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At 243 AM EST I get this message at healthcare.gov.... (Original Post) steve2470 Oct 2013 OP
I hope it's progress, Steve! CaliforniaPeggy Oct 2013 #1
I hope so too Peggy, all the best to you ! nt steve2470 Oct 2013 #2
I work in IT Cali_Democrat Oct 2013 #3
yes I'm hoping this is actually a GOOD sign that the PPACA is so popular that... steve2470 Oct 2013 #4
Yup. I'm sure it will be resolved Cali_Democrat Oct 2013 #6
Have a good morning ! steve2470 Oct 2013 #8
You nailed it. It doesn't matter how extensively something is tested sometimes..... wandy Oct 2013 #14
Let us know if the message changes. joshcryer Oct 2013 #5
I felt a bit guilty for trying to login so I shut down the page steve2470 Oct 2013 #7
Ahh, good to know. joshcryer Oct 2013 #9
yea I think the total is 16 states have their own exchange steve2470 Oct 2013 #11
Took me an hour FrodosPet Oct 2013 #10
I set my alarm for 1:30 am specifically to try to get on. No luck riderinthestorm Oct 2013 #12
sleep well ! nt steve2470 Oct 2013 #13
I tried around 5:00 am eastern yesterday, same thing Motown_Johnny Oct 2013 #15
 

Cali_Democrat

(30,439 posts)
3. I work in IT
Thu Oct 3, 2013, 02:51 AM
Oct 2013

This kind of thing is so incredibly common. There are so many working parts such as database servers and application servers. Performance issues happen all the time, especially when there's high traffic.

In fact, it's unusual when things go swimmingly well 100% of the time.

steve2470

(37,457 posts)
4. yes I'm hoping this is actually a GOOD sign that the PPACA is so popular that...
Thu Oct 3, 2013, 02:54 AM
Oct 2013

the website is still overwhelmed with traffic. I feel bad for the people who are having problems accessing the site, but I am confident HHS will remedy what they can in the coming days.

wandy

(3,539 posts)
14. You nailed it. It doesn't matter how extensively something is tested sometimes.....
Thu Oct 3, 2013, 06:19 AM
Oct 2013

you don't shake out all of the problems until people start using it. It makes the problem look worse than it is when on the GA date the whole world wants to use it, RIGHT NOW!
In the case of the ACA Apps, we should probably consider that a good thing.
One thing for sure, whoever is the overall QA rep on this will not be getting a lot of sleep in the near future.
Trust me on that one.

steve2470

(37,457 posts)
7. I felt a bit guilty for trying to login so I shut down the page
Thu Oct 3, 2013, 02:57 AM
Oct 2013

I've already done my application, so I have to be patient and simply wait for my state's options. It's not fair of me to add to the overburden, despite my curiosity. I was just amazed that in the middle of the night the demand is STILL that high. Just blows my mind.

joshcryer

(62,276 posts)
9. Ahh, good to know.
Thu Oct 3, 2013, 03:01 AM
Oct 2013


I think you're right.

What people don't understand is that for the more than two dozen states without personal sites the Healthcare.gov site is the primary site where it gets done (for Colorado or California, you're redirected to other websites; Colorado just got its working, after nearly two days). So Healthcare.gov is basically having to deal with many states at once.

steve2470

(37,457 posts)
11. yea I think the total is 16 states have their own exchange
Thu Oct 3, 2013, 03:09 AM
Oct 2013

That means 34 states do not have their own exchange. I'm not surprised the main website is so overwhelmed. I'm betting there are DDOS attacks going on, as well.

FrodosPet

(5,169 posts)
10. Took me an hour
Thu Oct 3, 2013, 03:05 AM
Oct 2013

And then I ended up on a blank white screen on the page my profile is supposed to be on.

Oh well, the insurance won't start until January anyhow, I think I will chill a month or so.

 

riderinthestorm

(23,272 posts)
12. I set my alarm for 1:30 am specifically to try to get on. No luck
Thu Oct 3, 2013, 03:10 AM
Oct 2013

Been trying for 30 minutes at the Illinois website (getcoveredIllinois.org).

I get the same message as you for about 5 minutes and then another message comes up telling me the site is completely down.

I agree that I think this is a good sign if its still super busy so late into the night. I think I'm heading back to bed though.

 

Motown_Johnny

(22,308 posts)
15. I tried around 5:00 am eastern yesterday, same thing
Thu Oct 3, 2013, 06:51 AM
Oct 2013

Been trying on and off for 2 days now. I get in a loop where it lets me enter my username and password and then sends me to that page, then some time later back to the login page.. over and over.

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