General Discussion
Related: Editorials & Other Articles, Issue Forums, Alliance Forums, Region Forums1-800-Flowers denies a year’s worth of dog food to animal rescue winner
In April, 1-800-Flowers.com hosted a contest called Theres a New Bunny in Town Photo contest, where participants shared a picture of their pet with a pair of bunny ears and enter the photo for a chance to win a grand prize of: 1 Year of pet food from Wag.com, a years supply of assorted products for dogs and dog lovers from Planet Dog and a $150 Savings Pass from 1800Flowers.com
Maria Mandel, who has an amazing service dog named Stacey Mae (Stacey has 18,000+ fans on Facebook) entered the contest on behalf of our friends at Lucky Dog Rescue. Then, she promoted the contest on Facebook begging others to vote for Staceys photo
so that she could donate the winnings to Lucky Dog Rescue. Thousands of votes later Maria won the contest, on behalf of Lucky Dog Rescue. When 1-800-flowers contacted her for an address to send the winnings, she gave them Lucky Dogs address.
<snip>
One of the last representatives she spoke with offered to take her number with the promise of a call back; when he did call back- the representative acknowledged the contest and that Maria Mandel was the winner. However, the representative informed her that the prize was non-transferrable and by Maria requesting that the food be shipped to Lucky Dog rescue it made the winnings null and void.
When 1-800-Flowers posted the contest it stated: No clear Official Rules, Entry Frequency, Country Restriction, or Age Requirement and when Ashley told that to the representative He responded: Im sorry if the rules werent clearly stated, maam; Ashley proceeded to ask him how can there be rules if non are stated, and if the company was clearly intent on not honoring the promised winnings for someone who entered the contest from the start advertising that she was going to give her winnings to an animal charity- she got a yes maam in response.
<snip>
http://blogfourpaws.com/2012/1-800-flowers-denies-a-years-worth-of-dog-food-to-animal-rescue-winners/
They really are a worthless, unethical company.
xchrom
(108,903 posts)joeybee12
(56,177 posts)Any excuse would do.
Sherman A1
(38,958 posts)There never was going to be a prize and the marketing benefits from both the prize and this little escapade will be seen as far exceeding an negative press they will receive.
Aerows
(39,961 posts)Look for any excuse to back out on a deal. It's what they make their livings off of. If you know someone is a right winger, you'd best count your fingers after they shake your hand. They pride themselves on it.
freshwest
(53,661 posts)This is ridiculous. How does it hurt them if the food goes to a rescue shelter?
ejpoeta
(8,933 posts)i would think so. Now I definitely won't ever use them.
MADem
(135,425 posts)Then she needs to let this outfit know, through her lawyer, that she's contacted all the networks. Then she needs to fire up a facebook page complaining about these jerks and getting people to send them emails complaining about what a putz they are and how meanspirted/shitty they are. I won't use them after hearing about this, and I've used them in the past.
Push come to shove, she should take delivery of the stuff at her house and have a volunteer schlep the shit to Lucky Dog rescue.
primavera
(5,191 posts)The trouble is always that corporations will make it so expensive to pursue a legal remedy that it's never worth a plaintiff's time and money to follow through. It would probably end up costing her $20,000 in court costs and attorney fees just to win a year's worth of dog food. Nobody's ever willing to go through that kind of ordeal, so the corporations get away with reneging...
1monster
(11,012 posts)Last edited Mon Jul 23, 2012, 12:56 PM - Edit history (2)
1-800-Flowers will feel the heat, almost immediately.
So, LET'S DO IT! I'm Facebook bound now.
edit: there their they're
MADem
(135,425 posts)I am willing to bet that there's a pet loving lawyer out there, somewhere, who will lean on those bums for free. Sometimes, just a threat is all that is needed!
Mz Pip
(27,445 posts)Am also sending the article to my son requesting that he not use these creeps again when he orders flowers. He sends flowers to everyone in the family for birthdays, etc.
rhett o rick
(55,981 posts)1monster
(11,012 posts)I don't tweet, but I'm all for anyone who does to tweet about this.
MADem
(135,425 posts)ArcticFox
(1,249 posts)I wonder if it all occurred in Mississippi.
Stuart G
(38,427 posts)drynberg
(1,648 posts)Is it me, or do those 1-800 flowers STINK?
Kookaburra
(2,649 posts)I've used them exactly twice -- both times the flowers were disappointing when they arrived and dead within a day or two. When I complained, they sent me a voucher for more flowers. Why would I send someone more dead flowers? Made the decision many years ago to never use them again.
proReality
(1,628 posts)the bouquets were quite a bit different than what I ordered and much smaller than had been described, so I paid lots and got less. I'll never use them again.
It is not you, Sir!
Hubert Flottz
(37,726 posts)Dogshit!
MADem
(135,425 posts)jp11
(2,104 posts)who don't know what is going on because they are probably not properly informed about those things, have short memories or just ignore whatever information they are given, email/handouts.
It sounded pretty clear she never spoke to anyone who had any real power and that certainly is a failing in the company that the people she did get to couldn't escalate her to someone with power or who gave half a shit.
Obviously the lack of clear rules is a problem but nearly all contests state you can't transfer the prizes or even get a cash equivalent, ie for a trip you can't get the 'cash value' you either take it or you get nothing. Though I've not seen the pretty crude 'you want to give it away, oh then go to hell you can't have it null and void' attitude but I don't read all the tiny print in the few contests I've entered.
I'm fairly sure with the story and negative press and social site buzz they will make good, her noble act of giving it to a charity, their lack of any clarity on the rules and the ineptitude of their staff/company in even getting answering her all make them look like crap.
haele
(12,654 posts)It cost the contest runners less to send a check for "the amount" of the trip or item than it did to pay to book the trip or ship the item. And you could always fudge the cost of the new item or the trip without most winners knowing the difference. My Uncle won a
Hawaiian week "cruise vacation" in the early 1990's from a mail order company and chose the money instead; the company running the contest probably saved a good $5000 establishing up front an "off season" value for the trip and were happy to just send him a check instead of waiting and potentially paying more to book the cruise and overnight hotel depending on when he'd choose to take the vacation. Not to mention the cost of the time and efforts their employees would have to spend dealing with both him and wherever logistics they'd have to go through to deliver his prize.
Of course, now with the internet, it's much harder to low-ball the cost and both shipping and travel has gotten comparatively cheaper, so the cost savings to give out money is not as profitable as it was back in the day. It's not much harder to send the prize winners the prize than it is to send them a check.
Haele
Vinca
(50,273 posts)2pooped2pop
(5,420 posts)Maybe that would change their mind. I imagine calling 1-800-flowers will not get us to anyone who cares unless they are really hit hard.
Perhaps we could get the snooze media to go with it too.
any ideas?
Shankapotomus
(4,840 posts)They won't accept her home address now?
William Seger
(10,778 posts)progressivebydesign
(19,458 posts)that's the issue. They could choose to donate the food this time, but they need to tighten their rules so ordinary people have a chance to win, or perhaps have a separate contest for rescue organizations.
pinboy3niner
(53,339 posts)http://blogfourpaws.com/2012/1-800-flowers-denies-a-years-worth-of-dog-food-to-animal-rescue-winners/
LisaL
(44,973 posts)But her dog is on special diet, so she wanted to donate food to the shelter.
1-Old-Man
(2,667 posts)So all she had to do was use her own address to ship her winnings to, and then if she wanted to give it away to the animal rescue people good for her. What I could not believe is all the replies telling her to lawyer up or do other absurd things. Give a good address and take the dog food, how fucking hard is that to understand?
Are_grits_groceries
(17,111 posts)the fact there was no restriction on transferring the prize? She acted in good faith. Because of what was posted about the contest, it was a good address.
joeybee12
(56,177 posts)The winner wanted them to send it to the Rescue, so instead of calling and telling her she couldn't do it, they called and told her not only could she not do it, they would now NOT send it to her because the winnings are now null and void because of her request.
Get it? Or do you want to post another knee-jerk response?
William Seger
(10,778 posts)That just ignored her. It took repeated calls and being passed to numerous representatives before they even acknowledged that there was a contest!
William Seger
(10,778 posts)Retroactive rules are bullshit. The only "utter stupidity" I see is on the part of 1800flowers.
Patiod
(11,816 posts)What's so hard to understand about retroactive rules? Geez.
MADem
(135,425 posts)become. The backlash is fierce and already they are re-evaluating.
They should have learned the lesson of Mitt RMoney--don't fuck with dogs. People LIKE dogs. More than people, often as not.
How fucking hard is that to understand? Not very, I'd wager!
obamanut2012
(26,076 posts)Who is attractive (ie good for PR). FREE, feel-good PR for a company that uses what is basically slave-labor flowers.
rfranklin
(13,200 posts)See how many friends you can get. They might pay attention.
Honeycombe8
(37,648 posts)It wasn't her and her dog...it was an organization that had a lot of dogs to use, and further, got thousands of votes based on her organization. That basically unfairly washed out individual winners who didn't have the ability to get thousands of votes based on her popularity, not the contest photo.
Take it like a man. Hope the org. gives the prize to the runnerup. Lucky Dog needs to move on. Oh, wait. Lucky Dog can't move on....it's not a person!
Are_grits_groceries
(17,111 posts)There is no restriction stated.
Don't give me 'spirit of the contest.' That's vague and meaningless. The point is to win by the rules and not by some arbitrary idea that nobody knows about.
They should have stated the restriction so there were no entries like hers.
I'll bet cash money that if the entries and votes were known, there would be others.
Honeycombe8
(37,648 posts)and that was not the spirit of the contest.
It's just a contest. Let an honest person win, someone who didn't get thousands of votes based on nothing but popularity. Someone who actually got votes based on teh photo.
Aerows
(39,961 posts)Why are you defending them? They stayed with Rush and with Susan G. Komen. I don't do business with people that have offensive ethical practices.
Honeycombe8
(37,648 posts)I am totally in favor of rescue organizations. I have two rescue dogs myself, and I had one before these two. And I've had two rescue cats.
But it really is unfair to win by having your organizations' members vote for you, instead of winning on the merits of the photo, like the individual entrants had to.
She could've entered fairly, and if she had won, given her winnings to the org. herself, instead of directing the winnings go directly to the org. If you notice, she didn't enter individually, it says she entered "on behalf of" the organization.
We don't know the rules of the org, since they are no longer published. The article says there is a statement that there are no rules, but an article I read said there was a link to the rules, which are now gone, since the contest is over.
I just agree, is all. No matter how much I like the entrant, and how much I dislike the politics of the contest holder...that has nothing to do with the issue, the way I see it. I'm surprised that it would have anything to do with it, in anyone else's opinion, either. What difference does it make that you dislike the contest holder because of politics? That doesn't enter into these facts at all. Like in a court of law. It's the facts of the case, and nothing else.
If you were an individual entrant in that contest, you might feel differently.
Where I do agree with the article is the response by teh flowers co. is piss poor, if that's all they said.
tru
(237 posts)What exactly do you mean?
rhett o rick
(55,981 posts)Everyone knows how weak women are.
Tsiyu
(18,186 posts)But by their words you can always figure them out, and that one has been on my radar for a long time.
Not surprised they are sexist, am surprised the comment stood.
But I'll take it like a woman!
Honeycombe8
(37,648 posts)Idiom: an expression consisting of a combination of words that has a figurative meaning. Examples: pulling my leg; took me to the cleaners; When will you drop them a line?; keep an eye out for that; keep my head above water; devil is in the details; early bird gets the worm.
Each idiom has at least two meanings: a literal meaning and a figurative (=idiomatic) meaning.
There was a time when men were expected to take whatever happens, stoically, with a stiff upper lip. No whining, no crying. "Take it like a man." To a certain degree, women are still given more latitude in their reactions to bad news.
So "take it like man" means take it stoically, like an adult, without whining or complaining or crying about it. To suck it up.
"Man" quotes and sayings:
Quote from the movie "Spencer's Mountain": Open it, Son, take it like a man, whatever it says.
TRON
(1982) "Like a man says, "There's no problems, only solutions.""
The Maltese Falcon: I do like a man who says right off he's looking out for himself.
The Four Seasons: "Walk Like A Man, Talk Like A Man"
Confucius: A superior man is modest in his speech, but exceeds in his actions.
Plato: Any man may easily do harm, but not every man can do good to another.
Mark Twain: A man is never more truthful than when he acknowledges himself a liar.
Albert Einstein: Let every man be respected as an individual and no man idolized.
Abraham Lincoln: No man is good enough to govern another man without that other's consent.
Ghandi: To deprive a man of his natural liberty and to deny to him the ordinary amenities of life is worse then starving the body
Oscar Wilde: What is a cynic? A man who knows the price of everything and the value of nothing.
....and so on.
Tsiyu
(18,186 posts)you had to know that was flamebait - you've been here long enough
go puff someone else's ulcers please
Honeycombe8
(37,648 posts)personally insult posters because you don't like what they have to say.
You have now learned what an idiom is. It's a good day when a person learns something.
Tsiyu
(18,186 posts)and I also know what an idiot looks like
I'm smart that way
Honeycombe8
(37,648 posts)But a common idiom (like devil is in the detail - what? Are you saying my idea is from satan???!!!!), like "take it like a man" isn't something to be concerned about. Your apology is accepted.
Tsiyu
(18,186 posts)You've been here too long for this BS but it apparently means a lot to you - you used the outdated, idiotic and sexist statement not once but twice. And you won't even let it just go.
So here's a little lesson for you:
There are many things people "used" to say that intelligent and progressive people just don't say anymore.
Your call, but not my apology.
rhett o rick
(55,981 posts)Take it like a man meaning take it like an adult is even more insulting. Are women not "adults"?
Honeycombe8
(37,648 posts)It's been around for ages. It means, "take it stoically" "suck it up" "don't whine and cry." Coming from the societal expectation of men that they not cry or carry on, no matter what may happen to them, which has historically not been an expectation of the female sex. Hence the expression, "take it like a man." Which may be said to a person of either sex.
I guess you change the radio station when the Four Seasons' song, "Walk like a man, talk like a man" comes on.
I guess you can't read books by Mark Twain, Confucius, Oscar Wilde, or every other famous writer and philosopher, since they all use expressions with the word "man" in them.
Political correctness is great, up to a point. But to whine about an old, common expression, to get away from the point of a post, is well....not sucking it up.
Honeycombe8
(37,648 posts)It's an old, common expression. Been used forever. See my post below.
It means, "take it stoically" "take it with a stiff upper lip" "don't whine and cry...take whatever is coming." Etc. It's an expression, based on the historical expectation of men to take whatever comes their way with a stiff upper lip, and no whining or crying, unlike the expectation of women (more acceptable for them to cry and carry on, historically). Hence the expression "take it like a man."
It basically means, "suck it up."
Chan790
(20,176 posts)Honeycombe8
(37,648 posts)Devil is in the details (what? Are you saying my idea is from satan???!!!!).
As the Four Seasons said, "Walk like a man, talk like a man...."
Being politically correct can be a good things quite often, but sometimes people just get carried away with it. I'm a woman, and a feminist. I have no problem with that expression. There are a lot of things to be worried about in this world. "Take it like a man" as an expression isn't one of 'em.
Chan790
(20,176 posts)Particularly those rooted or spread by sexism, racism, homophobia, classism, transphobia or religious persecution. (If I missed any obvious discriminated class, that omission is mental and not intentional.)
As much as I loved my grandfather I used to cringe every time he spouted any of the 1000s of discriminatory or truly-offensive idiomic banalities that he'd drop as casually as asking for the salt to be passed because to him they were merely idioms and not actually *-ist sentiments. I think we're better off that many of those have now left the language.
iamthebandfanman
(8,127 posts)as others have pointed out, the shelter wasnt the one who posted pictures of the dog. it was her dog.
guess that right wing gut feeling is kicking in for some folks on DU these days
rhett o rick
(55,981 posts)Aerows
(39,961 posts)You either win or you lose, and if you lose, you act like a sportsman, not like a spoiled-sport.
trumad
(41,692 posts)And where was the rule saying she couldn't get votes anyway she wanted to
xmas74
(29,674 posts)posts on my timeline asking me to please vote for someone's baby, for their dog, for their town, etc. And they ask me to share the posts with all my friends. That's thousands of people they are sharing their info with, same as what happened here.
I'm like you-I don't understand what the big deal was about how she got her votes. People do it all the time and I know a few have won that way.
IdaBriggs
(10,559 posts)And "knowing the name" of the company doing such a "cute promotion" - Maria did exactly that. The spirit of the contest was honored, but the prize wasn't. Total cost (as a reasonable thing) for one year supply of dog food for one dog = $500.
$500 is not a lot of money for any size company when it comes to advertising and promotion, especially when Maria got "thousands" of people to come visit their website (and probably "like" them so they can get future ads, promotions, etc.).
BOYCOTT.
sammytko
(2,480 posts)I have six dogs and buy two 16-lb bags of Evolve dog food - no corn, wheat etc. a month. They run about 18 dollars a bag, so about 432.00 a year!
What cheapskates.
They are small dogs BTW.
magical thyme
(14,881 posts)she posted the link on her dog's facebook page and asked her dogs fans to vote for her dog's pic with the intention of donating the prize to a dog rescue.
There was nothing to stop others from posting the contest on their own facebook pages and asking for votes.
How many times have we seen people link to contests here on DU, begging for votes to win prizes for *their* favorite shelters?
800-deadflowers didn't make any rules about prizes not being transferable. That was their mistake. Certainly they should have realized that people who rescue dogs may be interested in helping other dogs than the ones they were personally able to rescue.
If it were me, I would immediately have just asked them to send the food to my home address and then delivered the food (or a check in lieu) myself to the rescue. Maybe she tried, and they still refused her the prize.
Either way, what 800-deadflowers did was piss-poor pr and possibly fraud. I think I'll give them a call and ask them what they think.
joeybee12
(56,177 posts)wanted the winnings to go to the charity...honest, is there any fucking corporation you WON'T defend?
snooper2
(30,151 posts)MADem
(135,425 posts)The people who issued the prize decided they didn't like where she wanted the prize directed.
They overstepped. They will feel the wrath of people who think they are cheap assholes. They will suffer a loss of business as a consequence.
progressivebydesign
(19,458 posts)1monster
(11,012 posts)the shelter.
She didn't cheat.
Lucky Dog didn't cheat.
1-800-Flowers DID CHEAT.
Aerows
(39,961 posts)Stayed with Susan G. Komen even after all of the flap.
I wouldn't do business with them if they gave flowers away.
unblock
(52,230 posts)tru
(237 posts)So, the food is shipped to her and she takes it to Lucky Dog Rescue. What, 800-westink is going to have security posted outside her house?
She probably has to pay taxes on the value, but she gets a tax deduction for donating goods.
Are you defending this?
Ineeda
(3,626 posts)(Read the thread.)
IdaBriggs
(10,559 posts)A reasonable person would expect a one year supply of dog food for one dog to be worth about $500 - and the address it was being shipped to was no one's business (but could have been some additional good publicity for the donating company).
The link to register your opinion to the good folks at 1-800-FLOWERS is:
http://ww11.1800flowers.com/serviceform.do?cm_mmc=IM_AFFILIATES-_-Linkshare-je6NUbpObpQ-_-1-_-10&bannerBeacon=true&shopIdBeacon=true&conversionTag=true
Your customer service representative will direct your calls to Public Relations at (516) 237-4616.
Any chance we can get maybe 10 people from DU to join in on the "SHAME! FIX THIS!" band wagon?
Ineeda
(3,626 posts)MADem
(135,425 posts)99Forever
(14,524 posts)Sent the jerks a little love note.
Beringia
(4,316 posts)thanks for the link. If enough people write, they will sing a different tune.
Angry Dragon
(36,693 posts)either within the state they reside in or perhaps even federal if the contest was national
neohippie
(1,142 posts)The contestant, won the contest, there were no clear rules posted, then they should honor the winner, she is being generous enough to dontate her winnings, what is the problem with shipping the prize where ever she wants, as long as the prize is the same, one year's worth of dog for for a dog, who cares which dog or if more than one dog eats the prize?
I have done business with several companies through the 1-800 Flowers web site and I have filled out the customer feed back form letting them know that I will no longer do business with any company on their web site until they re-think this bad decision and I will also use the same PR methods that they used by posting my boycott on social media web sites and telling my friends and family not to do business with them until they honor the contest winner and award the prize. Why would any company want this bad PR for such a little thing, it doesnt hurt them in any way to award the prize, in fact it would have been great PR
LisaL
(44,973 posts)Angry Dragon
(36,693 posts)Bluenorthwest
(45,319 posts)And that's saying something.
Ken Burch
(50,254 posts)(somebody had to ask, y'know).
obamanut2012
(26,076 posts)They just did it with me.
HillWilliam
(3,310 posts)and each of those was immediately shared a couple of times.
If that's any example, I think 800Flowers is screwn.
Couldn't happen to a nicer.
I've hated those bastards for years. They screw everybody they come within a mile of.
MADem
(135,425 posts)about an hour ago
At 1-800-FLOWERS.COM, we pride ourselves on offering creative and engaging contests for our customers. We apologize that there has been a misunderstanding about the prize fulfillment regarding our recent There's a New Bunny In Town. We are looking into the matter immediately and we promise to follow up with the winner to ensure the prize is fulfilled appropriately.
ProfessionalLeftist
(4,982 posts)Flowers arrived wilted/dead. They were for my Mom. I demanded a refund. Never again. This company are nothing but a passel of swindlers. Surprised they're still in business.
Wait Wut
(8,492 posts)I made a small donation to Lucky Dog Rescue and left a comment. I wonder how many 'small donations' will be made because of this. Probably more than a year's worth of dog food!! Compare that to how much business 1-800-Flowers lost...who's the winner NOW?!!?
obamanut2012
(26,076 posts)They just posted on Facebook. Like them and order from them (if you order online pet stuff)!
lupinella
(365 posts)truebrit71
(20,805 posts)...the comments are amazing though...they really kicked the hornet's nest with this idiocy..
IdaBriggs
(10,559 posts)Seriously, did they not understand that what the winner did to win ("drive traffic to their page" could be done IN REVERSE when they screwed her over?
Big mistake, over as little as $500! A public apology (and a private rebuking) are in order.
The internet giveth good publicity, but loves a Righteous Scandal more.
southernyankeebelle
(11,304 posts)progressivebydesign
(19,458 posts)I fucking hate those contests. It's something for a person to show off their pet dog for a chance to win something. But, because the companies are trolling for new names and likes, they turn it into a vote contest. Then you have people buying votes (yes, they actually do that,) and the inevitable rescue organization with their sad story and thousands of votes (often purchased,) so that the regular person who enters doesn't have a chance.
It'd be like you entering a photo contest for a free 4 week vacation at a resort... but the person who wins is a professional landscape photographer.
My friends and I have stopped even entering these things anymore. They're supposedly for individual people, but you get groups entering, AND you get people buying votes (which is very very common in these, wherein a group pays 250 bux for 10k votes.)
I wil never ever enter another facebook or internet contest that relies on votes.. they all cheat. Happened recently on a dog photo contest, too. And people were crying foul because it took a Romney Twitter Bounce on the votes.
If that was her dog, and she chose to donate, that's one thing. But they entered under false pretenses, regardless of the cause, it was wrong and unfair to the people who entered their own pets. In the future, these contests should have a separate RESCUE contest. But it was meant to be a person and their pet.
obamanut2012
(26,076 posts)She just wanted her dog's winnings to go to the rescue org.
Tsiyu
(18,186 posts)She wanted to donate to a shelter...how awful!
Rightwingers ( and it seems there are more than a few on this site lately ) HATE when anyone does anything kind or altruistic. It just ruins their entire day.
Glad they resolved this
Seriously.
LisaL
(44,973 posts)Gidney N Cloyd
(19,835 posts)booley
(3,855 posts)It's not as if there are a host of winners. Jut one person. The cost to 1-800 Flowers remains the same whether the winner or the shelter gets the food.
So why even risk the bad publicity (while losing the good publicity of giving to a dog shelter) and possible litigation over a fake contest (pretty sure that's fraud)..
.. Just because they want to have a rule they couldn't be bothered posting in the first place?
Bet you money Flowers changes it 's position soon.
Initech
(100,076 posts)Courtesy Flush
(4,558 posts)https://www.facebook.com/1800flowers/posts/10151297914179768
Lots of very negative comments followed. Not being deleted at this time. Really bad move for them (the original move, not the apology). This kind of thing can get caught up in the email forwardsphere for years. There are a lot of dog lovers out there.
Arugula Latte
(50,566 posts)Idiots. That was PR Strike Two for them.
Liberal_in_LA
(44,397 posts)time to email 1-800 flowers
rhett o rick
(55,981 posts)IdaBriggs
(10,559 posts)I received this as an e-mail from the company, and verified it has been posted on their Facebook page:
At 1-800-FLOWERS.COM, we pride ourselves in offering creative and engaging contests for our customers, especially, contests that promote the well-being of pets. We sincerely apologize for the miscommunication regarding the prize fulfillment for our recent contest Theres A New Bunny In Town. We are delighted that we were able to correct the matter and we look forward to fulfilling the prizes to the winner in support of Lucky Dog Rescue.
Yeah, for the Internet!!! Good job, everyone!!!
William Seger
(10,778 posts)After a monumental PR fukup like that, just doing what you should have done in the first place is weak sauce.
MADem
(135,425 posts)Mimosa
(9,131 posts)In my experience 1-800-Flowers delivers wilted stuff. I received flowers from them.
ailsagirl
(22,897 posts)Thanks for posting so others won't make the mistake of using them to buy flowers.
onestepforward
(3,691 posts)As of 5:30pm EST, WTOK released a statement saying they had gotten in touch with a 1-800-Flowers PR Representative Yanique Woodall and she has confirmed that the company has donated a 2-year supply of dog food to Lucky Dog Rescue.
I'm glad the pressure worked!
ProudToBeBlueInRhody
(16,399 posts)....be a lot more for a shelter than one dog?
If we go by the fine print....is it what they estimate the amount of food one dog can eat in a year, or is it whatever the winner demands?
Bolo Boffin
(23,796 posts)and what was expected. A shelter might go through that in a week or two, but it would still be a great help.
SkyDaddy7
(6,045 posts)a very unethical company! My brother & I use to use them all the time as they were cheap (first started) & the customer service was very helpful. However, as they grew i began noticing things I did not like. To make a long story short the last time i used them I began getting charges on my card from a third party company. They claimed I signed up for their service (not sure what it was)...I was furious as I had never signed up for anything. If my memory is correct during checkout there was a box with a check in it & if you did not notice it & uncheck it then you would be charged. It took many phone calls & fighting over the phone to resolve this & I have never used them again.
So, this story does not shock me at all.