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brooklynite

(94,606 posts)
Thu Feb 14, 2013, 03:21 PM Feb 2013

AT&T has sent me a warning message...

Apparently I'm using too much of my "unlimited" data plan on my phone (for the second time in five years) so they're threatening to throttle my download speeds. I think I can cut my usage significantly...by taking my business to another carrier.

44 replies = new reply since forum marked as read
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AT&T has sent me a warning message... (Original Post) brooklynite Feb 2013 OP
LOL, unlimited doesn't mean what it used to. FSogol Feb 2013 #1
Neither does, Five Dollar Footlong @ 11 inches ChromeFoundry Feb 2013 #3
That's what SHE said. WinkyDink Feb 2013 #21
Yep, that should do it. Don't forget to let them know you are following their order. appleannie1 Feb 2013 #2
My carrier, whose name begins with an 'S' has unlimited plans. stevenleser Feb 2013 #4
Are you saying you have Unlimited DATA? WinkyDink Feb 2013 #22
Correct. stevenleser Feb 2013 #25
I have the S service too NYFlip Feb 2013 #38
I have a basic cell phone that is pay as you go Puzzledtraveller Feb 2013 #5
When I first put my vinyl on the turntable (which I do often) it hits me like a wave how.. Tikki Feb 2013 #10
Vinyl does sound better but Drale Feb 2013 #27
Tell that to this guy NickB79 Feb 2013 #35
Tube audio amplifier? RC Feb 2013 #31
No, we have a couple amps and pre-amps all solid state and a receiver for radio... Tikki Feb 2013 #37
Me, too. My grown kids think I'm an old fogey but so be it. CTyankee Feb 2013 #12
do not leave ATT because now you take legal action against them TeamPooka Feb 2013 #6
Do you have any more information on that? cbayer Feb 2013 #9
Not to hijack, but I read the Consumerist a lot... reflection Feb 2013 #13
Thanks for that. We have Verizon, but the issues are the same. cbayer Feb 2013 #14
Verizon is doing it to us and we PAY for a 5 gigs/month WiFi hotspot. JimDandy Feb 2013 #19
Ours is mostly traffic dependent. While it slows down for everyone in the area cbayer Feb 2013 #29
That's good you at least get some relief when the traffic drops. n/t JimDandy Feb 2013 #32
Nice site-good info! Thanks. JimDandy Feb 2013 #33
No problem. There's a wealth of information there. reflection Feb 2013 #34
When you do find another carrier that offers true unlimited data, kentauros Feb 2013 #7
Good luck finding another unlimited plan. cbayer Feb 2013 #8
I don't necessarily need an unlimited plan... brooklynite Feb 2013 #15
Then I am curious as to why you are getting warnings. cbayer Feb 2013 #16
Twice I've gone over 2.5 gig, which seems to trigger the warning. brooklynite Feb 2013 #41
Luck is not needed. Think of the major cell carrier whose name begins with 'S' stevenleser Feb 2013 #39
There is no tower for that carrier in the area we generally live, so not an option. cbayer Feb 2013 #42
Wow, you should call them and tell them to put up a tower there!!! stevenleser Feb 2013 #43
Lol. We have att and verizon towers and a very small population. cbayer Feb 2013 #44
They send the same text to my wife and I. Arctic Dave Feb 2013 #11
Try Virgin Mobil, unlimited actually means unlimited with them and it's a lot cheaper sabrina 1 Feb 2013 #17
AT&T: "You go now!" Gidney N Cloyd Feb 2013 #18
If you are under contract Old Codger Feb 2013 #20
3 things that mught help you drop the telecorps... stlsaxman Feb 2013 #23
Verizon is doing it to our $50/5 Gig/month hotspot at about the 2 gig data usuage mark every month. JimDandy Feb 2013 #28
LOL ... That plan is just like an 'all you can eat' restaurant. lpbk2713 Feb 2013 #24
Good luck. I have been trying to do business with other than AT & T for years, yet Cleita Feb 2013 #26
They want you to do so Aerows Feb 2013 #30
Boost Mobile looks kind of promising Matariki Feb 2013 #36
I'd put some dirty toilet paper in with your next bill davidpdx Feb 2013 #40
 

stevenleser

(32,886 posts)
4. My carrier, whose name begins with an 'S' has unlimited plans.
Thu Feb 14, 2013, 03:28 PM
Feb 2013

I dont want to seem like I am creating spam, but the firms that offer unlimited bw plans should be rewarded for it.

Puzzledtraveller

(5,937 posts)
5. I have a basic cell phone that is pay as you go
Thu Feb 14, 2013, 03:29 PM
Feb 2013

I don't even own a ipod or mp3 player, I still have a tube tv and listen to tapes, vinyl, cd's and 8 tracks.

Tikki

(14,557 posts)
10. When I first put my vinyl on the turntable (which I do often) it hits me like a wave how..
Thu Feb 14, 2013, 03:40 PM
Feb 2013

much better it sounds then anything. I do have a fine set of vintage Sansui speakers; helps a lot.


Tikki

Drale

(7,932 posts)
27. Vinyl does sound better but
Thu Feb 14, 2013, 05:03 PM
Feb 2013

its rather difficult to care and listen to a record player on the train or while walking down some stairs at school.

Tikki

(14,557 posts)
37. No, we have a couple amps and pre-amps all solid state and a receiver for radio...
Thu Feb 14, 2013, 08:56 PM
Feb 2013

two turn tables (one belt driven)..4 Sansuis and a microphone..and stacks and
stacks of vinyl.


The Tikkis

ps..it was nearly impossible to find a guy to re-cone one of our speakers.

CTyankee

(63,912 posts)
12. Me, too. My grown kids think I'm an old fogey but so be it.
Thu Feb 14, 2013, 03:53 PM
Feb 2013

I pay about $16 a month unless I make calls but I don't make many...

TeamPooka

(24,229 posts)
6. do not leave ATT because now you take legal action against them
Thu Feb 14, 2013, 03:30 PM
Feb 2013

people are doing it all over the country and winning.

JimDandy

(7,318 posts)
19. Verizon is doing it to us and we PAY for a 5 gigs/month WiFi hotspot.
Thu Feb 14, 2013, 04:50 PM
Feb 2013

No notice, though, like AT&T gave to their customers. All of a sudden, at about the 2 gig mark, my data speed slows down to a crawl. Doesn't matter what time of day/night either. Seems to be tied to a specific amount of data. Am ready to take them to small claims too, so I'm going to start documenting daily over the next few months to show the court when the slow down starts occuring. I'm pissed!

cbayer

(146,218 posts)
29. Ours is mostly traffic dependent. While it slows down for everyone in the area
Thu Feb 14, 2013, 05:04 PM
Feb 2013

during times of high use (driven primarily by tourists), it seems to slow down more for us.

reflection

(6,286 posts)
34. No problem. There's a wealth of information there.
Thu Feb 14, 2013, 05:45 PM
Feb 2013

It used to be even better when they allowed commenting, because off-topic and trollish stuff was heavily policed, but something about their commenting system invited hacking and so they just deleted it. Now it's just straight up blog posts. The commenting was nice because people would share their experiences and expertise with the subject at hand.

kentauros

(29,414 posts)
7. When you do find another carrier that offers true unlimited data,
Thu Feb 14, 2013, 03:31 PM
Feb 2013

you might also tell AT&T that you're supporting the FCC's plan to create free and unlimited WiFi for all residents of the country

cbayer

(146,218 posts)
8. Good luck finding another unlimited plan.
Thu Feb 14, 2013, 03:34 PM
Feb 2013

We are hanging on to two of them like they are made of gold. We suspect that they throttle us at times (when traffic is heavy), but they are irreplaceable.

brooklynite

(94,606 posts)
15. I don't necessarily need an unlimited plan...
Thu Feb 14, 2013, 04:33 PM
Feb 2013

...as long as the monthly charges and increments are reasonable. Looking at Virgin Mobile or Boost for a pre-paid phone/data plan.

cbayer

(146,218 posts)
16. Then I am curious as to why you are getting warnings.
Thu Feb 14, 2013, 04:37 PM
Feb 2013

If your volume isn't that high, why do they care?

 

stevenleser

(32,886 posts)
39. Luck is not needed. Think of the major cell carrier whose name begins with 'S'
Fri Feb 15, 2013, 08:48 AM
Feb 2013

I have them and as a result have unlimited data with no throttling.

 

stevenleser

(32,886 posts)
43. Wow, you should call them and tell them to put up a tower there!!!
Fri Feb 15, 2013, 11:49 AM
Feb 2013

I love having unlimited data!!!!

cbayer

(146,218 posts)
44. Lol. We have att and verizon towers and a very small population.
Fri Feb 15, 2013, 11:56 AM
Feb 2013

They really have no incentive to put up another tower.

We do have unlimited and fast data most of the time, particularly in the winter when the tourists aren't so numerous. We watch movies, TV series almost daily with little problem.

But, in the summer and particularly on weekends, it becomes unusable. I even canceled Netflix last summer.

I'm not really complaining. We are using the best option available to us.

 

Arctic Dave

(13,812 posts)
11. They send the same text to my wife and I.
Thu Feb 14, 2013, 03:52 PM
Feb 2013

It's spam plain and simple.

Considering we come in waaaaay under the "non-unlimited" package. I think they do this to piss you off so you do leave and lose your contract.

 

Old Codger

(4,205 posts)
20. If you are under contract
Thu Feb 14, 2013, 04:52 PM
Feb 2013

Then you need to fight them, if you are not under contract the best way is to drop them and go with a pay as you go plan... you can go to Amazon and get an unlocked smart phone pretty reasonably priced, then check around for BYOP (bring your own phone) plans, I have one phone on Straight Talk unlimited for 45 a month I also have 3 phones with Consumer Cellular which starts at 10 a month and goes from there, and I may add has great customer service that actually is located inside the US and you can actually talk to them and understand what they say the first time they say it...they will send you a SIM for your unlocked phone free and you can keep your same number. By buying your own unlocked phone you are not tied to any one company and can change any tiem you please. Love it

stlsaxman

(9,236 posts)
23. 3 things that mught help you drop the telecorps...
Thu Feb 14, 2013, 04:54 PM
Feb 2013

iPod Touch/iPad, Skype and a portable WifI hotspot.

You may want to save your "smartphone" for dialing 911, Skype doesn't do that.

i pay $50 a month for my wifi hotspot and i have internet everywhere i go... even at home.

JimDandy

(7,318 posts)
28. Verizon is doing it to our $50/5 Gig/month hotspot at about the 2 gig data usuage mark every month.
Thu Feb 14, 2013, 05:03 PM
Feb 2013

Am starting to document the slow-down (time of day/night doesn't matter) for a possible small claims action also. It's really making it difficult to get research done in a timely manner.

Cleita

(75,480 posts)
26. Good luck. I have been trying to do business with other than AT & T for years, yet
Thu Feb 14, 2013, 04:59 PM
Feb 2013

they usually manage to eventually buy out the carriers I'm using and I find myself back with them. I hate throttling. It's why I dumped my former ISP. Maybe a letter to your state and federal reps might help. I have had some success into getting those officials to look into unfair communications practices in my area and they have been fixed. Years ago we couldn't get local broadcast stations with our satellite TV. Yet cable didn't reach out into the boonies where I lived nor did using rabbit ears work. I wrote Barbara Boxer and Lois Capps about this situation and today I have broadcast stations on my satellite.

 

Aerows

(39,961 posts)
30. They want you to do so
Thu Feb 14, 2013, 05:08 PM
Feb 2013

They've eliminated unlimited data plans, but those that still have them can continue using them. They tried to get me to switch when I got a new phone, and I said absolutely not.

Matariki

(18,775 posts)
36. Boost Mobile looks kind of promising
Thu Feb 14, 2013, 05:58 PM
Feb 2013

Unlimited monthly plan is $50. Gets good reviews. Been thinking of swithching from Verizon. They use Sprints network, I think. Not sure how that is compared to Verizon or AT&T's

http://www.boostmobile.com/

review:
http://cell-phone-providers-review.toptenreviews.com/prepaid-cell-phones/boost-mobile-review.html

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