Social Media Companies Have Absolutely No Idea How to Handle the Gaza Conflict
After announcing their intention to attack Hamas on Twitter, the Israeli Defense Force began military operations in Gaza yesterday. The Alqassam Brigades, Hamas’s military arm, also has a Twitter account, and the two have been engaging in a sparring match on the platform that elevates typically meaningless Twitter tiffs into the stuff of WWIII nightmares.
Aside from updating their followers on the death toll and the status of military strikes, both accounts have tweeted photos of children (warning: both links are graphic) injured or killed in the conflict. The IDF is letting no social media channel go untouched. They’ve been uploading photos of their operations to Flickr and Pinterest and publishing status updates to their official Facebook page. They also just started a Tumblr account that is littered with pro-Israel propaganda, including a photo showing a cartoon of an Israeli family in the crosshairs of a Hamas target with the message “Israeli civilians are Hamas’s target.”
Spreading information and even propaganda through social media channels in times of violent conflict is new territory for internet companies. The Arab Spring is often cited as Twitter’s defining moment. In that case, Middle Eastern citizens used the service to communicate with each other and the press in order to foment revolution against totalitarian governments.
But this time, it’s different. As Peter Kafka of AllThingsD noted, Israel is, in essence, “using the Internet as weapon,” employing the same tactics as dissidents in the Arab Spring to spread a message without a middleman. There is something grotesque and disturbing about two parties with a long history of conflict live-narrating the launching of bombs that kill civilians and destroy communities. There is no empowerment or revolution here: just a dark, sinking feeling as we watch the bloodshed unfold in real time.
And the platforms that are allowing both the IDF and Alqassam Brigades to spread their messages? Faced with a new frontier of social media manipulation, neither YouTube or Twitter really knows what to do.
http://betabeat.com/2012/11/social-media-companies-have-absolutely-no-idea-how-to-handle-the-gaza-conflict/
