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Roland99

(53,342 posts)
Tue Oct 1, 2013, 02:41 PM Oct 2013

Alright, who the heck designed the healthcare.gov site?

Looks nice but it's functionally impaired

Keeps telling me I've entered the same answer for multiple security questions.

Trying other browsers (IE and Chrome), the security question drop downs are EMPTY (they were empty at first in Firefox, too, had to reload a few times before they showed up)

Not quite fully cooked...anxious to see what's on the other side.

19 replies = new reply since forum marked as read
Highlight: NoneDon't highlight anything 5 newestHighlight 5 most recent replies
Alright, who the heck designed the healthcare.gov site? (Original Post) Roland99 Oct 2013 OP
It's not accepting my login information anymore. ScreamingMeemie Oct 2013 #1
The system is overloaded - more than 2 million New Yorkers tried to sign up before 9AM! hedgehog Oct 2013 #2
Do you guys have cookies blocked? Ms. Toad Oct 2013 #3
Not really a matter of being overloaded Roland99 Oct 2013 #5
Not calling to a different domain name for those questions? Ms. Toad Oct 2013 #7
Those are usually pulled from a data source I suppose Roland99 Oct 2013 #8
October is beta testing month... n/t PoliticAverse Oct 2013 #4
I haven't tried but saw this blow by blow on Kos. gvstn Oct 2013 #6
Does anyone know if we're all seeing the exact same process, hedgehog Oct 2013 #9
you need to choose different security questions on the left hand side.. srican69 Oct 2013 #10
I would *IF* I could see the questions! That's the whole point Roland99 Oct 2013 #11
that happened to me too .. cancel out and log back in ...and you will see it. srican69 Oct 2013 #12
This has happened to me twice.... llmart Oct 2013 #16
I found firefox works best and Chrome is the worst .. IE is in the middle srican69 Oct 2013 #13
Tried that first Roland99 Oct 2013 #14
I got up at 4 am and got everything done ... my file is under review currently. srican69 Oct 2013 #15
yep, 3 AM or 11 pm or so is the trick right now nt steve2470 Oct 2013 #17
When I get up in the morning, it will be early back in the States Roland99 Oct 2013 #18
Give it a few days then try back. It's Day One and a ton of people are on the site NightWatcher Oct 2013 #19

Ms. Toad

(34,074 posts)
3. Do you guys have cookies blocked?
Tue Oct 1, 2013, 02:44 PM
Oct 2013

Mine are always blocked by default, and that creates a lot of really unpredictable results.

Of course, it could just be that the servers are overwhelmed...

Roland99

(53,342 posts)
5. Not really a matter of being overloaded
Tue Oct 1, 2013, 02:47 PM
Oct 2013

Unless an included .js file isn't being loaded properly but it's very consistent on just the security questions.

Seems programmatic in nature. Performance is good otherwise. No style sheets are failing to load.

Ms. Toad

(34,074 posts)
7. Not calling to a different domain name for those questions?
Tue Oct 1, 2013, 02:57 PM
Oct 2013

I have problems with a lot of login scripts which silently send me to a different URL - where I have cookies blocked since it allowing session cookies for healthcare.gov wouldn't allow them wherever else they might have sent me.

Security questions might be in that same realm - something they wanted to store in a not obviously related location.

Roland99

(53,342 posts)
8. Those are usually pulled from a data source I suppose
Tue Oct 1, 2013, 02:58 PM
Oct 2013

that could be the source of the issue then.


Oh well...I'll try in the morning.

I'm in the U.K. on business for a few weeks so it'll be the middle of the night in the States...might stand a better chance.

hedgehog

(36,286 posts)
9. Does anyone know if we're all seeing the exact same process,
Tue Oct 1, 2013, 03:31 PM
Oct 2013

or if each state has its own sign-up screen?

srican69

(1,426 posts)
10. you need to choose different security questions on the left hand side..
Tue Oct 1, 2013, 03:36 PM
Oct 2013

you favorite cuisine, you childhood toy etc for each of the three choices

Roland99

(53,342 posts)
11. I would *IF* I could see the questions! That's the whole point
Tue Oct 1, 2013, 04:06 PM
Oct 2013

the dropdowns are EMPTY. I don't see the text of questions. Nothing drops down.



The one time I did managed to get questions to show I had unique options chosen and unique answers in all three.

llmart

(15,540 posts)
16. This has happened to me twice....
Tue Oct 1, 2013, 04:39 PM
Oct 2013

I closed out and tried again, but still no drop down menus to choose from in Security Questions. I'll try one more time (I'm using Chrome) but then will give up for the day.

srican69

(1,426 posts)
15. I got up at 4 am and got everything done ... my file is under review currently.
Tue Oct 1, 2013, 04:16 PM
Oct 2013

so get up early in the morning when the traffic will be relatively light - you should be able to sign up

NightWatcher

(39,343 posts)
19. Give it a few days then try back. It's Day One and a ton of people are on the site
Tue Oct 1, 2013, 05:19 PM
Oct 2013

Relax and breathe, you have until mid December to sign up to get serviced on Jan 1, 2014. After that you can sign up as late as March.

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