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Yo_Mama_Been_Loggin

(108,157 posts)
Fri Mar 20, 2020, 02:49 PM Mar 2020

Costco Is Now Refusing Returns on High-Demand Items Like Rice And Toilet Paper

Notices posted at Costco this week indicate the store is no longer accepting returns on key items that many are stocking up on the wake of the coronavirus pandemic.

The signs, posted by several Costco Instagram accounts (not affiliated with the store itself), indicate that returns are not being accepted on toilet paper, paper towels, rice, water, sanitizing wipes, and Lysol.

It's not clear if the new policy is store-by-store or part of a national corporate push. Costco announced limits earlier this week on certain items that have seen a spike in purchases as customers stock up. This could be part of that policy, but we've reached out to Costco for more information. For the time being, it's best to refer to your local Costco for more information on its policies.

Regardless, commenters had positive things to say about the new policy, hoping that it will lead to fewer people panic-buying these items, as well as risking unnecessary contact by attempting to return them later.

https://www.yahoo.com/lifestyle/costco-now-refusing-returns-high-163400256.html

81 replies = new reply since forum marked as read
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Costco Is Now Refusing Returns on High-Demand Items Like Rice And Toilet Paper (Original Post) Yo_Mama_Been_Loggin Mar 2020 OP
who returns food or toilet paper? spanone Mar 2020 #1
My guess is, profiteering assholes who hoped to make a quick buck, and realizing that bullwinkle428 Mar 2020 #4
+1 oasis Mar 2020 #18
Make them stand on a street corner and EAT their sanitizer and toilet paper Leghorn21 Mar 2020 #25
Exactly rufus dog Mar 2020 #34
Good for Costco onecaliberal Mar 2020 #36
This relayerbob Mar 2020 #43
I've returned food to Costco on several occasions. NurseJackie Mar 2020 #8
Costco is particularly generous about returns MissB Mar 2020 #15
We all pay customerserviceguy Mar 2020 #37
Costco accepts almost everything.iveseen this policy badly abused. After Memorial Day people return Dream Girl Mar 2020 #33
Eeewww do they think chicken etc. will go back out on the floor for sale ? lunasun Mar 2020 #59
I, for one, wholeheartedly support Costco's decision not to accept returned toilet paper. The Velveteen Ocelot Mar 2020 #2
Subtle yet hilarious. Kudos. NoMoreRepugs Mar 2020 #14
+1000 Thekaspervote Mar 2020 #38
lol +1 BeckyDem Mar 2020 #39
wisecrack unblock Mar 2020 #58
But, but, but.....it's only been used once. Almost brand new! George II Mar 2020 #70
Good for them. jimfields33 Mar 2020 #3
Publix is OriginalGeek Mar 2020 #20
Awesome! That's my go to grocery store. Winn Dixie also. jimfields33 Mar 2020 #21
Publix is a terrible company. Been in their stores and they are nasty rockfordfile Mar 2020 #46
No idea what stores you've been to OriginalGeek Mar 2020 #54
No, it's good! PennyK Mar 2020 #63
Publix is routinely named one of the best stores in the country. TwilightZone Mar 2020 #65
Take It Back! RobinA Mar 2020 #5
Hoarders will be selling it on street corners once the supply chain catches up. lagomorph777 Mar 2020 #24
When a Ntl lock down comes, they better not get caught!! Thekaspervote Mar 2020 #41
Even Italy has not locked down food stores and pharmacies lagomorph777 Mar 2020 #45
Did you read what posted? Don't imply that I posted what you are writing!! Thekaspervote Mar 2020 #47
What you wrote reads like that -- the poster is correct obamanut2012 Mar 2020 #60
"complete lock down (grocery, pharmacy, gasoline, banks)" lagomorph777 Mar 2020 #81
You are missing an "except" DonaldsRump Mar 2020 #75
The rumor you are trying to spread is false. former9thward Mar 2020 #80
Good. No patience for the hoarders. Tipperary Mar 2020 #6
While Looking For A New Thermometer... ProfessorGAC Mar 2020 #7
Was looking at a kinsa smart thermometer shanti Mar 2020 #17
Bought A Braun ProfessorGAC Mar 2020 #23
Mine seems... unreliable. AtheistCrusader Mar 2020 #62
Really? ProfessorGAC Mar 2020 #66
It's basically brand new still. AtheistCrusader Mar 2020 #68
I Suppose Any Product... ProfessorGAC Mar 2020 #69
That's the kind I have shanti Mar 2020 #72
Pretty Expensive For Thermometer ProfessorGAC Mar 2020 #73
Yes, it is a bit pricey shanti Mar 2020 #74
Who needs a bluetooth thermometer? lagomorph777 Mar 2020 #26
It's used to assist the CDC in tracking flu outbreaks. nt Ilsa Mar 2020 #48
Then they can pay the data providers jberryhill Mar 2020 #76
My blood pressure cuff, blood oximeter, and blood sugar tester are all bluetooth enabled. AtheistCrusader Mar 2020 #71
I bought some masks online and got gouged, but only for $25 for 50. I now know I don't brewens Mar 2020 #9
Your hospital is short. redwitch Mar 2020 #19
Your hospital is short, or will be very, very soon Leghorn21 Mar 2020 #27
Please donate your masks today! Someone's life may depend upon it--perhaps yours h2ebits Mar 2020 #55
Destroy the selfish hoarders! Kingofalldems Mar 2020 #10
Not like there's a short shelf life on any of those. Siwsan Mar 2020 #11
Someone posted a picture of the Costco sign yesterday? Brainfodder Mar 2020 #12
No store should be taking returns on ANYTHING right now. hlthe2b Mar 2020 #13
All the stores I go to stopped accepting returns grantcart Mar 2020 #49
K&R. They can't guarantee non-contamination and.... KY_EnviroGuy Mar 2020 #51
It's probably a safety measure frazzled Mar 2020 #16
THIS. And guessing would supersede all other reasons. Hortensis Mar 2020 #29
No they imposed limits on it s and it isn't work. People over purchased anyway thinking I could jus Dream Girl Mar 2020 #35
Space, too. Aquaria Mar 2020 #77
Is anybody really trying to return toilet paper right now? LisaL Mar 2020 #22
Hey, she hardly used it... PoliticAverse Mar 2020 #28
I haven't been to a sporting goods store I wonder if doc03 Mar 2020 #30
Big time. dalton99a Mar 2020 #31
I have enough ammo for a zombie apocalypse doc03 Mar 2020 #32
I stocked up way back when it was legal to buy foreign military surplus ammo. zackymilly Mar 2020 #64
Hoarders should be put in the stocks and flogged IronLionZion Mar 2020 #40
Kick & highly recommended. William769 Mar 2020 #42
Woo hoo! I hope they are doing that to those who bought out the stores last week, too! C Moon Mar 2020 #44
Happened during the Y2K hoarding frenzy too. DemoTex Mar 2020 #50
Went to Costco yesterday and they had elaborate procedures for grantcart Mar 2020 #52
They can't be certain about the safety of returned items. onenote Mar 2020 #53
Our Kauai store had the sign last night. Cha Mar 2020 #56
Some of us always keep a pantry full of items Ilsa Mar 2020 #57
Ms Cost and Ms Co are to be commended! Brava! Stinky The Clown Mar 2020 #61
Stores should always limit quantities bucolic_frolic Mar 2020 #67
Well, stores will accommodate large orders, in certain instances Aquaria Mar 2020 #78
Good. Perhaps they can add a list of local food pantrys gladly accepting donations Freethinker65 Mar 2020 #79

bullwinkle428

(20,629 posts)
4. My guess is, profiteering assholes who hoped to make a quick buck, and realizing that
Fri Mar 20, 2020, 02:51 PM
Mar 2020

their scheme wasn't going to quite work out.

Good for Costco. Make the shitheads stand on a street corner, trying to sell their extra booty at cost.

Leghorn21

(13,526 posts)
25. Make them stand on a street corner and EAT their sanitizer and toilet paper
Fri Mar 20, 2020, 03:17 PM
Mar 2020

Oh damn, put it on PPV, who wouldn’t pay to watch THAT?!

Then take the cash and buy tp and sanitizer for ALL!!!!

miserable fkrs

NurseJackie

(42,862 posts)
8. I've returned food to Costco on several occasions.
Fri Mar 20, 2020, 02:56 PM
Mar 2020

If it's something that tastes awful, then I'm not going to power-through 20 more servings. I'm also not going to feed that many servings to the raccoons either (they only get table scraps).

Costco cheerfully accepts returns... and that keeps me wanting to try new things because I know it's "risk free" if I really don't like it. Costco's return policy basically means that I end up buying more, rather than playing it safe and only buying things (standards and staples) that I know we'll like.

MissB

(15,812 posts)
15. Costco is particularly generous about returns
Fri Mar 20, 2020, 03:02 PM
Mar 2020

Ridiculously so. I’m glad they are limiting returns on these items

 

Dream Girl

(5,111 posts)
33. Costco accepts almost everything.iveseen this policy badly abused. After Memorial Day people return
Fri Mar 20, 2020, 03:29 PM
Mar 2020

Hamburger, chicken and other food item. Of course they are destroyed.

lunasun

(21,646 posts)
59. Eeewww do they think chicken etc. will go back out on the floor for sale ?
Fri Mar 20, 2020, 05:08 PM
Mar 2020

Don’t have a freezer or can’t work into meal plans for the week ?

OriginalGeek

(12,132 posts)
20. Publix is
Fri Mar 20, 2020, 03:12 PM
Mar 2020

the big grocery chain in FL.

As someone who has been trying to find TP for the last week (not to hoard but because I'm almost out) I also applaud this decision. Make the hoarding shits choke on their own greed and thoughtlessness.

OriginalGeek

(12,132 posts)
54. No idea what stores you've been to
Fri Mar 20, 2020, 04:48 PM
Mar 2020

but every one I go to all over Orlando is always the clean and has great service. I think you're thinking of Winn-Dixie - I have never been in a WD that had clean floors and usually everything else looks dingy.

Even when they built a brand new WD across the street from our original neighborhood Publix that had been there for years. Within a week the WD was dirty but the Publix was clean and sharp. Within 3 years the WD closed. Because why go to filthy floor WD when there's a shiny Publix right there?

PennyK

(2,302 posts)
63. No, it's good!
Fri Mar 20, 2020, 05:22 PM
Mar 2020

I've been living in Florida for a little over ten years now, and although Publix does seem to own the grocery world here, there's very little I can complain about. Clean, well stocked, friendly workers that will always assist you.
I got up early today and i was there when they opened...they had everything! We scored toilet paper, tissues, meat, chicken, everything on my list. Workers were disinfecting everything.

Thekaspervote

(32,787 posts)
41. When a Ntl lock down comes, they better not get caught!!
Fri Mar 20, 2020, 04:22 PM
Mar 2020

It’s rumored that here in Illinois we are 48 hrs away from a complete lock down (grocery, pharmacy, gasoline, banks)

Frankly, I welcome it! We have to stop this! Hoarding too followed by price gouging.

Think about the guy in TN that hoarded 17,700 bottles of hand sanitizer. He was shut down by amazon and eBay, and when the TN AG got word of it, they confiscated all of it.

Price gouging is illegal during times of national emergency

lagomorph777

(30,613 posts)
45. Even Italy has not locked down food stores and pharmacies
Fri Mar 20, 2020, 04:38 PM
Mar 2020

We'd kill way more people that way, than from the virus itself.

It does not seem plausible.

ProfessorGAC

(65,138 posts)
7. While Looking For A New Thermometer...
Fri Mar 20, 2020, 02:56 PM
Mar 2020

...I've been to a Jewel-Osco, Meijer, & a Walmart that all had signs saying they were suspending their return policies.
One that I read completely said that if the return was for a defective product, people should hold onto it, until the policy was resumed, and returns would be honored no matter the amount of time passed.

shanti

(21,675 posts)
17. Was looking at a kinsa smart thermometer
Fri Mar 20, 2020, 03:03 PM
Mar 2020

on Ebay. There is no 'buy it now', everything is bids, and the highest bid is at $255 for one now. It was being showcased on MSNBC a few days ago because it's bluetooth, and tracks fever trends. Bit too high for me though.

AtheistCrusader

(33,982 posts)
62. Mine seems... unreliable.
Fri Mar 20, 2020, 05:21 PM
Mar 2020

Wildly different readings minute to minute.

I've switched back to under-tongue thermometers for now.

ProfessorGAC

(65,138 posts)
66. Really?
Fri Mar 20, 2020, 05:34 PM
Mar 2020

I know we've had it only a day. But, the scientist in me made me do multiple checks on both us. Over 2 days, probably 6 each, in duplicate.
I'm seeing +/- 0.2 F.
It's super important to keep the lens cap clean. Assuming you know, that, just double checking.

AtheistCrusader

(33,982 posts)
68. It's basically brand new still.
Fri Mar 20, 2020, 05:41 PM
Mar 2020

And has the little disposable transparent hats.

I'll clean it again, and if it's not stable, I'll just assume I got a bad one somehow.

ProfessorGAC

(65,138 posts)
73. Pretty Expensive For Thermometer
Fri Mar 20, 2020, 06:18 PM
Mar 2020

Isn't it? But, I had a Braun razor that lasted 10 years or more. And that was using it any day I didn't feel like blade shaving before work.
So, after this crisis, we might only use the thing 5 times a year.
Might last forever for us.

shanti

(21,675 posts)
74. Yes, it is a bit pricey
Fri Mar 20, 2020, 06:23 PM
Mar 2020

But Braun is a reliable brand. I think I paid around that too. I have a Braun coffee grinder that is 25 years old and runs like a top. The touchless ones are the state of the art now though...if you can find one!

AtheistCrusader

(33,982 posts)
71. My blood pressure cuff, blood oximeter, and blood sugar tester are all bluetooth enabled.
Fri Mar 20, 2020, 05:52 PM
Mar 2020

Pushes all records right to Apple Health. Can keep track of everything automatically.

It's mostly a matter of convenience, but it eliminates human error in the record keeping department.

brewens

(13,616 posts)
9. I bought some masks online and got gouged, but only for $25 for 50. I now know I don't
Fri Mar 20, 2020, 02:56 PM
Mar 2020

really need them. I figure if I hear our hospital is short, I'll offer to donate them. I didn't even open the package yet thinking I could return them, but I'd have to ship to China.

Leghorn21

(13,526 posts)
27. Your hospital is short, or will be very, very soon
Fri Mar 20, 2020, 03:19 PM
Mar 2020

Please donate your masks to them, brew - you could literally be SAVING LIVES

for real

Siwsan

(26,289 posts)
11. Not like there's a short shelf life on any of those.
Fri Mar 20, 2020, 02:57 PM
Mar 2020

I've always bought rice in 20lb bags. I transfer it into gallon size zip lock bags and store them in sealed tins. Some of my favorite foods are best served on rice.

grantcart

(53,061 posts)
49. All the stores I go to stopped accepting returns
Fri Mar 20, 2020, 04:46 PM
Mar 2020

Don't slice meats at their deli

No place to sit and eat in store

I was able to get TP because one store opened an hour early for seniors.

Never thought of myself as a senior before!

KY_EnviroGuy

(14,494 posts)
51. K&R. They can't guarantee non-contamination and....
Fri Mar 20, 2020, 04:47 PM
Mar 2020

they sure as hell don't have the means to decontaminate tons of returned goods.

It's bad enough for them to be worried about products shipped in to them as being safe for sale AND protecting their employees from being exposed.

KY

 

Dream Girl

(5,111 posts)
35. No they imposed limits on it s and it isn't work. People over purchased anyway thinking I could jus
Fri Mar 20, 2020, 03:36 PM
Mar 2020

Return unused items later. This will help to curb some of that behavior

 

Aquaria

(1,076 posts)
77. Space, too.
Sat Mar 21, 2020, 07:52 AM
Mar 2020

If all these idiots who bought 200 rolls of toilet paper try to bring back stuff, where would Costco put it all? They don't have unlimited room on the sales floor, the warerooms or their warehouses.

And then the time and effort to process the returns that could be used for other business they need to conduct?

Just a huge headache all around. They have enough to worry about these days. Let idiots face the consequences of their idiocy.

zackymilly

(2,375 posts)
64. I stocked up way back when it was legal to buy foreign military surplus ammo.
Fri Mar 20, 2020, 05:24 PM
Mar 2020

Dirty ammo, but it was very cheap.

onenote

(42,745 posts)
53. They can't be certain about the safety of returned items.
Fri Mar 20, 2020, 04:48 PM
Mar 2020

They can sanitize what they control. But they can't safely have employees handle stuff brought in from outside.

Ilsa

(61,697 posts)
57. Some of us always keep a pantry full of items
Fri Mar 20, 2020, 04:55 PM
Mar 2020

we deem necessary or for comfort. We don't panic buy, but I guess some people would consider it "hoarding." The thing is, those of us who do this are usually willing to share with those who haven't prepared. I've already shared paper goods with a neighbor who ran out and couldn't find what they needed.

Sometimes, if a food item gets shoved back on the shelf, it expires and I have to throw it out, but for me, that is the price of staying prepared. I know that most people can't afford a full pantry, and my heart goes out to them.

 

Aquaria

(1,076 posts)
78. Well, stores will accommodate large orders, in certain instances
Sat Mar 21, 2020, 08:04 AM
Mar 2020

My husband has a few regulars who order big for big occasions. There's a fireman who orders a huge quantity of cake mixes to bake at the station when they're not having to put out fires, and I think he also does bake sales to raise money for his kid's sports team. There's a woman who cooks a massive amount of tamales for her parish's events periodically. And some other ones I'm forgetting right now, but who call him up and let him know--hey, time to order up.

But they don't come in and wipe out the shelves of everything the store has. They talk to their point guy, and he arranges the orders for them.

People are always surprised when I tell them all the things that grocery stores will do for them. If they would ask. Even the big, seemingly impersonal chains do a lot of the same things.

Well, before this hoarding crap wiped them out.

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