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mainer

(12,022 posts)
Tue Jan 16, 2018, 09:56 AM Jan 2018

No wonder the "wrong button" got pushed in Hawaii. Look at his crazy touchscreen!

I find it confusing, especially the "1. TEST message" entry. That #1 in front of it implies that what comes below are sub-choices of a test message.

And why are Amber alerts and high surf warnings all given equal screen space with the "Incoming Missile!" warning?

https://www.washingtonpost.com/news/morning-mix/wp/2018/01/16/that-was-no-wrong-button-in-hawaii-take-a-look/?utm_term=.a240964c019e

13 replies = new reply since forum marked as read
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madaboutharry

(40,212 posts)
1. Major design flaw.
Tue Jan 16, 2018, 10:19 AM
Jan 2018

The choice that was selected should have been in BIG RED UPPER CASE LETTERS WITH A THICK RED BOX DRAWN AROUND IT WITH THE WORDS "ALERT" ON BOTH SIDES.


joshcryer

(62,276 posts)
2. Why... why is the nuke alert on the same page with amber alerts and tsunami warnings?
Tue Jan 16, 2018, 10:22 AM
Jan 2018

It should be on an entirely separate page (which you could maybe get to from that page) with a big ol' "this will alert the entire state immediately" message.

What a joke.

Renew Deal

(81,861 posts)
4. To make it easy to find
Tue Jan 16, 2018, 10:25 AM
Jan 2018

What they should do is make the links more descriptive. The new “False Alarm” link could be confused with “all clear.”

They should use better descriptions with descriptive tests and icons . Also put double confermation screens that require inputting a name. Just things to slow people down and make them think.

 

oberliner

(58,724 posts)
5. Putting it on a separate page seems like a bad idea
Tue Jan 16, 2018, 10:39 AM
Jan 2018

Shouldn't it be easily accessible in case of immediate threat?

joshcryer

(62,276 posts)
7. It would be accessable from that page.
Wed Jan 17, 2018, 11:35 AM
Jan 2018

But it would be it's own important page talking about the severity of the message being sent.

It's just adding a click to the process.

csziggy

(34,136 posts)
6. As someone with fat fingers, I'd probably hit the wrong line
Tue Jan 16, 2018, 10:52 AM
Jan 2018

And those are NOT "buttons" they are text lines. DU uses text lines for the various forums and groups and whenever I use a touch screen I nearly always pick the wrong one. The tabs at the top are buttons and are easier to pick the correct item.

The choices on the Hawaii Emergency Management screen need to be better categorized: either entirely separate the test selections from the actual ones, or separate each category into it's own screen with the test selection at the top clearly denoted.

If I were doing it, there would three groups: Amber Alert, Missile Alert, and Natural Events Alerts. The top entry for each individual group would be a test message. They would be actual BUTTONS with enough clearance around each so it would be easier to select the correct entry.

Here is a button:
(https://en.wikipedia.org/wiki/Web_button)

They are relatively easy to create on a computer page and can be as simple or fancy as you like.

Following that, for actual alerts there should be a verifying pop-up - "Do you REALLY mean to send a missile warning right now?" - before the alert is sent. Maybe add an alert tone to the real alerts to catch the operator's attention so they don't just click through.

csziggy

(34,136 posts)
9. My husband and I were joking about using Clippy the other day!
Wed Jan 17, 2018, 11:41 AM
Jan 2018

Seriously, there should be some sort of confirmation with clear language of what will be posted to millions of people!

FSogol

(45,488 posts)
11. I'm sure the WH will get right on it. Covfefe!
Wed Jan 17, 2018, 11:48 AM
Jan 2018

I remember a spoof of Clippy where he was attempting to help the user write a suicide note.

uponit7771

(90,347 posts)
12. That's why the system should've been a 2 person confirm system and not one. They never fire drilled
Wed Jan 17, 2018, 11:50 AM
Jan 2018

... any of that stuff to see how it works

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