Bad News for the Rethuglicans: Review: HealthCare.gov a winner despite glitches
Any e-commerce veteran can tell you: If a start-up's business proposition is sound and it delivers what it promises, it survives early days when websites crash and chaos reigns. Then it thrives. We've seen it over and over, from America Online's mid-1990s outages to any of several crashes in Netflix shares when the company made pricing mistakes or Blockbuster made a run at its markets.
This brings us to Tuesday's launch of HealthCare.gov, the largest government-run insurance marketplace and centerpiece of the Affordable Care Act. The headlines are dominated by technical glitches likely to be gone by Thanksgiving. (More on that later). Two main questions will matter once they're fixed.
The most important is whether HealthCare.gov meets its fundamental task — creating a marketplace with an array of choices and competitive prices. The other is whether it explains insurance so people understand it — how to buy it, why they should, how the law's subsidies work, and helps them start grasping which policy works for them.
On those counts, HealthCare.gov is an out-of-the-box success.
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http://www.usatoday.com/story/money/business/2013/10/03/healthcaregov-website-review/2912987/
