Time Warner Cable Down Across The Country, Twitter Reacts Accordingly

[Omaha Steve]

Last edited Wed Aug 27, 2014, 08:12 AM - Edit history (1)

Source: Huffington Post

By Liat Kornowsk

Time Warner Cable seems to be down nationwide, causing Internet outage throughout most of the country.

The official Time Warner Cable Twitter account hasn't addressed the issue yet, having tweeted about a filmmaking contest eight hours ago and nothing since. Time Warner Cable's online customer care team addressed the issue just now, nearly an hour since complaints began surfacing on Twitter:

We're working to restore services to all areas as quickly as possible; no ETR. Tweets will be delayed while this is addressed.
6:04 AM - 27 Aug 2014

?1

More at link.




Read more: http://www.huffingtonpost.com/2014/08/27/time-warner-cable-down-nationwide_n_5721156.html

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Upset or laid off employee?

Original post: Breaking... Time Warner cable service nationwide outage!

Just before the top of the hour break, Bill Press announced several cities severed by Time Warner are without service this morning.

More as this develops. Once there is a story, I will update this post.

[HereSince1628]

1. service is now back...came up 6 AM

[Cooley Hurd]

2. It might be back up now.

my internet was down earlier but seems to be back up. I'm on Syracuse NY TWC.

[eShirl]

3. it finally came back here (Maine) too

I think google was also down for a little bit

[mainer]

4. AOL is still down

but internet came back on just a few minutes ago. (in Maine)

[eShirl]

5. #timewarnercable is trending on Twitter at the moment

https://twitter.com/hashtag/timewarnercable?src=tren

[Historic NY]

6. Had trouble sigining on this am in NY ....

finally rebooted all systems and it came up.

[Android3.14]

7. Things like this make me think

Shot across the bow by a hostile company/country?
I'm curious how the company explains this.

[Lenomsky]

10. Very unlikely ..

The likely cause would be a cable break and lack of redundancy.

TWC OH down from 6-7am

[jberryhill]

8. Did they forget to pay the bill?

[johnfunk]

9. I am betting this is tied to a domain/nameserver change from rr.com to twc.com

My wife's iPad wasn't able to send or receive e-mail last night; after doing everything by the book, I went to TWC's web site where I discovered they had implemented new mail server names (no more rr.com names, all replaced by mail.twc.com).

[Lenomsky]

11. Would account for Mail being down ..

but not interwebs.

[still_one]

12. It can only get better if they merge with comcast, right??????????

[Ex Lurker]

13. Because reduncant systems cost money and are bad for the bottom line

and since there's little to no competition in most markets, where are dissatisfied customers going to go anyway?

[PersonNumber503602]

15. I'd find it hard to believe they don't have redundancy in most critical places

or that they purposely avoided having it in critical places due to cost reasons. I worked for a cable company in the IP engineering department, and one time we had a massive outage because a fiber link was physically damaged during construction. Now there were redundant paths, but there was a misconfiguration with the routing that caused it not to work. While driving to one of the hub sites to see what was going on, I was on speaker phone listening to the top engineers trying to figure out what exactly was going on. It only took about an hour to narrow it down and come up with a temporary 'fix' (which I believe was a floating static route) I bet that temporary fix is still there. hah!

[alfredo]

14. Service will improve when Comcast takes over.

[glinda]

16. Charter had a National outage a couple days ago.

[R.Quinn]

17. Yeah, I experienced that.

Really sucked. Just goes to show what an internet-dependent culture we have become.

[cstanleytech]

18. So basically time warner was acting like congressional republicans and not working. nt

[closeupready]

19. Recently switched to Verizon FiOS - LOVE it!

Love FiOS, love it, love it, love it.

[Jazzgirl]

20. AT&T had the same thing happen a couple of months ago.

Hmmmmmm.......