High-income fliers are unhappier with airlines, survey says

[The Straight Story]

High-income fliers are unhappier with airlines, survey says
Travelers from high-earning households are nearly twice as likely to feel negative toward their airlines, a survey says.

With airfares on the rise and airlines cramming more fliers per plane, it's no surprise that passengers are feeling increasingly unhappy about the service they get from U.S. carriers.

And well-heeled passengers — who presumably spend more on airline flights — feel even worse about the service they get, according to a survey released last week.

Fliers with annual household incomes of $100,000 or more are nearly twice as likely as travelers from households making less than $50,000 a year to have negative feelings toward their airline, according to an online survey by the Connecticut marketing research firm PhoCusWright.

The reason: Business travelers and affluent fliers said they didn't feel they were getting their money's worth.

http://www.latimes.com/business/la-fi-travel-briefcase-20110328,0,7410213.story

[FLPanhandle]

1. As a frequent business traveler and vacation flier...

It's probably because we've been flying for a long time and have seen the changes and lowering of standards.

Someone who is lower income probably hasn't flown much in their lives and doesn't have much to compare it to.

[spartan61]

2. But did you get from Point A to Point B

on your flight? If so, you got your money's worth. If you want a meal, go to a restaurant.

[rfranklin]

3. airline employees call Business Class the ICU....

as in Intensive Care Unit because the passengers demand so much attention.

[FLPanhandle]

5. PMS

Platinum Medallion Syndrome.

[hatrack]

4. Maybe they can fly Economy and practice involuntary yoga like the rest of us . . .

Otherwise, :nopity:

[truebrit71]

6. Right? Try lasting in Steerage if you are an inch over average height or more than 10lbs overweight.

..bloody criminal if you ask me..

[Iggo]

7. That's 'cause they never take the bus. (n/t)