Bean Spill at Flying J Could be Worst in History
•By: Scott McNutt
KNOXVILLE, TN -
While fuel spills and spilled milk on aisle three are the sort of spills that worry most convenience store operators, a bean spill has rocked local travel giant Pilot Flying J. Top Pilot sales executives, clandestinely recorded by one of their own working as an FBI informant, were caught on tape spilling the beans about bamboozling customers.
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PR disaster management authority Blair Ballyhoo, who advised the Tennessee Valley Authority on the Kingston coal ash spill, BP on the Deepwater Horizon oil spill and countless babies on catastrophic spinach puree spills, said that, as part of its image recovery work, Pilot might try to “re-contextualize” Freeman’s words.
“They could say, although he used unsavory terms, Freeman was talking about providing exceptional customer service, doing unto others as he would expect them to do unto to him,” she explained.
Even if the conversations are “re-contextualized” and legal charges avoided, the PR disaster aftereffects could linger for generations. Because the Haslam name is intertwined with the region, a polluted Pilot reputation could scar Knoxville’s community environment, turn the local business climate toxic and even permanently transform the state’s political landscape.
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Read more: http://www.newsnet5.com/dpp/money/business_news/bean-spill-at-pilot-flying-j-could-be-worst-in-history#ixzz2Rly0RTkD
I've been fascinated by the Flying J scandal and have been reading lots of articles. This one sums up what is happening quite nicely and uses humor brilliantly to counter the corporate scandal containment bs.
= new reply since forum marked as read
Nothing to see here, folks. 
