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LakeArenal

(28,845 posts)
Fri May 5, 2017, 01:12 PM May 2017

Family Kicked Off Delta Flight,

Threatened With Jail, for Refusing to Give Up Child's Seat

A California family says they were kicked off a flight — and threatened with jail for the adults and "foster care" for the children — for refusing to give up a seat for their 2-year-old son, despite having paid for it, in the latest controversy for a major airline that was caught on video.....
An airline employee is then heard telling him, "So this is a federal offense. You and your wife could be in jail and your kids will be in foster care."

"We're going to be in jail and my kids are going to be what?" Schear interrupted.

The Schears said they were then forced to find their own hotel, transportation and purchase new tickets for a flight the next day — all after midnight.


http://www.msn.com/en-us/news/us/family-kicked-off-delta-flight-threatened-with-jail-for-refusing-to-give-up-childs-seat/ar-BBAKU7c?li=BBnb7Kz

I didn't know flight attendants were allowed to give legal advise as well.

10 replies = new reply since forum marked as read
Highlight: NoneDon't highlight anything 5 newestHighlight 5 most recent replies
Family Kicked Off Delta Flight, (Original Post) LakeArenal May 2017 OP
Didn't we just have a flame war about this yesterday? Coventina May 2017 #1
Delta's apology.. Cha May 2017 #10
Wasn't around yesterday and searched the topic before I posted. LakeArenal May 2017 #2
UPdate with Delta's Apology.. Cha May 2017 #9
Saw this video, the guy was in the wrong, and Delta was in the right. The ticket frankieallen May 2017 #3
Delta apologized and said that the flight attendant was wrong. madaboutharry May 2017 #4
Yes, for the foster care comment probably frankieallen May 2017 #5
For removing them from the flight. madaboutharry May 2017 #6
Delta's apology.. Cha May 2017 #8
Trump's America Yo_Mama_Been_Loggin May 2017 #7

Coventina

(27,172 posts)
1. Didn't we just have a flame war about this yesterday?
Fri May 5, 2017, 01:16 PM
May 2017

Refusing to obey the orders of Flight Attendants is against federal law. So, they were technically accurate. If the husband and wife were both in jail, the kids would go to foster care until their legal guardian was identified.

Cha

(297,665 posts)
10. Delta's apology..
Sat May 6, 2017, 02:01 AM
May 2017
"We are sorry for the unfortunate experience our customers had with Delta, and we've reached out to them to refund their travel and provide additional compensation. Delta's goal is to always work with customers in an attempt to find solutions to their travel issues. That did not happen in this case and we apologize."

http://www.npr.org/sections/thetwo-way/2017/05/05/527071539/delta-apologizes-to-family-that-was-kicked-off-a-plane-over-a-toddlers-seat?utm_source=twitter.com&utm_medium=social&utm_campaign=npr&utm_term=nprnews&utm_content=20170505

Cha

(297,665 posts)
9. UPdate with Delta's Apology..
Sat May 6, 2017, 02:00 AM
May 2017
"We are sorry for the unfortunate experience our customers had with Delta, and we've reached out to them to refund their travel and provide additional compensation. Delta's goal is to always work with customers in an attempt to find solutions to their travel issues. That did not happen in this case and we apologize."

http://www.npr.org/sections/thetwo-way/2017/05/05/527071539/delta-apologizes-to-family-that-was-kicked-off-a-plane-over-a-toddlers-seat?utm_source=twitter.com&utm_medium=social&utm_campaign=npr&utm_term=nprnews&utm_content=20170505
 

frankieallen

(583 posts)
3. Saw this video, the guy was in the wrong, and Delta was in the right. The ticket
Fri May 5, 2017, 01:20 PM
May 2017

Was not purchased for the 2 year old, it was purchased for an older kid they had sent on an earlier flight. When the kid didn't check in, delta resold the seat, as is there right to do. Tickets are not transferable, especially when you don't inform the airline.

madaboutharry

(40,220 posts)
6. For removing them from the flight.
Fri May 5, 2017, 01:44 PM
May 2017

Delta apologized and issued a statement that the family should not have been removed from the flight. Delta also stated that the flight attendant misrepresented Delta policy. Delta has so far reimbursed them the additional expenses and are still in contact with the family.

Cha

(297,665 posts)
8. Delta's apology..
Sat May 6, 2017, 01:58 AM
May 2017
"We are sorry for the unfortunate experience our customers had with Delta, and we've reached out to them to refund their travel and provide additional compensation. Delta's goal is to always work with customers in an attempt to find solutions to their travel issues. That did not happen in this case and we apologize."

http://www.npr.org/sections/thetwo-way/2017/05/05/527071539/delta-apologizes-to-family-that-was-kicked-off-a-plane-over-a-toddlers-seat?utm_source=twitter.com&utm_medium=social&utm_campaign=npr&utm_term=nprnews&utm_content=20170505
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