J.D. Power ranks iPhone No. 1 for customer satisfaction at all four U.S. carriers

[onehandle]

Yeah, but Androids come free with the purchase of a cheap suit.

http://www.jdpower.com/press-releases/2014-us-wireless-smartphone-satisfaction-study

[CBGLuthier]

1. I just don't think i could ever be SMUG enough to own one.

That, and I don't need some dead grandpa telling me what kind of apps are too naughty for me.

[IDemo]

2. My $14.99 Java-powered flip phone is satisfying enough for me n/t

[Iggo]

3. It works.

[NightWatcher]

4. I've had one since the 3 came out and have had 0 problems

My wife is about to go get another one today. She's used her 4 since it came out and is upgrading to the 5s.

[Godhumor]

5. Would still never buy one

Can't wait for Project Ara to hit.

[Xyzse]

6. Hmmm, any phone works.

I'm happy with my Android and my Windows Phone.

Heck, my Android is now 4 years old, I think. I got it around 2010 and it is working strong.

I got my windows phone from a Microsoft event, and that one is unlocked. It's been working great too.

Then again, I am not a fan of Samsung's design and layout. I have enjoyed my HTC.

[Ron Obvious]

7. Fanboyz

Fanboyz, once exposed or revealed, wind up harming their cause with each shrill, subsequent post.

[Egnever]

8. Silly

The difference is rankings between apple and samsung are insignificant. 3-5 points on a 1000 point scale.

[SevenSixtyTwo]

9. We've had our two 4s iPhones for two years.

Trying to decide if we want to give the Samsung a try for it's larger screen. The iPhone has been flawless.

[cherokeeprogressive]

10. No need to convince me...

I have nothing at all against the iFraud.

[MurrayDelph]

11. I keep my Android instead of an iPhone for one major reason

Being a belt-and-suspenders guy, I have a spare battery that I can hot-swap if I am out longer than one charge worth of time.

Now, how does one go about swapping a dead battery on an iPhone?



Oh, and I notice the iPhone beat my Samsung by 0.0047%. I think I can live with the difference.

[SevenSixtyTwo]

12. Battery life hasn't been a problem

with the iPhone for me. But you have to turn off stuff running in the background that you aren't using like Bluetooth and location services. I plug mine in the USB port in my car or truck when I'm driving to keep it charged. Otherwise it's good for a day of intermittent use and net surfing. You can also buy a snap on case that's also a large capacity external battery.
What did the iPhone beat the Samsung at? I don't see enough difference in the phones to push me one way or the other. I'd just like a bigger screen. The OS of both seems fine for my use. No brand loyalty or smug appeal with either.