T-Mobile Accused Of Making A Ton Of Cash From Bogus Charges On Phone Bills
T-Mobile is just the latest phone service to do this crap.
And T-Mobile stole customer money 2 ways:
by cramming unapproved charges on your bill ( they get a kickback for this)
and
by subtracting the cramming fee from your minutes if you are a pre-paid customer.Go to link to see what the phony charges look like on a T-Mobile bill.
The self-described Un-carrier has been accused in federal court of making hundreds of millions of dollars off of so-called premium text-messaging subscriptions that were often never requested by subscribers.
According to the complaint [PDF] filed by the Federal Trade Commission in a U.S. District Court in Seattle, T-Mobile allowed third parties to participate in whats known as bill cramming, the placing of often-questionable charges for premium services on a phone customers bill.
The FTC alleges that T-Mobile received anywhere from 35-40% of the total amount charged to consumers for subscriptions (mostly $9.99/month) for things like flirting tips, horoscope information or celebrity gossip.
Making matters worse, the government claims that T-Mobile sometimes continued to bill customers for these services even after being made aware that they were being operated by scammers.
http://consumerist.com/2014/07/01/t-mobile-accused-of-making-a-ton-of-cash-from-bogus-charges-on-phone-bills/