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Yo_Mama_Been_Loggin

(108,136 posts)
Wed Mar 4, 2020, 11:34 PM Mar 2020

Olive Garden customer loudly demanded non-black server, manager complied

A customer at an Olive Garden restaurant in Indiana on Saturday loudly demanded a server who was not black, an employee and an observer said. A manager acquiesced, and is no longer employed by the company.

Amira Donahue, a hostess at the restaurant in Evansville in southwestern Indiana, said the customer, a white woman, complained to a manager about her and the other black hostess working during Saturday's dinner rush.

"She made comments about me to my coworkers concerning my race and saying that I should work at a strip club instead," Donahue told NBC News on Wednesday. "She asked if I'm even black and if I am from here."

Donahue, 16, said the woman — who was with a handful of other people, including two children — was seated at a table that had a black server, at which point she became particularly irate.

https://www.msn.com/en-us/news/us/olive-garden-customer-loudly-demanded-non-black-server-manager-complied/ar-BB10KX7Y?li=BBnbcA1

19 replies = new reply since forum marked as read
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Olive Garden customer loudly demanded non-black server, manager complied (Original Post) Yo_Mama_Been_Loggin Mar 2020 OP
Olive Garden - Oh, no! eleny Mar 2020 #1
manager acquiesced, and is no longer employed by the company. elleng Mar 2020 #2
jumping on a 16 yo? rly? what.the.actual.fuck. mopinko Mar 2020 #3
Manager clearly should have asked them to leave. TwilightZone Mar 2020 #4
The Hostess was 16. TDale313 Mar 2020 #5
Bullies attack the defenseless. Karadeniz Mar 2020 #7
Agreed. TwilightZone Mar 2020 #8
I think what upsets me the most Haggis for Breakfast Mar 2020 #10
Agreed. TwilightZone Mar 2020 #12
I guess the gods are intentionally keeping this kind of crap Haggis for Breakfast Mar 2020 #14
This message was self-deleted by its author democratisphere Mar 2020 #6
The manager should have given this ultimatum. roamer65 Mar 2020 #18
Management has the right to eject troublesome customers. This one should have been gone... Hekate Mar 2020 #9
How do you get another job with... ret5hd Mar 2020 #11
So, that manager would be OK with a "whites only" section... Blue Owl Mar 2020 #13
Always keep handy Turbineguy Mar 2020 #15
Have to wonder how the manager treated Phoenix61 Mar 2020 #16
Republican's always say blacks are lazy and don't work but they see them doc03 Mar 2020 #17
I would have told the racist POS to go take a hike. Initech Mar 2020 #19

mopinko

(70,178 posts)
3. jumping on a 16 yo? rly? what.the.actual.fuck.
Wed Mar 4, 2020, 11:38 PM
Mar 2020

glad the asshole that didnt kick her to the curb got the boot.

corporate america really needs to come to grip w this.
man, the girl should get a bonus or something. a paid day off. we really have to take care of these employees.

TwilightZone

(25,473 posts)
4. Manager clearly should have asked them to leave.
Wed Mar 4, 2020, 11:42 PM
Mar 2020

No big loss. It's Olive Garden, there's always a revolving door of customers.

Glad they terminated the manager.

TDale313

(7,820 posts)
5. The Hostess was 16.
Wed Mar 4, 2020, 11:42 PM
Mar 2020

I don’t know why this bothers me as much as anything else in the story, but directing so much hate at a child- with your kids in toe to witness this, just makes it so much worse to me.

TwilightZone

(25,473 posts)
8. Agreed.
Wed Mar 4, 2020, 11:59 PM
Mar 2020

That was the part that stuck out to me, as well. Telling a 16-year-old that she should be working in a strip club.

TwilightZone

(25,473 posts)
12. Agreed.
Thu Mar 5, 2020, 12:14 AM
Mar 2020

We've had a couple of similar situations here (central Texas) and in one, customers threw the guy out while others got management involved and made sure the employee was taken care of. It varies wildly, of course.

It is a little bizarre that no one intervened. And sad.

Haggis for Breakfast

(6,831 posts)
14. I guess the gods are intentionally keeping this kind of crap
Thu Mar 5, 2020, 12:22 AM
Mar 2020

from happening in front of me, because what would follow would be on the 6 o'clock news.

I did not serve a career in the USNAVY to watch Americans of color be bullied by loud mouth ignorant bigots.

Response to Yo_Mama_Been_Loggin (Original post)

roamer65

(36,747 posts)
18. The manager should have given this ultimatum.
Thu Mar 5, 2020, 01:12 AM
Mar 2020

Amira will serve you, or you leave. Then if they refused to leave, as you say, definitely call the police.

Hekate

(90,769 posts)
9. Management has the right to eject troublesome customers. This one should have been gone...
Thu Mar 5, 2020, 12:05 AM
Mar 2020

...in a nanosecond. The fact that she wasn't shows a complete lack of judgment on the manager's part -- good riddance, and may you do better in your next job.

Phoenix61

(17,009 posts)
16. Have to wonder how the manager treated
Thu Mar 5, 2020, 12:28 AM
Mar 2020

non-white employees. I’m sure that had something to do with them being terminated. Talk about a hostile work place.

Initech

(100,097 posts)
19. I would have told the racist POS to go take a hike.
Thu Mar 5, 2020, 01:17 AM
Mar 2020

But then again, that's why I'm not in customer service.

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