development community site like SourceForge for things still in their infancy)[/font], I've heard of one too many problems occurring from third-party download sites - even the big ones that have been around for a while. There are still a few programs that I like that only seem to be available from third-party sites [font style="font-size:0.9231em;"](like the free image viewer IrfanView - although there are hashes on the developer's website for verification purposes)[/font].
Unfortunately, even if one is careful, that's no guarantee something malicious won't sneak into your system somehow. As long as you keep your data backed up regularly, even if it gets bad enough where you have to wipe the drive and reinstall everything, the only important thing lost would be your time.
And I was told computers were going to make my life easier...