Thousands more call center jobs in Rio Grande Valley thanks to Hurricane Harvey
McALLEN, RGV – As people continue to rebuild their lives in the aftermath of Hurricane Harvey, Rio Grande Valley residents will also feel the effects in more ways than one.
Janie Cavazos, vice president of U.S. business recruitment for McAllen Economic Development Corporation, estimates as many as 2,000 call center jobs will be needed in preparation for the thousands of FEMA claims that will need to be processed.
In her U.S. Business Retention and Expansion Report, Cavazos says that Black Turtle Services in McAllen has already committed to add 600 jobs exclusively for FEMA operations, which they hope to fill by the end of the month. MAXIMUS and Teleperformance also plan to add 600–700 employees each.
“The call center industry is really booming right now because of FEMA,” said Cavazos. “This is all related to the hurricanes that have been occurring and a lot of the calls are being routed to this area.”
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