Air National Guard members' pensions delayed for months due to backlog
“We don’t want to hear excuses. People retire. You account for it. You plan for it and you make sure retirees are getting their payment on time," said Rep. Tim Ryan.
April 11, 2019, 12:19 PM EDT
By Phil McCausland
Several retired members of the Air National Guard and the Air Force Reserve say they have struggled to receive their military pensions, a problem that military officials attribute to a beleaguered workforce and technology that one former general called "shamefully outdated." Some retirees say they have waited months to receive the financial support and health benefits owed to them after 20 years of service.
NBC News spoke with half a dozen former Air National Guard and Reserve members who in the last two years have waited weeks or months past the date of when they expected to receive their pension. Some eventually received their money, but endured months of no income while waiting.
In interviews, retired service members say they are forced to endlessly navigate automated phone systems for hours and received generic email responses when they request specific details about the state of their pensions.
“I worked so hard. I showed up. I did the best job I could for my patients in Air Force hospitals, and this was a benefit that I never thought I would have to beg and plead and fight to get,” said Retired Lt. Col. Jackie Brich, who received her benefits and back pay more than six months after they were due.
https://www.nbcnews.com/news/us-news/air-national-guard-members-pensions-delayed-months-due-backlog-n993221
Maybe zippy the orange hair traitor can figure this out since he has only "acting" cabinet secretaries.......................
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