Just WOW. I just had THE most pleasant experience with the Healthcare.gov 800-number.

[WilliamPitt]

I just had THE most pleasant experience with the Healthcare.gov 800-number. The website derped out on me halfway through the application process, so I called the number...and man, I had the nicest conversation I've had all week.

If the woman who helped me is any indication, the people staffing the phones are not only sublimely competent, but are genuinely stoked to help people get coverage. I was on the phone for maybe 25 minutes, answered all the questions, and BOOM: when my wife gets home tonight, we will decide on a plan, and that will be that.

...and oh, P.S., the Gold-level top-tier plan available is several hundred dollars cheaper than what we're paying now.

If you're doing the ACA thing, screw the goddam website until the very end of the process (when you have to actually pick a plan). The number is 800-318-2596. Use it. It is legitimately awesome.

[CitizenLeft]

1. great news

So glad there's a working alternative until all the bugs are fixed.

Really tired of all the daily bad PR on MSNBC/CNN, even if it's deserved. You'd think they want it to fail.

Oh, wait...

[rosesaylavee]

2. That mirrored my experience last week...

Very sweet, very patient, very competent people. And our health care COST will be half of what it was for roughly the same coverage by the SAME insurance agency. Am looking into a supplement to cover the deductible but we had that with the old insurance policy which had the same deductible.