Information services staff has grown 15% under Harper
"One of the boards on the CBC website, for example, was overwhelmingly supportive of the CBSA efforts, with readers saying things like 'About time! Go border agents!' (1,523 likes, 412 dislikes)," states the opening "overview" to a nine-page media monitoring report in March, obtained under access to information law.
Marland is currently researching media monitoring by provincial governments and says call-in shows and comment boards can provide important qualitative data that governments shouldn't ignore.
He also warns of research revealing that political parties have manipulated comment ratings.
"There's nothing to stop partisan political parties from going on and saying, 'Look, click like crazy because we want this type of comment to go first (on the comment board)."'
http://www.cbc.ca/news/politics/story/2013/06/23/pol-cp-feds-boost-information-services-amid-complaints-of-tighter-control.html
Jun 23, 2013 3:11 PM ET Last Updated: Jun 23, 2013 5:47 PM ET