Mexican call centers hire U.S. deportees

[Newsjock]

Source: McClatchy Newspapers

Years of record-breaking deportations in the United States are helping to fuel a developing industry in Mexico: call centers to serve American customers.

Major U.S. companies are moving pieces of their multibillion-dollar customer service industry south of the border to take advantage of a burgeoning workforce of returning migrants. Many are recent deportees who are better able to relate to their U.S. customers and who speak English with American accents.

The call centers contract with major U.S. companies such as Time Warner, Dish Satellite and Best Buy. They pay lower Mexican wages, as little as $4 an hour, while their customers may not realize they're speaking with someone in a foreign country.

Some say the call centers exploit returning migrants while they're still jarred from the trauma of being uprooted from the United States and dropped into a country they may barely remember, if at all.

Read more: http://www.fresnobee.com/2013/08/31/3473449/call-centers-hire-us-deportees.html

[gopiscrap]

1. sounds about right, but what are they paying them?

[Jenoch]

2. Right from the OP, not from the link.

"...as little as $4 an hour..."

[gopiscrap]

3. that totally sucks

[Jenoch]

4. I did a little research

and it appears that these jobs are well paid by Mexico standards. Many jobs in much of Mexico pay around $4 per day.