Welcome to DU! The truly grassroots left-of-center political community where regular people, not algorithms, drive the discussions and set the standards. Join the community: Create a free account Support DU (and get rid of ads!): Become a Star Member Latest Breaking News General Discussion The DU Lounge All Forums Issue Forums Culture Forums Alliance Forums Region Forums Support Forums Help & Search

GeorgeGist

(25,323 posts)
Fri Jul 12, 2013, 06:42 PM Jul 2013

Sen. Murphy releases data on veteran benefit backlog

Source: Sen. Murphy releases data on veteran benefit backl

ationwide, in 2012, 2,985 veterans and 974 surviving spouses died while a disability compensation or pension claim was pending.

In those cases, if a veteran or surviving spouse dies before the claim is processed, the VA can't pay out any of the benefits the family is rightly owed.

"It's absolutely unacceptable that people are dying while waiting for the backlog to clear," Murphy said. "The numbers we found were actually stunning. Literally thousands of veterans and their spouses have died while waiting for the benefits they earned."

The delay in veterans and their spouses receiving benefits is a result of the VA backlog, which is an issue that has caused about two-thirds of veterans who are owed compensation and pension claims to wait more than 125 days for claims to be processed.

Read more: http://www.wfsb.com/story/22827002/sen-murphy-releases-data-on-veteran-benefit-backlog



I'm interested in the BOGs reaction.
17 replies = new reply since forum marked as read
Highlight: NoneDon't highlight anything 5 newestHighlight 5 most recent replies

valerief

(53,235 posts)
1. Oh, boy! More money for rich people to steal from the Treasury.
Fri Jul 12, 2013, 07:03 PM
Jul 2013

I mean, that's the most important thing in the world, isn't it? For rich people to get richer. Screw everyone else. They're just ants to the 1%.

NoodleyAppendage

(4,619 posts)
4. Real Reason for the Backlog
Fri Jul 12, 2013, 10:11 PM
Jul 2013

What politicians and the VA are unwilling to admit is the real reason behind the claims backlog. The hold up is NOT the OEF/OIF/OND veterans, but the Vietnam War veterans who are now hitting retirement age, many of whom see VA compensation and pension benefits as a means to financial support with little substantiated illness to support the claims. These veterans clog the processing system with multiple appeals and increase benefit requests, which tie up VBA personnel in the processing and adjudication merry-go-round. The priorities of the VA compensation and pension process are completely screwed up. Instead of fiddling with the multiple appeal older vets, for whom the veracity of the claimed condition is dicey anyway, they should be moving the newer OEF/OIF/OND vets' claims to the front of the line. From my experience, the bulk of these veterans are in greater need physically, and quite frankly their motivation is not to treat the VA C&P process like supplemental retirement income.

 

Hestia

(3,818 posts)
8. I have yet to have met a Vietnam Vet who didn't have some majors problems
Sat Jul 13, 2013, 01:12 PM
Jul 2013

most of them cancers and other problems from Agent Orange. So their problems aren't to be given the same priority as today's vets? Why, because they are old? Why, because you think they don't deserve it? They are the canary in the mine - how they are treated - shittily for years a la Agent Orange syndrome - so goes today's vets.

I have seen someone die from Agent Orange - horrid, horrible death. You just won't believe what it does to a body.

Also, a lot of Vietnam Vets were never treated for PTSD - didn't exist then remember? - and were homeless or employed in very low-scale wage jobs. A lot of them are still suffering today from PTSD. But screw 'em right, just kick them to the curb.

Basically you are saying that they should be kicked to the end of the line just because they ARE Vietnam Vets.

Shameful.

NoodleyAppendage

(4,619 posts)
10. I'm not saying that many Vietnam vets don't have problems...
Sun Jul 14, 2013, 01:11 AM
Jul 2013

...but I am saying that there is a higher proportion of veterans from this era for whatever reason who present for compensation and pension with multiple appeals for conditions that are not substantiated. The rate of malingering, typically for mental disorders, is higher in this population, which depending upon the peer-reviewed source is somewhere between 15-30%. The same cannot be said of the OEF/OIF/OND vets. It's just the facts. Don't shoot the messenger.

Frankly, if I had my way, I would allow a flat rate for any claimed condition without the need for examination (e.g., PTSD is worth $400/mo., loss of leg is worth $800/mo., etc.), which would provide immediate relief. But, I would then incentivize treatment by providing bonus money for entering into and maintaining treatment at a VA for the service-connected condition. This would allow for veterans to be rewarded for obtaining care for their conditions, rather than the current compensation and pension scheme which rewards maintaining a sick role. It's well known in the VA system and among veterans that if your PTSD improves, your monthly compensation and benefits will be reduced, as the amount of service-connection is tied to current functional impairment. Mental disorder improves with therapy...well, the VA just punished that, because now you get $300 less per month. Where's the incentive to get better when the system punishes treatment gains?

Sunlei

(22,651 posts)
6. some of the Vets had paper files three+ feet thick. Wish Congress would pass the funding to
Fri Jul 12, 2013, 10:21 PM
Jul 2013

finish computerizing all the records. 5 years on the new Admin. ordered upgrades and only 70% finished. Our Vets deserve better!

NoodleyAppendage

(4,619 posts)
11. What's worse is that they are just scanning the records as images with little-to-no OCR.
Sun Jul 14, 2013, 01:14 AM
Jul 2013

So, the push to computerize the records doesn't really help those that process the claims even though the records are now electronic. Typical bureaucratic mess.

Sunlei

(22,651 posts)
15. at least they can now sort pages online across the country. When Obama took office even the
Sun Jul 14, 2013, 05:51 AM
Jul 2013

DOI, BLM were still on paper a map system. The BLM guys would come out to their thousands of acres, 'management of Americans public lands- holding paper map copies. They didn't even have a tablet!

The Federal register was a paper book system, the search was like an old library micro strip system. Obama also directed the Americans medical records system upgrade to computers. He placed in huge incentives for Doctors. That system is just about done. Computers already have flaged billions (like 40? billion today) of taxpayer dollars of savings, with a more efficent system.

I think the military system had been old school methods for so long, it was harder to change modern than the public medical system.

My heart goes out to all our Vets and our oldest Vets. They are in retirement years and those should be good, decent relaxed years for every one of them.

DOD needs to stop!! handing out billions of no-bid contracts to their contractor buddies and finish the Vet system!

NoodleyAppendage

(4,619 posts)
16. Regarding your last sentence. The VA gave millions to a Lockheed Martin Co. called "QTC"
Sun Jul 14, 2013, 09:00 AM
Jul 2013

QTC evaluations, in turn, were so crappy that not many were used for adjudication of claims and resulted in further claim delays as the veteran's had to have additional evaluation with a VA provider. Not only this, but the Office of the Inspector General found that QTC was involved in large-scale billing fraud during an audit about 6 years ago. Despite this, the VA continued the contract with the Lockheed subsidiary.

J

Sunlei

(22,651 posts)
17. Lockheed employees a lot of Americans. That's good they caught fraud. That's billions saved.
Sun Jul 14, 2013, 09:11 AM
Jul 2013

Lockheed is a huge American company. I think we're on a positive path with the records upgrade the President ordered as soon as he took office. Wish they would move faster on the Vet records.

Waiting For Everyman

(9,385 posts)
12. Procrastination is policy at the VA, and has been since the VN war.
Sun Jul 14, 2013, 02:03 AM
Jul 2013

It's intentional, it discourages people from filing.

My survivors' claim in early 2008 took six months and caused me to lose my home (15 years into it). Then I was denied a mod wrongfully (proof of that came from the government review this year). For 100k in equity, I got a 2k check from the review. Still haven't received it though because it had to be reissued, as it was sent with my late husband's name on it along with mine. (Several copies of his death certificate were in the file.)

My husband's original disability claim took from 1984 to 1990 -- 6 years of claims. At the end of that process he was designated 100% permanent service connected and was paraplegic the last 5 years of his life (that's to say it wasn't a "tough call" at all, his disability was obvious and well-documented). Before 1990 though, it was deny, deny, deny, I don't even remember how many times -- a lot.

What's interesting about the survivors' claim is that all the documents needed for it are already held by the VA, and yet, you can't pre-fill out the paperwork to have it ready for when it becomes needed (when the spouse dies). All that should've been needed to add to the existing file was the death certificate, which was signed by his VA doctor, and sent in immediately. So, what took six months? And that was expedited.

 

happyslug

(14,779 posts)
14. Vietnam? how abut WWII? The Civil War??
Sun Jul 14, 2013, 04:51 AM
Jul 2013

My Father was a combat injured vet. He was hit by artillery and while he retained some use of his dominate arm, he would lose control o it every so often (My sister told be about the time she was 3 or four and sitting on his lap, and that happened and she rolled to the floor, no injury show just rolled down his leg as he was sitting). She also told me that every so often her or my older brother would touch him on his left side and he would end up in pain (I was younger and by then younger kids we followed what the older kids did and never touched hm on the left).

Anyway in the 1950s he went to the VA so they could double check his injury. Every time he made a comment that his left arm caused him pain, the doctor reviewing him turned off the tape recorder. The tape recorder was turned on when the Doctor asked him about having no pain in the left arm. It was quite clear what the Doctor wanted, my father to say he had no pain. Most times my father had no pain, but it would appear and he would lose control over that left arm. The Doctor did NOT want to record that, for it was clear the Doctor was under orders to find people to be ruled NOT DISABLED.

Similar reports are recorded from WWI vets and Civil War Vets (Through none of the reports site tape recordings). The Government has always looked at veterans as a cost that they have to cut back on, and if that means kicking the disabled off the pension roles they are more then happy to do so. About 20 years ago the local Pittsburgh Paper carried the story of a Civil war washer woman (A position in the US Army that existed till the late 1880s, one washerwoman to every 20 men, a ratio that went back to at least the Crusades, when it was "ancient" practice even then). Like most washer woman she was married to the Platoon Sergeant (Most platoons, prior to WWI had 20 men in them, during WWI this increased today the typical platoon had about 40-50 men in it). Anyway she had a pension, for she had been hit by a musket ball during the Civil War. The Article mentioned the fight she had to fight to get and keep her pension (and that in 1912 she committed suicide due to the pain from the injury, with out mentioning that is the first year you needed a doctor's prescription to buy narcotics, prior to that morphine, heroin and other drugs could be purchased by anyone).

I bring her up, for she had a tough time keeping her pension for many of the same reasons people complain about now, Congress tells the VA to cut costs and does NOT really what to hear how that can be done. That same rationale applied to my Father case, Congress told the VA to cut costs and did not want to hear how it was done at the same time they do not want to hear of veterans complaining. This puts the VA in the middle and like most people in the middle they try to satisfy both sides and ends up doing neither. This is the main cause of the backlog, the VA does NOT want to approve people who do NOT meet the requirements set by Congress, almost more then it wants to give pensions to those that do meet those requirements.

Just a comment, that denying disabled vets benefits can be traced back to the Civil War not just Vietnam. This goes back to which way to err, it is impossible to be perfect, thus the real issue is which way to err, err on the side of giving benefits to people who do NOT deserve them (so you have a system that makes sure people who need them get them as soon as possible) , or err on denying benefits to people who need them (this is the cost to make sure those who do NOT deserve the benefits never get them)? Which way do you want to err? A lot of people will NOT accept this concept of err and want perfection, you have to inform them perfection is impossible, but a lot of people will not want to accept that well known unpleasant fact. This refusal to accept these unpleasant fact is the cause of the dely in VA applications. The VA refuses to err on the side of giving benefits but can NOT admit to that fact. Congress wants the VA to be pefect, even through Congress knows that is impossible, but by wanting the VA to be perfect Congress can avoid the issue of which side does it want the VA to error on. Deciding on which side to err on is a politcal decsion, for people will object to what ever side Congress decides on. Either Congress is wasting money OR denying benefits to those that deserve the benefits. Since Congress does not want to take the heat, Congress demands perfection even when Congress knows that is impossible. Thus the VA must do what is impossible, NOT err on the side of giving benfits to those that do not deserve it, but also not err on denying benefits to those that deserve such benefits. Congress can change this, but will not and thus we are stuck with this delay.




Response to GeorgeGist (Original post)

Latest Discussions»Latest Breaking News»Sen. Murphy releases data...