The thing about telling the world JUST that "the website is not working"

[Laura PourMeADrink]

Is that it gets the thought out there to take hold without any measure to judge improvement.

As ugly as the numbers may be, based on error logs, it's a far better approach to say "30% of applications did not go through" or "25% of all users did not fully complete their account sign-up"

That way, you can come back in a week and say we got the 30 down to 25 and the 20 down to 10 to show progress.

It's just a simple lesson from the IT world. In the world of politics - the "it doesn't work" will just stay out there indefinitely and the other side will capitalize on it every day.