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Related: Editorials & Other Articles, Issue Forums, Alliance Forums, Region ForumsGrrrr ...
I am so done with shopping (at least for this weekend)!
I ventured out to find a foot locker (BabyGirl 1SBM) is away at college and we wanted to ship her a care package in a container that can lock ... her room-mate ate a majority of the last package.
So I go to a store. I walk around looking for the thing ... no, sales clerks around (must have been a sales clerk convention in the back).
I can't find the foot locker, so a go to the check-out (stores ALWAYS have personnel at the cash registers ... and near the exits).
I wait in line, patiently, as the cashier chats up the customers.
I get to the cashier and ask if they carried foot lockers ... He, a guy in his early 20s, had no clue what I was talking about. I described it, calling it a "steamer trunk", a "big suit case", a "box that locks" (all to a clueless expression) and the guy behind me, laughingly, tried to help ... to no avail.
Me: "Could you call someone that might know?"
Young Mr. Clueless Clerk picked up the phone. "Do we carry 'foot lockers'? Uh huh. Uh huh. Uh huh. (turning to me) We do not carry 'foot lockers', but we have something like it." (Then, he looks past me to help the next customer)
I stand there for a moment and ask: "Okay ... Where do you keep them. I looked and couldn't find anything."
Young Mr. Clueless Clerk: "Over there." (Pointing to the far corner of the store ... and everything in between me and the far corner of the store.
Me: "Is there a department, or something? I just looked and couldn't find anything"
Young Mr. Clueless Clerk: "Over there. Just walk that way."
As I'm headed for the door (in the opposite direction from where Young Mr. Clueless Clerk had pointed): "Dude ... You are making me work way too hard to spend my money."
The guy behind me in line laughed.
Maybe next week or a different store!
sammytko
(2,480 posts)when she wants?
ScreamingMeemie
(68,918 posts)I sent my daughter the money to get herself a bike for riding around the local area. It's 3 years later; she still doesn't have a bike.
There is something special in putting together a care package for your kid that money cannot match. I send care package all the time. They just mean more.
bravenak
(34,648 posts)Lasher
(27,632 posts)Even an old beat up one of those is going for $70 or more. This one's better, cheaper, and about the same size.
bravenak
(34,648 posts)And it comes in different colors, too!
Lasher
(27,632 posts)That is its only advantage.
Frustratedlady
(16,254 posts)service and I keep saying I will only shop at Mom/Pop stores because of it.
Not too long ago, I was at a local hardware mega store and had found 4-5 small items all by myself (which can be a challenge, at times) and was in the checkout lane. The young man was on the phone arranging a date for later that evening. He checked me out without saying one word to me. I stood there waiting for him to bag up my items, but he was more intrigued with what his prospective date had to say. I waited and waited until he saw that I wasn't going to be moving anytime soon, reached over and pulled off a plastic bag, handed it to me and continued his conversation. So, I guess they are now moving to self-bagging, as well?
Employees of this type surely realize they are most responsible for customer loss, as they are usually the only employees that affect your shopping experience. By turning off customers, they are also endangering their jobs.
MineralMan
(146,324 posts)They have one for $38 that is specifically designed for dorm life. It has wheels, it locks, and it's available in colors.
http://www.walmart.com/ip/16451722?wmlspartner=wlpa&selectedSellerId=3&adid=22222222227000782775&wl0=&wl1=g&wl2=c&wl3=13693048510&wl4=&wl5=pla&wl6=34449352030&veh=sem
I couldn't find an equivalent at Target.
WorseBeforeBetter
(11,441 posts)Some of it is self-inflicted, but management needs to offer better training. And better staffing during any given shift. Pay sucks and turnover is high.
I was at a gas station vacuuming my car a while back and realized the hose was clogged. I walked into the store to point it out and the 20-something behind the counter said, "well, I'm not sure what you want me to do about it." An older gentleman and I looked at each other rather wide-eyed, chuckling. I stated in my "don't fuck with me" voice that I wanted my $2 back and walked out after her coworker jumped in and refunded my money. He was young, but not clueless.