Florida

Baitball Blogger

(46,733 posts) Tue Jan 28, 2014, 09:32 AM Jan 2014

Brighthouse customers in Central Florida, please drop in.

Have any of you noticed a significant slow down on the net? I thought it was just me but we just talked to someone in Winter Park who said the same thing.

This is for days Jan 27th & 28, so far.

7 replies

= new reply since forum marked as read

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Brighthouse customers in Central Florida, please drop in. (Original Post) Baitball Blogger Jan 2014 OP

I haven't noticed kydo Jan 2014 #1

Thanks. I will contact them. Baitball Blogger Jan 2014 #2

Had a tech out yesterday. madfloridian Jan 2014 #3

They have confirmed that there is a speed issue on their side. Baitball Blogger Jan 2014 #4

Allow me to help.... BHNtechXpert Jan 2014 #5

Thanks for the link and the offer to assist. lpbk2713 Jan 2014 #6

Yes, and now it isn't working at all. Incitatus Jan 2014 #7

kydo

(2,679 posts)

1. I haven't noticed

Reply to Baitball Blogger (Original post)

Tue Jan 28, 2014, 09:37 AM

Jan 2014

a slow down. And I am online a lot as I create websites.

Check with Brighthouse have them send some one to check your signals strength many times as others access it sucks your speed even if they are not accessing through your account.

Baitball Blogger

(46,733 posts)

2. Thanks. I will contact them.

Reply to kydo (Reply #1)

Tue Jan 28, 2014, 09:50 AM

Jan 2014

madfloridian

(88,117 posts)

3. Had a tech out yesterday.

Reply to Baitball Blogger (Original post)

Tue Jan 28, 2014, 10:01 AM

Jan 2014

I had router problems. Didn't ever find the reason, but they did fix it. He checked out speeds on my computer and the power on the TV. All was as it was supposed to be. Now if they will please stop trying to get me to update to the lightning speed? Not a gamer, so don't need that.

I had noticed a few times when there was a quick modem outage.

Baitball Blogger

(46,733 posts)

4. They have confirmed that there is a speed issue on their side.

Reply to madfloridian (Reply #3)

Tue Jan 28, 2014, 10:44 AM

Jan 2014

I must have annoyed someone affiliated with Brighthouse.

BHNtechXpert

(2 posts)

5. Allow me to help....

Reply to Baitball Blogger (Original post)

Tue Jan 28, 2014, 11:48 AM

Jan 2014

Hello,

My name is Gary and I am the Forums Manager for Bright House Networks. This sounds like a service issue and is easily resolved. Reach out to me here via IM or at BHNtechXpert@mybrighthouse.com. You can also find me here in our support forums http://www.dslreports.com/profile/1328522

lpbk2713

(42,759 posts)

6. Thanks for the link and the offer to assist.

Reply to BHNtechXpert (Reply #5)

Tue Jan 28, 2014, 12:25 PM

Jan 2014

I've had cable internet svc ever since it has been available to me in the Lakeland area. Service is good, fast and reliable. The few times I have had a problem I found the B/H techs to be knowledgeable and proficient and solve the problem expeditiously. I have no serious issues at this time but will keep your addy handy just in case.

Incitatus

(5,317 posts)

7. Yes, and now it isn't working at all.

Reply to Baitball Blogger (Original post)

Tue Jan 28, 2014, 07:48 PM

Jan 2014

I just spent 45 minutes on hold just to get disconnected. I'm posting this from my phone. It might be an area outage. I'll probably wait until morning to call again if the Internet isn't back.

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