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Related: Culture Forums, Support ForumsPhotobucket is giving special maintenance to my/personal/specific account? Ever hear of this?
I'm a very infrequent user. So today the site had an opening page for a "New" Photobucket being offered for sign-up. I skipped to the Login and got an error message "This account is under (or in) maintenance." The specificity of the reference to MY account was a bit odd or unsettling. I don't know whether everybody is supposed to sign-up for the New version or how long the maintenance is or why my personal account is so special.
The Help or Blog sections don't address this. Their e-addy is support@photobucket.com
Here's my query, will update any reply:
Ive never gotten this error message This account is in/under maintenance before. Does it have something to do with the New Photobucket? Do I need to sign up for that or stay as I am in the basic (not Pro) version?
Im feeling a bit odd that the reference is so specific to MY account, especially since I am a very infrequent user. How long with this maintenance to my account be? Thanks.
Now Im getting Too many failed logins try back later.
UTUSN
(70,725 posts)It's from their robot:
"Hello there!
***If the articles below don't answer your question please reply to this email with more info.***
Photobucket Support Robot here, this is an automated response Below are some articles that may help answer your question(s). A real live Photobucket Support Rep. will reply to you soon.
How to get back into your account:
https://photobucket.zendesk.com/entries/21079008
Basic troubleshooting steps:
https://photobucket.zendesk.com/entries/21091473
Privacy Information:
https://photobucket.zendesk.com/entries/21124003
For more help you can check our help center for other articles (we have a lot!) here - http://support.photobucket.com/
Thanks!
Photobucket Support Robot"
Kali
(55,019 posts)something about an update - new and improved. OH BOY I can't wait to see what they "fix"
UTUSN
(70,725 posts)Danny hasn't posted an update, so ...
************QUOTE*******
"Site Issues 9-2 / 9-4"
Danny
posted this on Sep 04 08:53 am
inShare.
Hello Photobucket users,
We experienced a problem on Sunday September 2nd that caused servers to go down. This is affecting some of you in different ways, and we just wanted to make sure you knew that our engineers are looking into it, and doing their best to get everything back to normal as quick as they can.
Issues affecting users:
Unable to login
Images missing from the account, or websites they are linked out to
503 error on Photobucket, not allowing you to access your account or a page within your account (upload, edit, download)
Pixlr editor not loading properly
Gray pages or boxes on your account or the Photobucket website
You may experience any of these issues when accessing your account or the site. I assure you that your content is safe, and everything will be back to normal soon.
Our engineers have been hard at work on this over the past two days. A disk drive needs to be rebuilt, and that may take a bit of time to complete.
I will post another message when more information is available on when this might be resolved.
Thank you!
********UNQUOTE*******