Abercrombie Bans Customer Who Bought Too Much Merchandise

[Liberal_in_LA]

ABC7 News in San Francisco reported on a local woman named Kim Navarra who spends at least $1,000 a year at Abercrombie & Fitch, ordering everything from tees and sweatshirts and jeans online. But this summer when she tried to spend a $200 giftcard on the retailer's website, her order was unceremoniously cancelled.

Abercrombie & Fitch sent her a letter simply saying, "This order was cancelled and we will not accept future orders from you. Abercrombie & Fitch is a private label brand. To protect its intellectual property rights, suspected resale of our merchandise for personal or business profit is strictly prohibited," a paragraph cut and pasted straight from their website.

But it looks like the company was just bullying an innocent and very loyal customer. "All their clothes seem to fit and last over the years," Navarra told ABC7. "I'm not reselling them. As you can see, I have the clothes on, I wear them to work, I've worn every single pair of jeans."

Abercrombie finally relented and let Navarra shop again when the news station got involved, maybe realizing that banning one of their most devoted customers was not the best idea.

http://www.huffingtonpost.com/2011/08/12/abercrombie-bans-customer_n_925327.html

[Enrique]

1. "there's something wrong here"

there's this lady that really likes our crappy clothes. :wtf:

[The Backlash Cometh]

8. "Navarro" That's what pisses him off.

[Adsos Letter]

2. There's a business model!

:rofl:

Seriously; I'm sure there is a legitimate concern for resale, but $1,000 per year?

[Lorien]

4. Yeah, what is that? Like five pairs of jeans and ten shirts??

:wtf:

[DefenseLawyer]

3. I have an associate whose son worked at one of their stores.

Apparently they got in hot water a few years ago about their hiring practices, so at the store he worked at anyway, they literally hired every kid that applied, then scheduled the minority kids and other kids that didn't have "the look" to work like 3 hours a month til they would quit. Nice bunch of people.

[truedelphi]

5. nd this is what our News Media reports on -

There is corruption going on every day, on every level of the political game.

Unfortunately, there is only one predictable source of news - you have to read Rolling Stone to hear any decent investigation into anything worthy of the title of "news."

Now we have here, what could be a total set up, a news story that tells no one anything of monumental interest, but does a great deal of product placement of one business establishment.

This is one reason I rarely watch the news. Because of all the non-news stories they run:

"Is the Iphone better than the ___(fill in the brand) other phone."

"Local fast food franchise adopts new catsup container."

(I am not making these up - they have appeared as "in depth" stories on the nightly news.)

[MineralMan]

6. Ah, more morons at the retail level.

One of them programmed badly, setting the trigger too low.

Besides, who buys stuff at retail, then tries to resell it? That's a chump's game. If you want to sell A&F stuff, buy it from an employee who stole it to compensate for the store's lousy pay; don't pay retail for it...sheesh!

[dtexdem]

7. Defending their "intellectual property rights"? What bunk.

If you buy it, you can resell it. And if you buy it at retail, there will be no money in reselling it -- unless you have a situation like the demand for jeans in the USSR before it collapsed.