EFF, Human Rights Watch, and Over 70 Civil Society Groups Ask Mark Zuckerberg. . .

[TheBlackAdder]

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EFF, Human Rights Watch, and Over 70 Civil Society Groups Ask Mark Zuckerberg to Provide All Users with Mechanism to Appeal Content Censorship on Facebook

EFF and more than 70 human and digital rights groups are calling on Mark Zuckerberg to add real transparency and accountability to Facebook’s content removal process. Specifically, the groups demand that Facebook clearly explain how much content it removes, both rightly and wrongly, and provide all users with a fair and timely method to appeal removals and get their content back up.

While Facebook is under enormous—and still mounting—pressure to remove material that is truly threatening, without transparency, fairness, and processes to identify and correct mistakes, Facebook’s content takedown policies too often backfire and silence the very people that should have their voices heard on the platform.

“Facebook is way behind other platforms when it comes to transparency and accountability in content censorship decisions,” said EFF Senior Information Security Counsel Nate Cardozo. “We’re asking Mr. Zuckerberg to implement the Santa Clara Principles, and release actual numbers detailing how often Facebook removes content—and how often it does so incorrectly.”

“We know that content moderation policies are being unevenly applied, and an enormous amount of content is being removed improperly each week. But we don’t have numbers or data that can tell us how big the problem is, what content is affected the most, and how appeals were dealt with,” said Cardozo. “Mr. Zuckerberg should make transparency about these decisions, which affect millions of people around the world, a priority at Facebook.”

https://www.eff.org/press/releases/eff-human-rights-watch-and-over-70-civil-society-groups-ask-mark-zuckerberg-provide

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[Jeffersons Ghost]

1. K&R first time I've heard of this problem