Trojan, part2?

[madamesilverspurs]

Last edited Wed Aug 30, 2017, 08:09 PM - Edit history (1)

Here we go again, second time today.

First time: https://www.democraticunderground.com/10029533611

Second time:

Tried the same steps that cleared everything the first time; not working this time.

Like with the first event, I can still open everything in a new window. But I really don't like having that thing lingering in my computer.

Any ideas??

Posted in GD for visibility in case others are being similarly afflicted.


.

UPDATE: Did a reboot, thing remained. Did repeated attempts with control-alt-delete and task manager to shut down browser -- it worked on the 6th attempt. This is getting tedious, ain't it?!
Thanks again, folks!

.

[chowder66]

1. Get free anti-virus software.

Avast or Avira. I use Avira and it works very well.

http://download.cnet.com/Avira-Free-Antivirus/3000-2239_4-10322935.html

[Eko]

2. ctrl alt del and end task for browser doesnt work?

[madamesilverspurs]

5. It didn't at first.

Adding a note to my original query to explain that . . .

Sheesh.

[Eko]

6. Which version of windows are you using?

You have a virus, let me know as soon as possible.

[madamesilverspurs]

7. 10

[Eko]

8. in the search bar bottom left

type "windows defender" and then click on it. Update and then run it if you can, if not just run it for a full scan, it will take a while, then update it after and run again.

[madamesilverspurs]

9. Checked it...

It says it updated today.

Danged if I know!

[Eko]

10. So run it.

full scan.

[madamesilverspurs]

11. Is running.

Still has almost an hour to go.

[Eko]

12. Cool,

I assume you are using explorer for your browser? Firefox works pretty well and you can get adblock plus to stop a lot of the pop ups that you dont want, sometimes you have to unblock it for sites you want though. Its easy to use and that plus windows defender have worked well for me for years now to stop any viruses. It looks like you can use adblock plus for windows edge also if that is what you are using.

[madamesilverspurs]

13. It finished running while I was napping.

Says it found no threats.

Oy.

[Eko]

14. then no virus.

that's good. Use a pop up blocker. Any other problems and Ill be glad to help.

[madamesilverspurs]

15. Thank you,

much appreciated!

[chowder66]

3. Avira also does adware removal. fyi

[chowder66]

4. If your page is frozen force your computer to shut off. Wait a minute and reboot.

Then download the Anti-Virus app and run it. You can set a schedule to run it after hours every day or weekly or whenever.

[Ninsianna]

16. Try downloading Avast, it has a boot time scan that might be a good thing to run too.

Just to make sure.