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Related: Editorials & Other Articles, Issue Forums, Alliance Forums, Region ForumsBYOD? Leaving a Job Can Mean Losing Pictures of Grandma
In early October, Michael Irvin stood up to leave a New York City restaurant when he glanced at his iPhone and noticed it was powering off. When he turned it back on again, all of his informationemail programs, contacts, family photos, apps and music he had downloadedhad vanished. The phone looked "like it came straight from the factory," said Mr. Irvin, an independent health-care consultant. It wasn't a malfunction. The device had been wiped clean by AlphaCare of New York, the client he had been working for full-time since April. Mr. Irvin received an email from his AlphaCare address that day confirming the phone had been remotely erased.
As more companies allow and even encourage employees to use their own phones and tablets for work activities, often referred to as "bring your own device," or BYOD, an unexpected consequence has arisen for workers who have seen their devices wiped cleanremotely and with little or no advance warningduring or after employment by firms looking to secure their data. Twenty-one percent of companies perform remote wipes when an employee quits or is terminated, according to a July 2013 survey by data protection firm Acronis Inc.
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Phone wiping is just another example of the complications that emerge when the distinctions between our work and personal lives collapse. Employers increasingly expect workers to be available 24/7 but don't always provide company equipment to make that possible, leaving workers in a bind: Expose themselves to losing personal information when a phone is erased, or refuse to use a personal device and risk looking disengaged. The practice hangs in legal limbo at the moment, say employment lawyers and privacy advocates, thanks to the inability of legislation and case law to keep pace with innovation. The Society for Human Resource Management in November warned its members that phone wiping "will likely be tested through the courts in the days and months ahead."
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Many employers have a pro forma user agreement that pops up when employees connect to an email or network server via a personal device, he added. But even if these documents explicitly state that the company may perform remote wipes, workers often don't take the time to read it before clicking the "I agree" button.
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Since the BYOD trend started gaining momentum about two years ago, most large companies have adopted mobile device management systems to cover the expanding number of tech products that workers tote around.. The latest versions of the software allow IT staff to surgically remove work-related material from a smartphone or computer, a feature that is becoming a best practice in the field. Mr. Gordon of Littler Mendelson counsels clients to have a BYOD user agreement that tells employees what will happen to their phones if they separate from the company. "If the employer is deliberate about letting employees use their personal devices for work, they can eliminate the risk," he said. And employees, he added, should back up devices regularly to a cloud program or personal computer. That can still create data protection issues for employers, and companies should forbid workers from backing up corporate dataor at least have a policy saying that. "Whether or not people will follow that policy is hard to say," he said.
http://online.wsj.com/news/articles/SB10001424052702304027204579335033824665964
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onehandle
(51,122 posts)They can't wipe you unless you give them access to your device. I was offered access. I declined.
Well... anything can be hacked, but it would be illegal unless you agreed to it.
DisgustipatedinCA
(12,530 posts)On an MDM-enabled Exchange server, when you set up the account on the phone/tablet, that's when enforcement is added--anything from requiring a lock screen to being able to remotely wipe the device. My company is moving to that. My phone won't be.
onehandle
(51,122 posts)On my personal devices? 24/7? Screw that.
I access my corporate email via web browser on my iDevices.
DisgustipatedinCA
(12,530 posts)I do see the need for mobile device management, but in my particular case, I don't even get a monthly stipend for the phone, and at the price of privacy, I'm not interested. But we will be hearing more about this, including interesting privacy-related lawsuits that are sure to arise as a result of MDM arrangements.
question everything
(47,479 posts)Yet, people have no choice.
jsr
(7,712 posts)PowerToThePeople
(9,610 posts)It is the company's profits, it is their responsibility to supply the equipment needed to make those profits. Pretty simple idea imo.
TroglodyteScholar
(5,477 posts)My personal devices and my work devices have nothing to do with one another, and that's the way it should continue to be.
BYOD is just companies finding new ways to be fucking cheap. If you're an employer and you want me to work with a particular tool, you provide it. Simple indeed.
Warren Stupidity
(48,181 posts)If I use a personal device at work I don't install corporate apps on it. If I have to install corporate apps, I use their device not mine. However, in the iphone case, had the user backed up to icloud, for example, their actual "personal data", photographs music contacts etc. would be in their icloud account.
TrogL
(32,822 posts)hunter
(38,312 posts)Damn U.S. Americans are a docile people, and the depravity of employers never ceases to amaze me.
question everything
(47,479 posts)Years back, before iPad and iPhone, I would ask why individuals use company computers and phones for personal chores. The whole "Cyber Monday" is based on people going to work after Thanksgiving and using company computers to buy stuff.
But to demand that people use their own devices is really outrageous. What if I don't have Smartphone? Perfectly happy with my old Nokia Tracfone?
But if you need the job and you need the business - if you are self employed - there is nothing you can do.
I would have two phones, write one of them as a business expense.
It is not just that the companies erase personal data; it is the whole idea of an outsider getting into my personal phone..