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Goodheart

(5,321 posts)
Tue Dec 24, 2019, 02:22 PM Dec 2019

So, I wanted to do my part for the American economy, ordered a new 2020 Ford Escape on Oct 17.....

here it is nine weeks later and still no car. The dealership can't even give me an estimated delivery date.

When I ordered it I was told it would take 5 to 8 weeks... "closer to 5"... and I've already had to change two long distance trips because I don't have the car.

Something wrong with that business model, Ford. I'm so pissed I'm about to cancel my order, get my deposit back for breach of contract, and go over to Honda to buy one of their excellent small SUV's.

22 replies = new reply since forum marked as read
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So, I wanted to do my part for the American economy, ordered a new 2020 Ford Escape on Oct 17..... (Original Post) Goodheart Dec 2019 OP
Or head over essme Dec 2019 #1
I DO like the Crosstrek. Goodheart Dec 2019 #3
I just got a Crosstrek. It's really, really great! nolabear Dec 2019 #14
The Crosstrek hybrid is more expensive than the Escape, unfortunately. Goodheart Dec 2019 #15
If I had known when I bought my car we were moving back up north I Luciferous Dec 2019 #9
Was it a special order? forthemiddle Dec 2019 #2
Yes. Special ordered a Hybrid. Goodheart Dec 2019 #5
It wasn't our first choice of color forthemiddle Dec 2019 #11
Don't get the Hybrid. My ex has one and the transmission control module went after warranty. TheBlackAdder Dec 2019 #21
Bought a 2013 Escape and had nothing but problems with it. Traded it in for a Honda HRV. Not as many Luciferous Dec 2019 #4
I'm actually replacing a 2004 Honda CRV with 175k miles that runs like a top. Goodheart Dec 2019 #7
CRV hybrid is coming early 2020 Luciferous Dec 2019 #8
I would find that to be unacceptable Sherman A1 Dec 2019 #6
That seems odd to me, actually. MineralMan Dec 2019 #10
No hybrids here in Baton Rouge. :( Goodheart Dec 2019 #12
Hmm...weird. MineralMan Dec 2019 #13
There's not as much demand in areas where gas is common $2/gallon discntnt_irny_srcsm Dec 2019 #16
Baton Rouge customarily has the lowest gasoline prices in the country. :) Goodheart Dec 2019 #18
Well, I did some searching in your general area, and didn't MineralMan Dec 2019 #19
Thanks for your help. :) Goodheart Dec 2019 #20
I searched for an SE Hybrid in any dealership in a 100 mile MineralMan Dec 2019 #22
Unfortunately this is too common a business model with many different types of consumer ooky Dec 2019 #17

essme

(1,207 posts)
1. Or head over
Tue Dec 24, 2019, 02:25 PM
Dec 2019

to the Subaru place- get a car that was built in TN, has standard awd, and one of the best safety records of all vehicles.

nolabear

(41,960 posts)
14. I just got a Crosstrek. It's really, really great!
Tue Dec 24, 2019, 02:49 PM
Dec 2019

I bought my first automatic, a Forester, three years ago. I usually drive a car into the ground but I just didn’t like the bulk and handling. Not bad, but I was coming off an Audi and a Mini. I never did like it. So I went for the Crosstrek. It’s great! High enough for my old ass to get in and out easily (or I’d have never given up that Mini) and tight, zippy enough and the seat is great for long drives.

Ford isn’t managing very well these days.

Luciferous

(6,078 posts)
9. If I had known when I bought my car we were moving back up north I
Tue Dec 24, 2019, 02:34 PM
Dec 2019

probably would've bought a Subaru.

forthemiddle

(1,379 posts)
2. Was it a special order?
Tue Dec 24, 2019, 02:26 PM
Dec 2019

There are 2020 Ford Escapes on all the lots around here, in fact my husband bought one last week. His was a Hybrid, so those are a lot rarer, but for the regular ones, he would have had choice of color.

TheBlackAdder

(28,189 posts)
21. Don't get the Hybrid. My ex has one and the transmission control module went after warranty.
Tue Dec 24, 2019, 03:03 PM
Dec 2019

.

They had to take the whole car apart and she was quoted over $12K to do the change.

She took it to a local transmission shop and it still cost $9K to do the job!

.

Luciferous

(6,078 posts)
4. Bought a 2013 Escape and had nothing but problems with it. Traded it in for a Honda HRV. Not as many
Tue Dec 24, 2019, 02:27 PM
Dec 2019

fun features but I haven't had a single problem.

Goodheart

(5,321 posts)
7. I'm actually replacing a 2004 Honda CRV with 175k miles that runs like a top.
Tue Dec 24, 2019, 02:29 PM
Dec 2019

I might be crazy.... but I wanted a hybrid.

Sherman A1

(38,958 posts)
6. I would find that to be unacceptable
Tue Dec 24, 2019, 02:28 PM
Dec 2019

and would cancel the order taking my money down the street to another brand.

MineralMan

(146,288 posts)
10. That seems odd to me, actually.
Tue Dec 24, 2019, 02:39 PM
Dec 2019

Was the one you ordered a special order or something, with lots of optional add-ons?

Ford dealers in my area have dozens of 2020 Ford Escapes currently in inventory, ready for delivery. Drive to the dealership and drive away in a brand new Escape in just a couple of hours.

I looked at one dealer's inventory. All trim levels are available for immediate delivery, including hybrids, and that dealership has 60 cars in stock.

MineralMan

(146,288 posts)
13. Hmm...weird.
Tue Dec 24, 2019, 02:46 PM
Dec 2019

Did you check other dealers in the region? I'd drive a few hours to buy a car if I had specific features I wanted. Or, perhaps arrange to have it shipped to my local dealer.

MineralMan

(146,288 posts)
19. Well, I did some searching in your general area, and didn't
Tue Dec 24, 2019, 03:00 PM
Dec 2019

find any hybrid models at Louisiana dealerships. Maybe they're not good sellers in that area. You can search on the main ford.com website using zip codes to find specific models in your area. You might have to expand your search area until you find something, but you can get one somehow if you want it badly enough. You might have to go out of state, though, which can complicate things like registration, etc.

MineralMan

(146,288 posts)
22. I searched for an SE Hybrid in any dealership in a 100 mile
Tue Dec 24, 2019, 03:04 PM
Dec 2019

radius from where you are. Nothing. I'm not sure why that is, though.

ooky

(8,922 posts)
17. Unfortunately this is too common a business model with many different types of consumer
Tue Dec 24, 2019, 02:52 PM
Dec 2019

products. I've almost come to expect it when I order things and have experienced it from cars to cabinets to refrigerators to shades. That's why I have become a fan of buying things that are in stock, when I can find the things I want in stock.

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