Human workers can listen to Google Assistant recordings
Source: Washinton Post
SAN FRANCISCO — Google contractors regularly listen to and review some recordings of what people say to artificial-intelligence system Google Assistant, via their phone or through smart speakers such as the Google Home.
The company acknowledged that humans can access those recordings after some of its Dutch language audio snippets were leaked. Google product manager David Monsees acknowledged the leak in a blog post Thursday, and said the company is investigating the breach.
(snip) More than 1,000 recordings were obtained by Belgian broadcaster VRT NWS, which noted in a story that some contained sensitive personal conversations — as well as information that identified the person speaking. Google says no user account information is associated with the recordings, and reviewers are instructed not to transcribe background conversations.
But VRT reporters could hear spoken home addresses in some of the recordings, and were able to track down the speakers. Some of these conversations were not directed at Assistant and happened either as background noise or as a mistaken recording when Assistant thought it was being spoken to, but wasn’t.
Read more: https://www.washingtonpost.com/business/technology/human-workers-can-listen-to-google-assistant-recordings/2019/07/11/b1977b40-a41b-11e9-a767-d7ab84aef3e9_story.html
Android provides Google root access to a phone's microphones. It can not be turned off.
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