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dixiegrrrrl

(60,010 posts)
Sun Feb 14, 2016, 02:55 PM Feb 2016

NOW we find out why Green Tree was turned over to Ditech.......mortgage fraud.!!!!!

First things first..
Those of you who have had mortgages serviced by Green Tree probably know that the previous servicer of your mortgage was a bank.
But the banks got out of the servicing business when new laws were passed that reduced their ability to cheat mortgage customers.
Instead, the mortgage servicing rights were sold to NON bank companies, like Nationwide and Green Tree, because non-bank companies did not have to obey the then new banking laws.
And, sure enough, illegal mortgage practices continued.
So, eventually, new laws, thanks to Elizabeth Warren, were passed for non-bank mortgage servicers.

Both Green Tree and Ditech are owned by the same company, Walter Investments, which is having a lousy year, going from 23.00 to 7.78 a share, since the Feds have been investigating them.
Both Ditech and Green Tree were collection agencies before getting into mortgage biz.

Last April, the verdict was handed down: Please note this is due to Elizabeth Warren via "her" creation of the CFPB..
(Consumer Financial Protection Bureau)




Green Tree must Refund Consumers $48M For Array Of Deceptive Practices

The mortgage servicer failed to honor modifications for loans transferred from other servicers, demanded payments before providing loss mitigation options, delayed decisions on short sales, and harassed and threatened overdue borrowers. Green Tree has agreed to pay $48 million in restitution to victims, and a $15 million civil money penalty for its illegal actions.

“Green Tree failed consumers who were struggling by prioritizing collecting payments over helping homeowners,” said CFPB Director Richard Cordray. “When homeowners in distress had their mortgages transferred to Green Tree, their previous foreclosure relief plans were not maintained. We are holding Green Tree accountable for its unlawful conduct.”

Specifically, the Bureau and the FTC allege that from 2010 to 2014, the company:

Demanded payments before providing loss mitigation options: Delinquent consumers who called Green Tree were automatically routed to a debt collector. The CFPB and FTC allege that consumers who wanted to speak with a customer service representative or loss mitigation specialist rather than a collector found that there was no way to do so and were sometimes told that they had to make a loan payment before they could be considered for a loan modification. In reality, consumers did not need to make payments on their loans before they could be considered for a loan modification. For example, the Home Affordable Modification Program (“HAMP”), which Green Tree participated in, does not allow participating servicers to require consumers to make payments before considering them for a loan modification.

Failed to honor in-process modifications: Because Green Tree was rapidly expanding its mortgage servicing business, it often acquired customers who already had an agreement with their previous servicer to modify their loans. The complaint alleges that Green Tree, in many instances, failed to honor these agreements and insisted that consumers pay their old higher mortgage payment.

Delayed short sales: Green Tree’s short sale department was frequently unreachable and unresponsive. The complaint alleges that in numerous instances, Green Tree took two to six months to respond to consumer requests for short sales. This could have cost consumers potential buyers, and it may also have cost them other loss mitigation alternatives while their short sale requests were pending.

Harassed and threatened overdue borrowers: The CFPB and FTC allege that if a consumer was two weeks or more past due, Green Tree consumers could receive seven to 20 phone calls a day. Some Green Tree representatives also told consumers that nonpayment of their mortgage loan could result in arrest or imprisonment. Or, representatives threatened seizure or garnishment of the consumer’s wages when Green Tree had no intention to take such actions. Such threats are illegal.

Used deceptive tactics to charge consumers convenience fees: The Bureau and the FTC allege that Green Tree deceived consumers to get them to pay $12 for its pay-by-phone service, called Speedpay. Green Tree representatives would pressure consumers to use the service by telling consumers that Speedpay was the only available payment method to ensure the payment would be received on time. In fact, Green Tree accepted other payment methods that do not involve a fee, such as checks and ACH payments, which consumers could have used to make a timely payment.

This enforcement action covers Green Tree’s illegal practices prior to the January 2014 effective date of the CFPB’s new mortgage servicing rules.
http://www.consumerfinance.gov/newsroom/cfpb-and-federal-trade-commission-take-action-against-green-tree-servicing-for-mistreating-borrowers-trying-to-save-their-homes/
19 replies = new reply since forum marked as read
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NOW we find out why Green Tree was turned over to Ditech.......mortgage fraud.!!!!! (Original Post) dixiegrrrrl Feb 2016 OP
My mortage was moved from countrywide, to bank of america, to green tree. HATED green tree Liberal_in_LA Feb 2016 #1
Same here, exactly. dixiegrrrrl Feb 2016 #4
These People have always been one step away from Prison. Wellstone ruled Feb 2016 #6
Except, didja notice. NO one goes to prison, they just get fined. n/t dixiegrrrrl Feb 2016 #9
I have my payments set on autopay through my credit union. cui bono Feb 2016 #11
On the paper bill, there is a checkbox for "add $ to principal" dixiegrrrrl Feb 2016 #12
That's a good idea about the attorney. cui bono Feb 2016 #13
My experience w green tree: Liberal_in_LA Feb 2016 #16
Mine was, too, but I was foreclosed Autumn Colors Feb 2016 #7
Sleazy dirtbag company! Liberal_in_LA Feb 2016 #2
The civil penalty is far too small... VMA131Marine Feb 2016 #3
Thanks for the post. Sen. Warren is my hero!! MasonDreams Feb 2016 #5
We payed to refinance with a community ban after our loan was sold to those thieves. we can do it Feb 2016 #8
K&R + Geithner Gets JP Morgan Credit Line to Invest With Warburg Pincus (Bloomberg) bobthedrummer Feb 2016 #10
How many millions got tossed out of their homes illegally? Octafish Feb 2016 #14
The worse part is, in some states, like mine, you can lose your mortgage and not know it! dixiegrrrrl Feb 2016 #15
I remember when the US Government protected the People from predators. Octafish Feb 2016 #17
Mine was moved from Ditech to Green Tree Major Nikon Feb 2016 #18
K&R n.t myrna minx Feb 2016 #19
 

Liberal_in_LA

(44,397 posts)
1. My mortage was moved from countrywide, to bank of america, to green tree. HATED green tree
Sun Feb 14, 2016, 03:17 PM
Feb 2016

Glad they are being spanked!

dixiegrrrrl

(60,010 posts)
4. Same here, exactly.
Sun Feb 14, 2016, 03:24 PM
Feb 2016

But it does not cheer me up to know that Ditech is the same kind of company.
Hoping that Walter Investments has learned a lesson and will stop with the shady practices.

I have an extra payment coupon, which i use to make my payment a few days before THEIR payment bill lands in my mailbox.
I am paranoid that they are trying to force a late payment scenario, because they have moved the arrival of their bill to later and later in the month, reducing the time my payment gets to them by the 1st.

 

Wellstone ruled

(34,661 posts)
6. These People have always been one step away from Prison.
Sun Feb 14, 2016, 04:07 PM
Feb 2016

Remember doing a stint with Green Tree in collections unit,thank fully just part time and it was brutal what their Corporate Policy was towards debtors. Use any and all threats or intimidation,cause you got a percentage of the collectible account.

cui bono

(19,926 posts)
11. I have my payments set on autopay through my credit union.
Sun Feb 14, 2016, 05:12 PM
Feb 2016

They pay it the first of every month and I don't have to worry about if I have a paper bill or not. You can set it up online with any bank I think, if you're not comfortable doing it online you can probably go into a branch and set it up that way as well.

My loan went from Citibank to GreenTree to Ditech and I round up the payment I send to the nearest 100 and I noticed that when my loan went to GreenTree they didn't automatically apply the extra amount to the principal. They kept it in an "unapplied payment" column. To make more in interest no doubt. I called and the guy said you have to ask them to apply it to the principal otherwise it will only apply when it is the amount of a full payment. I told him I'm asking now and yet it still doesn't do it automatically, you have to call in every month.

.

dixiegrrrrl

(60,010 posts)
12. On the paper bill, there is a checkbox for "add $ to principal"
Sun Feb 14, 2016, 05:21 PM
Feb 2016

Because we had saved up a ton of money, I could put 20% down on the mortgage, and thus got no hassle when I firmly demanded NO escrow
and NO pre-payment penalty.
Then I added 30 to 50 more each month to the principal for the first 5 years.
that worked out kinda neat, because when Green Tree got the mortgage from Countrywide=bank of America= green Tree, they credited us with 15 years to go instead of 20, so we saved 5 years of interest right away.
Dunno why they did that way, but I am happy to take it.

It is hell when you have to spend every month of every year eyeballing your servicer to catch any "mistakes" they make in their favor.

I do know that when we pay off the mortgage, I am having a real estate attorney handle the paperwork for me. Just to be safe.

cui bono

(19,926 posts)
13. That's a good idea about the attorney.
Sun Feb 14, 2016, 05:49 PM
Feb 2016

I wonder why they did that with your loan?

Every since Ditech got mine they keep sending me so much junk mail trying to get me to refi for a lower monthly payment but when you add up what you'll pay in the long run it's thousands more. I wish they would stop wasting paper.

.

 

Liberal_in_LA

(44,397 posts)
16. My experience w green tree:
Sun Feb 14, 2016, 06:59 PM
Feb 2016

I checked my bank account and saw that check handed cleared

I called green tree. They said check hadnt arrived

We, green tree rep and myself, came up w the following plan. Stop payment on lost check and electronically pay that day. I did so

A few days later their collection dept began calling me regarding the stop payment check. Even though my monthly bill had been paid, they considered the first check to be theirs also. Threatening letters arrived. The bill collector would listen tomy story and then say "so how are you going to handle this"


It took days and many phone calls to get it straightened out.





 

Autumn Colors

(2,379 posts)
7. Mine was, too, but I was foreclosed
Sun Feb 14, 2016, 04:16 PM
Feb 2016

It only went from BoA to Green Tree while the foreclosure suit was dragging along ... and they actually changed the foreclosing party on the lawsuit.

I was really surprised, though, to get the 1099-A (Acquired or Abandoned Property) from DiTech this week when the foreclosure -- which happened in February 2015 (a year ago) -- was completed and the judgment filed with Green Tree as the foreclosing party.

I got this 1099 from DiTech and just went, "Huh?"

Thanks for enlightening me. If anything, I'm glad this whole ordeal is over.

MasonDreams

(756 posts)
5. Thanks for the post. Sen. Warren is my hero!!
Sun Feb 14, 2016, 03:30 PM
Feb 2016

The words green tree should never be associated with the imaginary money world anyway. Those words are the only hope for global climate stability. Green is good not greed.

we can do it

(12,189 posts)
8. We payed to refinance with a community ban after our loan was sold to those thieves.
Sun Feb 14, 2016, 04:20 PM
Feb 2016

We went with Flagstar because we were told they did not sell servicing. 6 months later we got tossed to Green Tree because we were AHEAD on our mortgage.

dixiegrrrrl

(60,010 posts)
15. The worse part is, in some states, like mine, you can lose your mortgage and not know it!
Sun Feb 14, 2016, 06:21 PM
Feb 2016

I live in one of those "non-judicial" states, where a bank/servicer can just show up in court and have a judge sign off on a foreclosure.
The owner is supposed to be notified but too many stories have come out that it did not happen
the paperwork is supposed to be legal, but all the robosigning and other document forgeries have shown this was often not the case.

The poor suckers who thought they were being considered for a loan modification were always told to stop paying their mortgage, while the process took place, and so they did, then the bank/servicer led them on a 90 day goose chase, saying the paperwork they filled out was lost, dragging out the approval process, while another dept of the same bank filed foreclosure papers.

I would never ever ever get a refi from my servicer.

Octafish

(55,745 posts)
17. I remember when the US Government protected the People from predators.
Sun Feb 14, 2016, 07:24 PM
Feb 2016

Now the predators are free to do whatever they want. That makes the suspicious side of my nature wonder that someone, somewhere is getting paid.



Alfred McCoy explained why on Democracy Now, way back on May 1, 2009:



Historian Alfred McCoy: Obama Reluctance on Bush Prosecutions Affirms Culture of Impunity

EXCERPT...

AMY GOODMAN: Well, talk about President Obama’s approach, on the one hand, releasing the torture memos — and I’d like you to respond to specifically what’s in those torture memos —

ALFRED McCOY: Sure.

AMY GOODMAN: — but then saying he will not be holding the interrogators responsible, people involved with it; we have to move forward, not move back.

ALFRED McCOY: Right. That’s exactly how you get impunity. That’s what’s happened every single time in the past. For example, in 1970, the House and Senate of the United States discovered that the Phoenix Program had been engaged in systematic torture, that they had killed through extraditial executions 46,000 South Vietnamese. That’s about the same number of American combat deaths in South Vietnam. Nothing was done. There was no punishment, and the policy of torture continued.

In 1994, for example, the US ratified the Convention Against Torture. There was no investigation of past practice. So, when that ratification went through, it was done in a way that in fact legalized psychological torture, because when we ratified that convention, we also, if you will, passed a reservation, which then got codified into US federal law, Section 2340 of the US Federal Code. In that code, we said that psychological torture, which is actually the main form of torture practiced by the United States since the 1950s, is basically not torture.

And we defined, very cleverly, under that code, what psychological torture is. We simply said it’s four things. It’s extreme physical pain, forced injection of drugs, threats against another, or doing that to a third party. OK? That’s all that psychological torture is. In other words, everything in those torture memos, all those techniques of belly slaps, face slaps, face grabbing, waterboarding, is, under US law, supposedly not torture, because when we — President Clinton ratified the UN Convention Against Torture, he didn’t look into the past, he didn’t discover what the nature of American torture was. And so, we’re now at a moment where if we don’t prosecute or don’t punish or don’t seriously investigate, that this will be repeated again.

Another thing that emerges from the memos is, in fact, that the Bush Justice Department is very well aware. If you read the May 2005 memo by the head of the Office of Legal Counsel, Steven Bradbury, he says, “Look, I can’t assure you that waterboarding is not torture. You know, the courts may find that it is torture. But don’t worry about it. Because you know what? The courts aren’t going to rule on this.” So in other words, don’t worry about the law, because the law doesn’t apply to you. The law will not be brought to bear. And that’s the problem of President Obama’s procedure. The men were assured that they could torture, because it wouldn’t come before the courts.

There’s another problem with those memos, as well. Those memos argue again and again that the most extreme of all the authorized CIA techniques, waterboarding, is not torture, because it does not violate that same Section 2340 of US Federal Code. But it does. Waterboarding is the most cruel, the most extremely cruel form of torture known to man, very simply because of this — and people don’t understand, I think, waterboarding. Amy, if you and I were riding in a car, and we went off a bridge in January here in Wisconsin and crashed through the ice and went down to the bottom of the Ohio River, within three minutes you and I would be dead from drowning. If there were an infant in a car seat behind us, that infant could survive for twenty minutes under water. A weak, fragile three-month-old infant could survive twenty minutes under water, be plucked by the rescue crew from the waters and suffer no brain damage, be perfectly fine. Alright? How can this happen? It’s the mammalian diving reflex. The human being is so afraid of death by drowning that we are hardwired into our biology, into our…

JUAN GONZALEZ: I want to —

ALFRED McCOY: — brains with this bizarre mammalian diving reflex. So, therefore, waterboarding, which induces this primal fear of death by drowning, is the most painful form of torture you can concoct. That’s why it’s existed for 500 years.

CONTINUED...

http://www.democracynow.org/2009/5/1/torture_expert_alfred_mccoy_obama_reluctance



For whatever reason, President Obama has allowed Baby Doc Bush, Sneering Dick Cheney, and their fellow traitors get away with war crimes and who knows what else. McCoy's warned us that it's business-as-usual for Empire and it will happen again -- unless it's punished and those responsible held accountable.

Major Nikon

(36,827 posts)
18. Mine was moved from Ditech to Green Tree
Sun Feb 14, 2016, 07:38 PM
Feb 2016

This was many years ago so I guess they have more recently been moving them back. Green Tree's customer service absolutely sucked, but fortunately I was due for a refinance anyway so I went with a local credit union.

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