Mr. Shraby wanted to check the account online at the bank site

[shraby]

we use and since they recently changed how logins are done for new customers, of course his didn't work right anymore.
He called them and talked to several people and in between, they had that horrid music. He finally got it all straightened out, and told them "before you go, would you give the ones upstairs a message for me? They said sure!

He said "tell them to get rid of the circus music."
They said they'd be delighted to do just that.