Amazon extends its US and Canada returns window to May 31
Amazon has temporarily extended its returns window for US and Canada customers to May 31 to give people more time to ship back their items during the coronavirus pandemic.
The online retailer's returns policy is typically 30 days, but the company added a new note in its returns policy pages to let customers know most orders made between March 1 and April 30 can be returned until the end of May. An Amazon spokesperson on Friday confirmed this change happened this week.
"The health and well-being of our customers, employees, and the communities we serve are of upmost importance to us," a statement at the top of the US returns policy page now says. "Therefore, we are temporarily extending the return window to give you more time to send items back."
A similar note was added to a page for independent merchants selling on Amazon on Thursday night. In that note, Amazon requested these sellers match Amazon's new returns window. Amazon last month instituted a similar extended returns policy for several European markets.
https://www.cnet.com/news/amazon-extends-its-us-returns-window-to-may-31/?ftag=CAD-04-10abi6g&bhid=24447454298893839703959737945916&mid=12774435
